We stayed at this hotel twice 8 days apart and paid a similar rate. The first stay was on a Saturday night and we received a two room suite which was done in dark colors but lovely and comfortable. The second stay was on a Sunday night and we received a very tiny room next to the elevators and above the restaurant area. The sink was in the hallway outside of the shower and toilet room. The only place to put our suitcases was in this hallway on the floor. We asked to be relocated because it was so small and noisy and were told that that was all that was available although we had left our bags at 10 A.M. and returned around 4 P.M. to check in. The Happy Hour and food at Moreno's (the onsite restaurant) was good but we could not get the internet to connect on either visit and gave up.
Comment from Hotel Management
Nov 28, 2016 by Katrine, Hotel Management
Hey there and thank you! We are so glad you took the time to share with us your honest feedback on Riviera Suites! We are so bummed to hear your experience wasn't a perfect, 5 star one, as we aim for! We do thank you for letting us know all that you loved- this helped us and our future guests who will read this. Warm regards,