Ratings based on 2,864 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good business hotel

Posted Aug 29, 2015
Good hotel, clean, very nice staff, will come back for sure, highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
wonderful hotel, a class apart. Its in a very quiet area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 27, 2015
Great hotel, staff and location. Cleaning staff is great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
The first room I stayed in was very bad. The vent was full of dust . The bathroom was non functional. The toilet wasn't working properly and the shower also wasn't working. I asked for a room change , they promised me that I will move in 20 minutes, but it took about few hours before I was finally transferred to a new room
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Nice Hotel

Posted Aug 24, 2015
My stay was great at the sofitel. The only bad experience is that most of the staff didn't speak or understand English very well which caused a lot of miscommunication. Other than that my stay was wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 24, 2015
The room was nice however, I thought it was close to the beach. Especially because of the pics on the website showing what appeared to be a beach but was just a small body of water.
2 out of 5
by A verified traveler from ga

Old hotel needs updating

Posted Aug 24, 2015
Hotel was old. Our room smelled like smoke. Our toilet can't running all night. I guess because it's near the airport are light beside the bed Shaking and making a weird noise. The bed only had a can't butter on it with no bed sheet. Staff was super friendly and nice. This hotel was not worth the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy bien ubicado para asuntos de trabajo.

Posted Aug 23, 2015
Agradable estancia. Cómodo y confortable. Volvería sin dudarlo.
3 out of 5
by A verified traveler from Ann Arbor Mi

Was expecting better - not for family

Posted Aug 23, 2015
Pros: 1. WIFI is free 2. Parking is cheaper nine dollar ninety nine cents as compare to other hotels in area
Cons: 1. No coffee machine in room 2. No mini refrigerator in room 3. No vending machine to buy soda / drinks on floor
Location: It is very close to airport so we were able to reach MIA next morning easily
Stayed here recently for 1 night with family ( spouse and two kids) after a cruise . I had selected this place because of its proximity to airport . When we arrived i realized that room does not have sofa bed options and when I ask options for upgrade with extra payment , front desk was not able to help. After check in i realized that rooms has dull decor and is not fully equipped as compare to other hotels in area. Only coffee shop / star bucks was closed at 4:00 PM evening. There was no gift shop on premises to buy toiletry / tooth paste. We had to drive to nearby store for those. Over all average experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
The stay was comfortable. Nice room. It was close to the airport. They had a shuttle service from airport to hotel that was free.