Ratings based on 454 Verified Reviews

3.8 out of 5
64% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Classy stay, great atmosphere

Posted Feb 22, 2017 on Orbitz
Had an amazing time. Place is very relaxing, great atmosphere, the patio area is very nice and relaxing, drinks were really good. Pool area was very relaxing and the staff was very courteous. Service was excellent. Walking distance to the beach, chairs at the beach included with your stay; no extra cost. Overall was an amazing stay.
Comment from Hotel Management
Feb 25, 2017 by Mel., Hotel Management
Thanks so much for your kind remarks – they’ll be shared with our staff.
3 out of 5
by A verified traveler from S

Overrated, too expensive for what you get.

Posted Feb 19, 2017
No wardrobe for clothing only one seat for two of us. No coffee or tea facilities in room. Too expensive for what you get. Never again. Blind broken. Breakfast $70+
Comment from Hotel Management
Feb 25, 2017 by Mel., Hotel Management
Thanks for taking the time to give us feedback. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve!
5 out of 5
by kadir

Posted Feb 19, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for choosing the SLS South Beach as your vacation destination, we look forward to welcoming you back soon!!!
4 out of 5
by A verified traveler

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for choosing the SLS South Beach as your vacation destination, we look forward to welcoming you back soon!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Beautiful Chic Hotel

Posted Feb 15, 2017
surprised my wife with a trip to SoBe and booked the SLS. what an amazing experience we had!! the grounds are impeccable, the staff is very attentive and Hyde Beach is AWESOME!
Comment from Hotel Management
Feb 17, 2017 by Mel., Hotel Management
Thanks so much for your kind remarks – they’ll be shared with our staff. Hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic room, not big but made the most of it

Posted Feb 14, 2017 on Orbitz
Great amenities - from the restaurants to the pools and beaches!
Comment from Hotel Management
Feb 17, 2017 by Mel., Hotel Management
Thanks so much for your kind remarks.We look forward to welcoming you back soon and I will be sure to share your review with our team.
2 out of 5
by A verified traveler

Terrible Experience

Posted Feb 14, 2017
Room had a noise that came from defective or old elevators, all night the same sound. Room was small as a shoe, restroom like cruise size small. Very old hotel, not neat.
Comment from Hotel Management
Feb 17, 2017 by Mel., Hotel Management
On your next visit, call me directly in order to arrange for our most quiet room.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Three Night Stay

Posted Feb 14, 2017
Overall I had a great experience. Check in was easy and informative. The room was nice and clean although a little small. The hotel is beautiful but there are two pools and if you stay there on the weekends one of the pools is run by an outside company called Hyde Beach which throws pool parties Friday-Sunday. Awesome if you like that stuff and are down to spend a lot of money to do stuff - if you are a couple looking for a romantic weekend not so much. The other pool is beautiful but in the shade for most of the day which blows. This leaves you with the beach which was our go to. Overall I would recommend.
Comment from Hotel Management
Feb 17, 2017 by Mel., Hotel Management
Thanks so much for your kind remarks – they’ll be shared with our staff. We look forward to welcoming you back soon!!
5 out of 5
by A verified traveler

Lovely stay at the SLS on the Beach.

Posted Feb 12, 2017 on Hotels
SLS is a wonderful hotel to stay on the beach with great restaurants and pool service.
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
We’re really proud of the warm, intimate atmosphere we create and love that you noticed. Hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from puerto rico

Beautiful hotel right next to the beach!

Posted Feb 9, 2017
Very chic hotel, staff is very attentive and kind. Darian in the front desk made sure that our stay was perfect. He even arranged a birthday gift (courtesy of the hotel) for my girlfriend to be delivered to our room.
Comment from Hotel Management
Feb 11, 2017 by Mel., Hotel Management
Hello, Thank you for choosing SLS South Beach as your vacation destination. I will share this feedback with Darian and my team. Hope to see you soon.