Red tries real hard to be an upscale hotel however they fall short on many small details.
The bad: Rooms are fairly clean but corners and crevices need better cleaning. Bathroom was small and could use a few hooks. Toilet paper holder was mounted 6 inches off the ground beside the back of the toilet. When we arrived there was dirty room service dishes outside our door. We waited 2 days and two reminders to the front desk before it was taken away! I don't like the fact that I pay $29 a day for valet parking and then have to tip the valet guys too. They have the air conditioning set so that you can't make it cooler than 70 degrees. we had 4 people in a double room so setting it a bit lower would have been nice sometimes.
The Good: A short walk to the beach. The hotel supplies beach chairs and towels. And the hotel has a pool, restaurant and bar. The staff are friendly.
Comment from Hotel Management
Sep 20, 2016 by LT, Hotel Management
Greetings David,We are sorry to see that we were unable to wow you during your most recent stay and we value your feedback. I have shared your comments with both teams hotel and Restaurant to make sure that we improve the service in the areas indicated. Regarding the valet actually we do have the best pricing for South Beach standards because most of hotels charge 35-40$ for the valet parking and the public parking costs 4$ per hour. Thank you again for choosing our hotel as your travel destination.