Ratings based on 4,130 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
55% of guests recommend
3.1 Room cleanliness
2.9 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from New York

Will Not Recommend

Posted Dec 6, 2016
Pros: Location for me .
Cons: Reservation Attitude. and Improved Rooms.
Location: The Location for me to what i wanted to do Downtown was Perfect for me.
I booked this Hotel 2 & !/2 weeks before Thanks Giving weekend for my Wife a co-worker to stay ,1 week before i was emailed to contact them saying they need to re-book a reservation.. when i Tried to make the Same Reservation via Telephone i was told it was sold out.also i could not get a booking online also. After numerous Telephone calls . i could not get a room . When i told the lady i was going to write them up on the internet then after some time i called again then i got a booking . However i stayed many times @ this Hotel and was so Dissapointed with the way i was treated. Therefore i will never recommend this Hotel when there are so much better Hotels in Close Proximity.
2 out of 5
by A verified traveler from FL

Reseña hotel

Posted Dec 5, 2016
Me sentí engañada porque no nos dijeron que había solo valet parking y que era tan caro. Aparte de eso, el día del check out encontré la silla del carro acostada, como si alguien hubiera dormido en él. El desayuno no es continental como lo ofrecen, ni siquiera tienen huevo. El aire acondicionado de las habitaciones es muy frío y no ofrecen la opción para regularlo, debido a esto, a mi novio y a mi nos dio gripa. Finalmente, vimos una cucaracha en el baño.
4 out of 5
by A verified traveler

Posted Dec 2, 2016
Das Hotel hat eine gute Lage und der Shuttle zum Hafen sind ideal! Nur die Betten im Hotel sind nicht die bequemsten, für eine Nacht hat es aber gereicht. Das Personal ist sehr nett.
5 out of 5
by A verified traveler from Chicago, IL

Posted Dec 2, 2016
Fueron amables y llenaron mis expectativas en cuanto a limpieza, servicio al cliente, muy cerca de la playa, el Aeropuerto, en el Centro de Miami, buena Vista al mar
2 out of 5
by A verified traveler from Mex

Esta en muy buen lugar pero esta muy descuidado

Posted Nov 30, 2016
Solo lo utilize para dormir la cama super vieja malllll
4 out of 5
by A verified traveler from Mexico

Muy bien y cerca de tiendas comerciales

Posted Nov 29, 2016
Pros: buena ubicacion
Cons: Mas atención en la recepcion
Location: Buena ubicacion
muy comoda la ubicación sobre todo para compras, pasear y llegar al Puerto de cruceros.
3 out of 5
by A verified traveler from US

Posted Nov 28, 2016
Problem with bathdroom and TV. The staff is good but the rooms are old fashion
3 out of 5
by A verified traveler from US

Nice location

Posted Nov 25, 2016
Pros: The location
Cons: Update furniture and redocorate rooms.
Location: Great.
The sheets were nasty. I called down for sheets and was told if I wanted sheets I would have to come get them myself.
1 out of 5
by A verified traveler

Just dont go

Posted Nov 25, 2016
Have to wait for such a long long for check in not cuz of long line, but cuz of no one is at the front. Additional 25$ for parking otherwise u wont park small and tiny dirty old room its the worst
2 out of 5
by A verified traveler from mexico

hotel muy descuidado

Posted Nov 25, 2016
Pros: ubicacion
Cons: todo
baño horrible, con fugas y sucio. cuarto como de motel barato