Ratings based on 1,342 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from C

Nice hotel near the beach.

Posted Aug 3, 2016
The staff were very friendly after a small incident with our room. We had a great experience.
Comment from Hotel Management
Aug 10, 2016 by LT, Hotel Management
Greetings Deisy, thank you very much for sharing this great review with Expedia community. We are looking forward to welcome you back and make sure that next time you have even a better stay. Best Regards Luigi T
5 out of 5
by A verified traveler from Kansas City, MO.

Love the Red

Posted Aug 2, 2016
Steven was the front desk attendant who greeted me. It was only his 3rd day and he did a great job. Everyone who worked there was friendly and helpful.
Comment from Hotel Management
Aug 16, 2016 by LT, Hotel Management
Greetings Randall, thank you very much for sharing this wonderful feedback with Expedia community. We are looking forward to welcome you back and make sure that next time you have even a better stay. Best Regards Luigi T
4 out of 5
by A verified traveler from Philadelphia

Great location

Posted Aug 2, 2016
House keeping in the morning talking to loud and we can hear talking about personal lives and we was close to the elevator and we hear everything in the air conditioning not working properly but we call and the fixed a little bit.
Comment from Hotel Management
Aug 10, 2016 by LT, Hotel Management
Greetings Marilyn, thank you for taking the time to review our hotel. I have shared your comments with the housekeeping team in order to make a good use of your comments. Thank you again for choosing our hotel as your travel destination. Best Regards Luigi T
4 out of 5
by A verified traveler from Chicago, IL

Good for price

Posted Aug 1, 2016
This hotel isn't actually in SoBe, it's in Miami Beach. I didn't mind this, but some might. Hotel is nice and reflects the price. Only thing is walls and doors are very thin, if you know what I mean. 10 min drive or nice beach walk to SoBe. Would stay again.
Comment from Hotel Management
Aug 10, 2016 by LT, Hotel Management
Greetings Olivia, thank you for taking the time . The location is one of the best points of our hotel because we are across the street from the beach and 12 blocks from the famous Lincoln road. Thank you again for choosing our hotel as your travel destination Best Regards Luigi T
3 out of 5
by A verified traveler

Noisy

Posted Jul 23, 2016
The problem that I had with this hotel was that it was much too noisy. Also the overall comfort level of the room and my stay was not what I expected for the price that I paid.
3 out of 5
by A verified traveler from Miami Beach

Old hotel with a face-lift

Posted Jul 22, 2016
This hotel looks modern in pictures but up close you can tell it was an old crummy building. Really close to the beach and they lend you beach chairs, towels, and umbrellas for feee so that's cool. Resort and amenities fee were a surprise to me. If beach access is you priority, you will be good otherwise there are better hotels but be prepared to pay way more.
1 out of 5
by A verified traveler from F

how is this rated 3.5? There is no way

Posted Jul 8, 2016
Room size of a matchbox, not clean, reeks of smoke in room and hallways. Manager refused to speak to me. I tried 3 times. So bad I went to another hotel while still paying for this one.
Comment from Hotel Management
Aug 10, 2016 by LT, Hotel Management
Greetings Valli , we wanted to apologize that the hotel did not meet your expectations. We would like to let you know that we do have many room types and most of them are very large for south beach standards. We do offer a large list of amenities free of charge in order to make sure that our guests have all the amenities and comforts. We do offer computer laptop loans, beach chairs and towels, free happy hour, full service concierge and more. Thank you again for choosing our hotel as your travel destination. Best Regards Luigi T
3 out of 5
by A verified traveler

Nice but to far from the action

Posted Jun 27, 2016
Beautiful hotel. The onus problem is its to far from all the action in south beach. Restaurant was good but pricey.
Comment from Hotel Management
Aug 10, 2016 by LT, Hotel Management
Greetings James, thank you for sharing your experience with us. The location is always been one of the strongest points because the guest can enjoy a gorgeous beach across the street and only 12 blocks from the famous Lincoln road and Ocean Drive. The location allows you to enjoy both relaxation and the art deco life. Thank you again for choosing our hotel as your travel destination. Best Regards Luigi T
5 out of 5
by A verified traveler from new jersey

Nice hotel but kinda far from ocean drive

Posted Jun 13, 2016
The hotel was very nice and the staff was amazing very nice and helpful . Had very good food and loved the bar
Comment from Hotel Management
Aug 10, 2016 by LT, Hotel Management
Greetings Lauren, thank you for taking the time to review our hotel. We do appreciate your comments . The location is been always one of the strongest points of the hotel because of the beach across the street and the night deco life. We are located 12 blocks away from Ocean Drive and the guests like that because it allows them to enjoy relax and art deco at the same time. Thank you again for choosing our hotel as your travel destination. Best Regards Luigi T
3 out of 5
by A verified traveler from wilmington, nc

Nice hotel, our room..blah

Posted May 25, 2016
We were apparently upgraded to a king size room, which is great, however the room was located next to the pool and restaurant. Being right next to the pool was very nice in some regards, however we could never open the curtain to let natural light in because people could see right in to our room. At the time of our stay, I was 25 weeks pregnant, so we weren't out late and it was hard to fall asleep around 10:30pm due to the music blaring from the restaurant right outside of out door. Then around 6am, hotel staff started cleaning the pool area and a man was sitting outside of our room talking on the phone. All in all, the room was clean and we loved the red motif, super Miami, it was the location of our particular room that was off-putting for a pregnant lady.