Ratings based on 2,031 Verified Reviews

3.9 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from mtl

great hotel

Posted May 27, 2017
Close to beach (30sec walk), great staff, great pool, was in the seperate building and the rooms need more lighting but other than that was a great stay .. second time staying there and would go back.
3 out of 5
by A verified traveler

Nice decor but Small classic rooms, no microwaves:

Posted May 26, 2017
Staff was super friendly & helpful . Beach was super close & convinient
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2017
Pros: Location
Cons: The hotel staff was not very friendly some were but definitely not all.
Location: Great
Stayed at the hotel 20 years ago during the grand re-opening. Time has taken a toll over the general maintenance of the hotel, but its a great value and the location is exceptional for experiencing the South beach experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from columbus

Perfect spot to get away and have some fun.

Posted May 26, 2017
Cons: Less expensive Pina Coladas
Beach beach beach. Pool and more pool and amazing pina coladas. Right in the middle of South Beach. So sweet!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect.

Posted May 26, 2017
I had a great and wonderful stay me and my family. I will definitely come back with my family and friends. The hotel looked beautiful and smelled amazing as soon as you come in. The rooms where clean and also looked beautiful. Thank you royal palm for one of the best experiences in my life.
Comment from Hotel Management
May 26, 2017 by General Manager, Hotel Management
Anonymous, thank you for the feedback, I appreciate your comments! I am very happy to read how much you enjoyed the Royal Palm Resort. I hope you get another opportunity to join us in the near future. We all await your return! Be Well! Patrick
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
People there are really nice made me feel right at home definetly going back there again.
Comment from Hotel Management
May 25, 2017 by General Manager, Hotel Management
Anonymous, Thank you for the great review! I appreciate your comments and we all look forward to your return. Be Well! Patrick
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Magnificent Beach front property

Posted May 23, 2017
My stay was spectacular. When I arrived to check in I was told my room would be ready in 15 minutes and they would text me. They offered to hold my bags while I waited. Within five minutes I received a text letting me know my room was ready. The room was clean, great size with an awesome view. The balconies are rather small but you can still utilize them. The resort has 5 restaurants we ate at the Grove on several occasions the selections were awesome. The resort does include the 18 % gratuity automatically so be mindful of that. The resort fee listed doesn't include taxes up front it's on your final bill. We had lunch on the beach it was delicious. The waiter was amazing. overall the location is perfect for walking down the strip. The customer service was remarkable everyone was polite and friendly! The jacuzzi and pool are great! I would definitely stay here again!!!!! Anais checked on me throughout my stay she was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Excellent customer service, great amenities, wonderful neighborhoods and many city tours
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
Anonymous, thank you for giving us an opportunity; I am happy to read we exceeded your expectations. We all look forward to welcoming you back the next time you are in Miami. Be Well! Patrick
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic facility!!

Posted May 18, 2017
If you're looking for an affordable and centrally located hotel in South Beach, I would highly recommend this facility. The ocean that sits less than 30 seconds away is prestine and the staff really goes above and beyond to make you feel welcome and taken care of.
Comment from Hotel Management
May 18, 2017 by General Manager, Hotel Management
Anonymous, thank you for the great review! I am happy to read you enjoyed the Royal Palm Resort experience. I hope you have an opportunity to return in the future. Be Well! Patrick
5 out of 5
Recommended
for Everyone
by A verified traveler from cambridge

Great hotel best location

Posted May 14, 2017
Enjoyed every day of my stay at this hotel. Nice and friendly staff From staff at the beach to the staff at desk.
Comment from Hotel Management
May 18, 2017 by Ayesha, Hotel Management
Thank you so much for staying with us! We are happy you had a great stay and can't wait to see you back here again!