This hotel is under construction the main pool is closed. The beach hut closed early so no chairs or umbrellas. Also menu says room service starts at 6 am called for it to be told they don't serve til 7 am since I had such a early flight this didn't work. For the price this hotel is far from worth it.
Comment from Hotel Management
Sep 20, 2016 by Angelica Chediak, Hotel Management
Hello traveler- thank you for staying with us and for taking the time to share you experience. We sincerely appreciate your feedback and we’re very sorry to hear you were unhappy with your recent stay and that renovations affected your time here. Although the beach services are managed by a third party company, please be advised that the closing time is in line with similar properties in the area. However, in your case it appears we failed to meet your expectations, and for that we are truly sorry. You are entirely correct, our room service does begin at 6:00 AM as stated in our menus- our frankest apologies this was miscommunicated and that you were not able to enjoy breakfast due to our error. I regret that we were unable to speak about these concerns prior to your departure. Please rest assured that we have addressed your valued concerns with the proper departments for their review. We truly hope you will consider staying with us in the future.