Posted Nov 25, 2016
I was really disappointed I think it is very expensive to stay at Red South beach hotel and it doesnt have a good breakfast, beds are very old , not clean, small rooms not like it shows on the pictures and also i had to pay resort fee , it supposted to be incluse in the reservation.
Comment from Hotel Management
Nov 28, 2016 by Ronan, Hotel Management
Greetings Dayana, we do apologize that we did not meet your expectations but we do understand that every single guest has different expectations and views. We would like to clarify a few things, we have different room types and most them are large for South Beach standards. We do receive many praises from our past guests regarding the cleaning and the quality of housekeeping. The photo shown does not represent the quality of the hotel or our housekeeping. One of things that we are proud of is that the hotel looks exactly as the photos, please feel free to look at our commercial and guest photos, they are the same. We do appreciate you choosing our hotel and if there is anything we can do to earn your business again please feel free to contact me personally for your next stay.