Ratings based on 1,388 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Convenient location close to Lincoln Rd, South Bea

Posted Aug 31, 2015
Pros: Location, facilities, upgrade for Expedia Silver Member.
The hotel staff was friendly. I received a free room upgrade for being an Expedia Silver member. My room was on the building across the street from the building where the front desk is located; this gave me much more privacy and silence than in other similar hotels in the area where I have stayed previously. The airport shuttle service is very convenient. The area where the hotel is located is quiet; nice narrow streets, but close to Collins Ave, Washington Ave, and Lincoln Road, so it is easy to reach lots of restaurants and shops. Recommendable!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good for vacation

Posted Aug 28, 2015
Pros: cold water with ice and lemon free drinks from 7-8pm towels any time take clean and go how many times you need free chairs on the beach
Cons: need to have water in the bathroom it is important at lees some small ne to clean your hends in each room to have microwave and some cofee maker
Location: location is perfect can not be better veryyyyy close to the beach restorants ,stores ,collins ave even is very close to ocean drive
It was very good time to stay in riviera , very close to the beach , close to collins ave which is one of the main street in miami beach lot of reastorants shopings centres music entertaintments .ect in the hotel there are two beautiful pools you can enjoy any time , cold water with ice and lemon which is very important to have free in miami beach in hot weather , free drinks from 7-8pm towels any time take clean and go how many times you need I love to stay in riviera it was not time to be bored and staff was very polate and help for everything you need . it is very important to do not gorget free shutle from and to mimai aeroport -it is very convinient and big help with no wories in your vacation time deffinitly going there again thank you to all employees there who make your stay even better thank an see you again
Comment from EPC
Sep 1, 2015 by Katrine, EPC
Excellent! Wow! We're so thrilled to hear from you. Thank you for taking the time to write to us and let us know how perfect your stay was. We appreciate your suggestions on how we could have made your stay more comfortable, and how we can better ourselves in the future. We hope you'll return to South Beach soon and when you do, you choose Riviera again to make your visit another outstanding one. Cheers!
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome location, 2 minute walk from the beach

Posted Aug 27, 2015
I really like their suites and the staff is amazing! Location is perfect! Two minute walk from the beach and nice restaurants. I only took one point out of the overall rating because it was noisy. I could hear people talking on the hall and on the street.
Comment from EPC
Aug 31, 2015 by Katrine, EPC
Hi there and thank you. We're very happy you had an overall excellent stay with us. We are very happy our location was perfect for you, we truly are in a great spot to enjoy all of the wonderful South Beach fun happenings. We apologize you experienced some noise level. Please next time let us know and we will be sure to make sure we get the issue resolved. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
The room was clean and spacious. It could use updating. The pools were small but the rooftop area was comfortable for laying out. The staff was very nice!
Comment from EPC
Aug 28, 2015 by Katrine, EPC
Thank you for your feedback! We're so happy our rooms were comfortable for you and suited your SoBe needs. We're happy you enjoyed some beautiful Florida sunshine on our rooftop area. We hope you choose us again! Cheers!
3 out of 5
Recommended
for Couples
by A verified traveler from Honduras

Good location.

Posted Aug 24, 2015
Pros: Excellent location
Cons: Wall too thin
Location: Dinning, shopping.
The hotel facilities are very good in appearance but the walls are so thin that you can hear the next room guests talking. I did not sleep for the noise of the party next door. Called the front desk and they made them shut down the music. But still could hear all conversations.
Comment from EPC
Aug 26, 2015 by Katrine, EPC
Thank you for your feedback. We are pleased to hear that you found our hotel's location to be perfect for your needs in South Beach. We thank you for letting us know that you experienced some issues with noise, and we are very delighted that our wonderful staff resolved it for you immediately. We will use your feedback to help better ourselves. Thank you!
4 out of 5
Recommended
for Couples
by A verified traveler

Close to the beach.

Posted Aug 21, 2015
Pros: The location was great and there was a fabulous rooftop pool that provided great views of the city.
Cons: The pressure in the shower was somewhat low.
Location: There are a number of nearby things to do. There are great restaurants, shopping, movie theaters, and the beach within walking distance.
The proximity to the beach was great. We were able to walk there as well as to great restaurants and stores.
Comment from EPC
Aug 25, 2015 by Katrine, EPC
Awesome! Thank you for writing to us. We're happy you enjoyed you stay at Riviera. We're sorry to hear the water pressure in the shower was a little weak. If you could next time let us know of these things while you're in house, we can get these matters taken care of so that you have a perfect stay. We thank you and hope you'll be back to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Beautiful room!!!

Posted Aug 19, 2015
Beautiful room with a comfortable bed, all of which are close to the beach. I wish I could've stayed longer.
Comment from EPC
Aug 25, 2015 by Katrine, EPC
Perfect! We are so happy that you loved us so much, you even wanted to stay longer! Nothing pleases us more than knowing our guests had a perfect stay with us. We feel confident we'll see you again. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Best hotel in heart of South Beach!

Posted Aug 18, 2015
Everything you could ask for in a hotel. Riviera offers Clean spacious rooms, walking distance to all south beach hot spots, friendly staff, 2 different pools and a free 7-8 happy hour in the hotel bar. What more can you ask for?! I will definitely be staying here again and recommend anyone looking for an exceptional stay for a decent price.
Comment from EPC
Aug 25, 2015 by Katrine, EPC
Thank you, Asha, for the awesome 5 star review on Riviera. We're so elated that you took the time to write to us and we're so happy our hotel succeeded in so many areas while you visited South Beach. See you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from D

Already planning my next trip.

Posted Aug 17, 2015
Very nice boutique hotel. 2 blocks from the beach. Close but not in the middle of the action. Already planning my next stay here.
Comment from EPC
Aug 25, 2015 by Katrine, EPC
Super! Thank you so much for the glowing 5 star review. We strive to be the perfect place for our guests to enjoy their time in South Beach. We thank you for taking the time to write your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice hotel lots of walking to different places.

Posted Aug 16, 2015
They should offer a coupon or something for breakfast or meals because it is very expensive to eat at the resturant in and around the hotel. Also we had lights going out and a package delievered to our room while we were out and about that was not ours.
Comment from EPC
Aug 18, 2015 by Katrine, EPC
Thank you for letting us know of your suggestion regarding coupons for dining. We always appreciate hearing from our customers, and welcome new ideas. We will definitely get your suggestion back to management. We appreciate your time. Please come back and stay with us next time you're in South Beach