Ratings based on 2,042 Verified Reviews

4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Faulty A.C. but Riviera came through...

Posted Jun 28, 2017
We arrived Sat. 6/24 A.C. was not working but staff upgraded our room and made everything better. Service at the Restaurant was terrible waited an hour and 45 minutes for a 40.00 breakfast unreal never eating their again. But overall the stay was well worth it
Comment from Hotel Management
Jun 29, 2017 by DARKO Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your stellar words towards our costumer service . Cheers !
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted May 17, 2017
We were very impressed. Very efficient and friendly staff. Great facility.
Comment from Hotel Management
May 17, 2017 by Darko Gjorgioski, Hotel Management
Hey there, It's so wonderful to hear you enjoyed yourself here. We feel confident we'll have the pleasure of welcoming you back soon. Cheers to you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Uruguay/South Africa

Received VIP treatment upon arrival

Posted May 8, 2017
Pros: The location, the size of the suite and amenities.
Cons: The reception in building number 2 could be a bit cleaner
The suite is great with 2 queen size beds, a huge bathroom, separate living room and kitchenette. Loved our stay!
Comment from Hotel Management
May 9, 2017 by Darko Gjorgioski , Hotel Management
Hello Marinda, Thanks for staying with us. We appreciate your honest feedback! We hope that Riviera Hotel will be your first choice during your next visit in South Beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
I always stay here when I go to south beach. I like the location and the rooms. Staff is great-Pedro
Comment from Hotel Management
May 4, 2017 by Darko Gjorgioski, Hotel Management
Hey there! We are so pleased your time here was the glowing 5 star one we aimed to provide you. We thank you for mentioning Pedro by name- awesome. We will look forward to having you back again soon. Best Regards, Darko Gjorgioski
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
I spent one night at the hotel, the staff was friendly, the room was clean.
Comment from Hotel Management
Apr 26, 2017 by Darko Gjorgioski, Hotel Management
Hey there, Thanks for taking the time to write to us and share your lovely words here on Riviera Suites. We are so glad you enjoyed all of our many offerings from start to finish. We hope you'll come again soon. Warmest regards, Darko Gjorgioski
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 6, 2017
It was close to the beach and the tourist scenes but also far away enough to not feel overwhelmed if you wanted to hang out on the patios or balconys. The rooftop pool had a nice view of the skyline. The restaurant had pretty good food. All of the hotel staff were very friendly and helpful with exploring south Beach.
Comment from Hotel Management
Apr 6, 2017 by Darko Gjorgioski, Hotel Management
Hey there! We are happy to read your time was a nice one here at Riviera Suites! We love that you mentioned our fabulous offerings here. We can't wait to have the pleasure to host you again! Warm regards, Darko Gjorgioski
4 out of 5
by A verified traveler

best location

Posted Mar 30, 2017 on Hotels
I stayed with my children 2 teens one college, beach 2 blocks away rooftop pool awesome another pool in their adjacent building with beautiful scenery hotel great location restaurant and bar with band if u want to get away from kids, safe location stayed out late with kids while having dinner on ocean drive, more affordable restaurants on Washington by 18th use google also pizza hut delivers until midnight, hotel was great I rate 4 stars and this is from a very picky traveler.
Comment from Hotel Management
Apr 2, 2017
Hey there, Thank you for your detail feedback. We are delighted that your stay was a pleasant one. We appreciate your wonderful comments and we hope to see you again in the future ! Warm regards, Darko Gjorgioski
4 out of 5
by Joshua

Posted Mar 29, 2017 on Hotels
Had Ana amamzing stay which in large part was because of our interactions with the staff. Very friendly & helpful, specifically mark at the front desk. We stayed in a suite and the room was furnished and designed extremely well.
Comment from Hotel Management
Apr 2, 2017
Hello Joshua, We are delighted that you like all of our offerings. We appreciate your kind words and the comments addressed to Mark Kelly - Thank you ! Cheers, Darko Gjorgioski
5 out of 5
by A verified traveler

Posted Mar 21, 2017 on Hotels
I love the atmosphere at the hotel the only thing I hate is parking dnt treat your guest like they didn't just pay to stay at ur hotel then they dnt have no where to park
Comment from Hotel Management
Mar 28, 2017
Hey there ! It's so wonderful to hear you enjoyed yourself here. We feel confident we'll have the pleasure of welcoming you back soon. Cheers to you! Darko Gjorgioski
1 out of 5
by A verified traveler from detroit

Not what the say it is

Posted Mar 14, 2017
This was the smallest room ever ,and the staff sucks, they left my bags down stairs unattended and didn't even call too let me know that the airline had dropped it off.
Comment from Hotel Management
Mar 16, 2017 by Darko Gjorgioski, Hotel Management
Greetings, What a disappointment to read your time here wasn't a perfect one. We aim to make every guest have the very best time here on South Beach, what a shame yours wasn't just that. We do appreciate your honesty as this is how we better ourselves. We hope you will still choose us again. Best regards,