Ratings based on 1,665 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Parma

Buon Hotel peccato lavori di ristrutturazione

Posted Aug 26, 2016
L'hotel si trova in una splendida posizione,camere confortevoli, in questo momento però è in atto una ristrutturazione di alcune aeree che creano notevole disagio agli ospiti,ad esempio la piscina più grande non è agibile e quindi la spiaggia dedicata all'hotel molto affollata.Purtroppo questo disservizio non era segnalato in fase di prenotazione, e la sorpresa non è risultata gradita. Nel complesso comunque in condizioni "normali" sarebbe un ottimo hotel.
5 out of 5
by A verified traveler

On point location

Posted Aug 26, 2016
Location is key ! This hotel had the best location on south beach. No need to rent a car, everything is walking distance unless ur just lazy. The only con is that the pool was under construction so we didn't have access to the pool area.
5 out of 5
by A verified traveler from H

Posted Aug 26, 2016
We went for our anniversary. The service was great. The staff was very accommodating. The air conditioner broke in my room and they not only moved us but upgraded us to a suite. There was 24 hour room service which didn't take all night. We can't wait to go back.
3 out of 5
by A verified traveler

Construction

Posted Aug 23, 2016
Pool and the gym were closed. The smal pool and the common areas were super dirty due to construction. They were short staffed at the reception area.
Comment from Hotel Management
Aug 25, 2016 by ANihal, Hotel Management
Dear Traveler, Thank you for posting your feedback from your visit with us. Please accept our sincere apologies for the inconveniences you experienced during your stay. We are very sorry about the short falls. We hope that you will give us another opportunity to provide you with a better experience on your next visit to Miami Beach!
3 out of 5
by A verified traveler from peru

excellent location, but now under construction!!!

Posted Aug 23, 2016
Pros: location
this is the third time I come to this hotel because I really like your location (beach front and near Lincoln Road). But this time the hotel was under construction (lobby, pool and bar) and no one communicated!!!
Comment from Hotel Management
Aug 24, 2016 by ANihal, Hotel Management
Dear Alessandra, Thank you for your feedback. Please accept our apologies for the inconveniences you experienced during your stay. We hope you give us another chance to welcome you back in the future for a better experience.
1 out of 5
by A verified traveler from Naples

Construction zone overlook

Posted Aug 23, 2016
Pros: Liked it was close to beach even though we had to walk through a huge detour to get to the beach.
Cons: All amenities and services
Location: Decent location - fire and ice bar great!
Hotel under construction should be advertised as so and take down pictures of lovely pool and grounds etc. had lovely view of dirt, torn up pool and grounds. Not worth the money for this place at this time maybe never.
Comment from Hotel Management
Aug 29, 2016 by ANihal, Hotel Management
Dear Stash, Thank you for your feedback. We apologize for the inconveniences caused to you with our pool being under renovation. We are glad to know that you enjoyed your overall stay and our location. We hope you give us another chance to stay with us in the future with our remodeled pool and facility.
2 out of 5
by A verified traveler from Philadelphia, PA

Failed to Mention Renovations

Posted Aug 22, 2016
Pros: Location on the beach was it's best feature. No issues with maid service.
Cons: Communication and flexibility with guests.
Went for a friends 30th birthday with 3 other couples, the experiences varied but overall the general consensus was not good. Hotel is under major renovations inside and out taking the lobby area and main pool out of use. It was not communicated renovations were taking place on their website. If you booked through Expedia, or another 3rd party, they definitely did not notify you either. Our room was easily the most comfortable but we did pay a little extra for a room with the view of the beach. Access to the beach was very confusing and detoured through a smelly old bar area through a staff access door. Construction started at 7AM daily waking you up with jackhammers.
Comment from Hotel Management
Aug 29, 2016 by ANihal, Hotel Management
Dear Jessica, Thank you for your feedback. While I'm so pleased we were able to welcome your party for a 30th birthday celebration, and that you were all able to take advantage of our close proximity to the beach, please accept our apologies for the inconveniences you faced. We take your feedback very seriously and have shared your comments with management. We hope you give us another chance to welcome you back in the future for a better experience.
4 out of 5
by A verified traveler from Melbourne, Australia

Good hotel in a great location.

Posted Aug 22, 2016
Hotel was undergoing renovations at the time of my stay which meant the pool area was closed. That was disappointing however I was happy with the stay overall and the staff agreed to remove the resort fee. I would definitely stay there again.
3 out of 5
by A verified traveler from NJ

Great location but under construction

Posted Aug 21, 2016
The hotel had a great location but because it's under construction you can't use the main pool. The room was pretty clean, they have a maid service clean and make the bed each morning. Lots of loud construction noises until late in the evening. They close off beach access after 7pm. DO NOT PARK AT THE HOTEL! They charge $42 PER NIGNT! Park on 16th street at the garage. It's $15 a night there. It's about a 3 block walk to the hotel. Also, don't buy beach towels or chairs since the hotel offers them at the beach. Very convenient... But you're also charged at checkout $33 per night to use the towels, chairs, bikes, etc...(regardless if you use them or not)... So use up! ;D
Comment from Hotel Management
Aug 25, 2016 by ANihal, Hotel Management
Dear Julia, Thank you for posting your feedback from your visit with us. Please accept our sincere apologies for the inconveniences you experienced due to the renovation. However we are very happy to hear that you enjoyed the location and the amenities. We hope that you will give us another opportunity to provide you with a better experience in our remodeled property on your next visit to Miami Beach!
1 out of 5
by A verified traveler from n

Only good thing was the beach

Posted Aug 21, 2016
No pool or gym as under construction. No one told us
Comment from Hotel Management
Aug 25, 2016 by ANihal, Hotel Management
Dear Sarah, Thank you for your feedback. Please accept our apologies for the inconveniences you experienced during your stay. We hope you give us another chance to welcome you back in the future for a better experience.