Ratings based on 338 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Atlanta
South Beach Nautical GemPosted Jun 9, 2017
Hotel lobby smelled really nice. Happy hr half off drinks were good & strong;) Jasmine the bartender was awesome every night! Claudio @ front desk was very nice & accommodating. He gave us room near pool since we had kids w/us. Entire staff was so polite & helpful. Hotel is 1 block from beach, Lincoln Rd mall and 10 min walk to heart of Ocean Dr. Beds were comfortable, room was clean & big enough for 4 ppl, but bathroom is small. Not many cable channels, but who comes to Miami just to stay in room? Would definitely stay here again.
for Everyoneby A verified traveler from G
Cold water in showerPosted Jun 6, 2017
The hotel is nice, awesome location, bed was really comfortable too... but water in shower booth was barely warm... I told somebody at lobby front desk... but problem never been solved... so for four nights I had to force myself to take cold shower.... The only way I will stay in San Juan Hotel hotel again if they fix that mager problem
for Everyoneby A verified traveler from Toronto, Canada
Nice hotel close to the beach and shoppingPosted May 16, 2017
Very nice hotel staff are very friendly and helpful. The only thing is that the bathroom is small and wifi is not too steady, still I will come back to this hotel and highly recommend it..
for Everyoneby A verified traveler
Posted May 10, 2017
It was nice everything was comfortable...... also the pool area is nice u can smoke near the pool
for Everyoneby A verified traveler from w
Very close to the beachPosted May 7, 2017
I enjoyed my stay..... they just need to have their housekeepers clean the bathroom better and have cleaner sheets but other than that I enjoyed my stay.... the staff was very nice and friendly
for Everyoneby A verified traveler from Brooklyn, NY
Great location. Rooms are so-so.Posted May 4, 2017
The good first, competent and friendly staff. Fantastic location, right in South Beach but north enough from too much of the craziness, right ON Collins Ave, a slew of decent restaurants near by and only two blocks from the beach! Now some of the not so great things: while the rooms are decorated nicely, the room we had was on yhe first floor and faced some industrial site with not much sun coming through. We kept the curtains shut the entire time because it was awful to have them open. First floor where we were staying was busy and all night we could hear people running above us because the ceiling was paper thin I guess. Air conditioner was super loud too. The umrellas that we were provided for the beach were flimsy and wind knocked them down. IMO they shouldn't charge a resort fee, as there was nothing resort about the hotel.
for Everyoneby A verified traveler from Gaithersburg MD
awesomePosted Apr 12, 2017
Very friendly place staff are very attentive and always making sure ur stay is the best the only thing I didn't like was the parking $35 per day plus taxes that's insane I think that if ur staying in the hotel they should Accommodate parking
for Everyoneby A verified traveler from CT
Close to the beach and next to a liquor store !Posted Apr 8, 2017
Front desk staff was great! Little hard to understand everyone because of their accents. Room claeaning staff opens up the room door with a key prior to your check out time which freaked me out as I could of been naked! They also did the same thing to my friends who checked out a day later. They were very accodating . Pool was nice they let us basically do what we want. I would deff go back to this hotel for my next Miami trip!
for Everyoneby A verified traveler from canada
nice hotel close to the beachPosted Apr 3, 2017
Pros: ice tea :)
Location: close to the beach, walking distance from a lot of shops/food/bars/ect ..10 min drive to downtown.
My experience over all was fantastic, this is a quaint and smaller hotel, but very accommodating and the staff are super friendly and nice! I would re-visit the san juan!
for Everyoneby A verified traveler from nyc
Great price for best locationPosted Apr 2, 2017
The location of this hotel is perfect. It is in the beard to south beach and basically all shopping, restaurants and bars/clubs are walking distance which saves so much money on cabs/Uber's. it is also located a block away from the beach which is amazing too. The staff were super friendly and accommodating. The only major issues we had were the toilets in our room getting clogged constantly. The maintenance guy told us it is a very old building and therefore the plumbing is old which I understand, but the toilet got clogged 4 out of the 6 days we stayed there. Nevertheless, ant problems we had for fixed. My only other complaint is that there were not enough pool chairs at the pool. I would stay here again and recommend it to a friend.