The staff was friendly/helpful but the room was very small, outdated and had to be moved to a new one because of a musty odor. The pool/jacuzzi area was nice and a short walk out the back gate to the beach. Beach lounge chairs need to be updated. Overall Hotel needs to be renovated.
Comment from Hotel Management
Dec 21, 2016 by Guest Services, Hotel Management
We were delighted to host you on your recent trip to South Beach and we thank you for sharing your review. We’re pleased to see that you enjoyed our pool and courtyard area and got to venture out to the beautiful beach just outside. It warms us to read that you enjoyed the hospitality of our team, and we have shared your feedback with them which created a buzzing energy in the hotel today. We really appreciate it! We do our best to maintain our authentic Art Deco property and furnishings, while still giving our guests the feeling of a clean and fresh hotel, and we thank you for your suggestions on how we may improve. Please come see us again the next time you visit Miami!
All the best,
The Richmond Hotel