Dear Margaret, Thank you for choosing to stay with SpringHill Suites Miami Downtown/Medical Center and for sharing your feedback. We are pleased to hear that our proximity to Jackson Memorial Hospital and the University of Miami Medical Center was convenient for your visit. Our team strives to provide comfortable accommodations and convenient locations for our guests, especially during challenging times like medical visits. We hope you have a comfortable and pleasant stay with us, and we appreciate the opportunity to host you.David Herrera, Assistant General Manager

Dear Destiny, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. David Herrera, Assistant General Manager

Dear Timothy, Thank you for being our guest at SpringHill Suites Miami Downtown/Medical Center and sharing your experience. We are thrilled to know you were pleased with our convenient location and excellent on-site laundry facilities. It was a pleasure to host you, and we look forward to welcoming you back soon.David Herrera, Assistant General Manager

Dear Denarst, Thank you for taking the time to share your review. While we are glad to know you liked our courteous associates and comfortable beds, we apologize for the cleanliness issues you enocuntered during your visit. We will discuss your comments with our housekeeping team so that such matters do not happen again. We also regret your disappointment with our location. Thank you again for your feedback, and we hope you will give us another chance to host you again. David Herrera, Assistant General Manager

Dear Chorester, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and also for your great review. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your return visit.David Herrera Assistant General Manager

Dear Beverly, Thank you for staying with us at SpringHill Suites Miami Downtown/Medical Center and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you loved our spotless accommodations and courteous associates. We hope to see you again soon, and we wish you all the best with your travels. David Herrera,Assistant General Manager

Dear Glenn, Thank you for sharing your review of SpringHill Suites Miami Downtown/Medical Center. We are happy to know you had a seamless check-in experience and that you were pleased with our courteous front desk. It was a pleasure hosting your visit, and we hope to see you again soon. David Herrera,Assistant General Manager

Dear Barbara, We appreciate the fantastic feedback regarding your stay at SpringHill Suites Miami Downtown/Medical Center and also the compliments on our shuttle service. We are glad this service was an added convenience for you, and we thank you for sharing this with other travelers. We are also delighted to know that our associates took excellent care of you. It was our pleasure hosting you, and we look forward to having an opportunity to welcome you back soon.David Herrera Assistant General Manager

Dear Mr. Giao, Thank you for choosing to stay with us at SpringHill Suites Miami Downtown/Medical Center. We are glad to know you had a pleasant stay overall and that our clean facilities enhanced your time with us. We also appreciate you mentioning our location close to the Jackson Memorial. That said, we regret not meeting all of your expectations and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.David Herrera Assistant General Manager

Dear Anthony, Thank you for choosing to stay with us and sharing your review with us. We strive to provide a seamless experience to all our guests; therefore, we regret not meeting all of your expectations. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope you will revisit us on your next visit.David Herrera Assistant General Manager

Dear Brandon, Thank you for taking the time to evaluate your stay with us. Please accept our sincere apologies for the unpleasant experience you had with the bar. We are sorry for the level of service you received from one of our associates, as this does not meet our service standards. We will address your comments with the individual to ensure this is not repeated again, and we appreciate you bringing this to our attention. Furthermore, we would also like to apologize for the condition of your guestroom, and we understand the frustration this caused. We are sorry for the oversights made in preparing your room and the inconvenience you faced. We are also disappointed to read that our location was not suitable for your plans and that we did not meet all of your expectations with the dining options. We will share your feedback appropriately as we strive to provide a seamless experience to all our guests. We hope you will revisit us for a more gratifying stay. Safe travels.David Herrera Assistant General Manager

Dear Jezelle, Thank you for being our guest and for taking the time to write your review. We are glad you could take advantage of being able to dine in our hotel restaurant, 13 Eleven, and also for sharing your experience. However, we are disappointed that our location did not suit your needs, and we appreciate your feedback. We hope you will consider giving us another chance to make a better impression.David Herrera Assistant General Manager

Dear Dawn, Thank you for the great review of our newly refreshed and updated hotel on behalf of all of us at SpringHill Suites Miami Downtown/Medical Center. We are glad you loved our courteous associates, perfect location, and dining at our in-house restaurant, 13Eleven. However, we regret the concern you outlined during your stay. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We look forward to accommodating you again soon.David Herrera Assistant General Manager

Dear Dana, Thank you for taking the time to review our hotel. We sincerely apologize for the housekeeping issues you encountered with your room and the inconvenience this caused you. Our goal is to provide fresh and relaxing accommodations for every guest; therefore, we are disappointed that we did not meet these expectations. However, we are glad we were able to move you to another room. We are also sorry for the additional concern you outlined. Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn of your encounter with an individual near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel.David Herrera Assistant General Manager

Dear Mr. Lee, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and for your kind review. We are glad you had an overall comfortable stay and that our proximity to medical facilities made for a memorable experience. However, we regret not meeting all of your expectations. Thank you again; we look forward to your next visit.David Herrera Assistant General Manager

Dear Beth, Thank you for the kind review. We focus on delivering exceptional hospitality, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our modern, spacious rooms, equipped with everything you need for a memorable visit. We are also pleased our location near UM Medical complex added to the enjoyment of your visit. It is excellent to see that you liked our courteous associates and parking. Thank you for being our guest at SpringHill Suites Miami Downtown/Medical Center, and we look forward to seeing you again soon.David Herrera Assistant General Manager

Dear John, Thank you for choosing to stay with us at SpringHill Suites Miami Downtown/Medical Center. We are glad to know you overall had a pleasant stay and hope that you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations with the dining options and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.David Herrera Assistant General Manager

Dear Mickey, Thank you for staying at SpringHill Suites Miami Downtown/Medical Center and for your lovely feedback. We are delighted to have exceeded your expectations and that our proximity to the university added enjoyment to your visit. We are glad you included us in your travel plans and hope you will be back to see us again soon.David Herrera,Assistant General Manager

Dear Nicole, Thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay and that our location proved perfect for your plans. However, we regret not meeting all of your expectations. It is always a joy to see our guests are excited about returning; we look forward to welcoming you at SpringHill Suites Miami Downtown/Medical Center.David Herrera, Assistant General Manager

Dear Mohammad, Thank you for taking the time to share your review. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve. David Herrera Assistant General Manager

Dear Rachel, Thank you for staying with us and also for the kind rating of SpringHill Suites Miami Downtown/Medical Center. It is always a pleasure to know that we exceeded most of our guests' expectations, and we appreciate you mentioning how much you enjoyed our ideal location, shuttle service, and delicious breakfast. We hope to see you again soon, and we wish you all the best with your travels. David Herrera, Assistant General Manager

Dear Armonie, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit.David Herrera Assistant General Manager

Dear Alyn, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at SpringHill Suites Miami Downtown/Medical Center, and we look forward to welcoming you back soon.David Herrera Assistant General Manager

Dear Jamie, Thank you for letting us know your visit to SpringHill Suites Miami Downtown/Medical Center was pleasant in every way. We are glad you liked our fresh and spacious accommodations, friendly staff, and comfortable beds. We appreciate you being our guest, and we look forward to welcoming you again soon.David Herrera Assistant General Manager

Dear Janet, Thank you for staying with us and also for the excellent rating of SpringHill Suites Miami Downtown/Medical Center. It is always a pleasure to know that we exceeded our guests' expectations. We look forward to seeing you again soon, and we wish you all the best with your travels. David Herrera,Assistant General Manager

Dear Karen, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit.David Herrera Assistant General Manager

Dear John, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.David Herrera Assistant General Manager

Dear Priyanka, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. David Herrera Assistant General Manager

Dear Rachella,Happy Holidays and Happy New Year!On behalf of our team at SpringHill Suites Miami Downtown/Medical Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Miami.David Herrera

Dear Antonio, Thank you for staying with us and also for the kind rating. It is always a pleasure to know that we exceeded our guests' expectations. We hope to see you again soon at SpringHill Suites Miami Downtown/Medical Center.David Herrera, Assistant General Manager

Dear Maria, Thank you for being our guest at SpringHill Suites Miami Downtown/Medical Center. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again soon.David Herrera

Dear Steven, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit!David Herrera

Dear Melanie, Thank you for choosing to stay at SpringHill Suites Miami Downtown/Medical Center and providing your feedback. We are glad that our proximity to the nearby hospital was perfect for your needs, and we are glad we could be a relaxing place for you during this time. We wish your mother well during their recovery. It is always a joy to see our guests are excited about returning; we look forward to it!David Herrera Assistant General Manager

Dear Sharod, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at SpringHill Suites Miami Downtown/Medical Center so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!David Herrera

Dear Sebastian, We are pleased to receive your generous rating for SpringHill Suites Miami Downtown/Medical Center. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.David Herrera

Dear Carletta, Thank you for sharing your high rating of SpringHill Suites Miami Downtown/Medical Center. We are thrilled to know you enjoyed your time with us, and that you especially loved our beautiful and well-maintained accommodations. It was also a pleasure reading our intuitive associates helped enhance your stay. We appreciate your business, and we look forward to welcoming you back soon.David Herrera Assistant General Manager

Dear Patricia, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit.David Herrera Assistant General Manager

Dear Odilia, We are happy you chose SpringHill Suites Miami Downtown/Medical Center for your recent visit to Miami. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.David Herrera

Dear Steven, On behalf of our team at SpringHill Suites Miami Downtown/Medical Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Miami.David Herrera

Dear Shirley, Thank you for the great review of our newly refreshed and updated hotel on behalf of all of us at SpringHill Suites Miami Downtown/Medical Center. We are glad you enjoyed our excellent service and comfortable accommodations. Thank you for choosing us for your visit to the Miami area, and we look forward to hosting you again soon.David Herrera

Dear Kevin, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites Miami Downtown/Medical Center. We look forward to your return and wish you all the best with your future travels.David Herrera Assistant General Manager

Dear Brandon, We are thrilled you had an excellent stay at SpringHill Suites Miami Downtown/Medical Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.David Herrera

Dear Lou, Thank you for the wonderful rating for SpringHill Suites Miami Downtown/Medical Center! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.David Herrera

Dear Tee, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.David Herrera Assistant General Manager

Dear Donna, Thank you for the great review of our newly refreshed and updated hotel on behalf of all of us at SpringHill Suites Miami Downtown/Medical Center. We are glad you enjoyed your overall stay. However, we understand that street noise can be disruptive. Please accept our apologies for the inconvenience and frustration this caused during your visit. Thank you again for bringing this to our attention. We hope to welcome you back again soon.David Herrera

Dear Albert, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites Miami Downtown/Medical Center. We look forward to your return and wish you all the best with your future travels.David Herrera

Dear Haozhu, Thank you for choosing us and for the kind review. We focus on delivering excellent service, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our modern, spacious rooms, equipped with everything you need for a memorable visit. However, we are sorry for the inconvenience with our cleanliness issue and we will share with the appropriate department to ensure this is not repeated. Thank you again for being our guest at SpringHill Suites Miami Downtown/Medical Center, and we look forward to seeing you again soon.David Herrera

Dear Claire, We are thrilled you had an excellent stay at SpringHill Suites Miami Downtown/Medical Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.David Herrera

Dear Jean, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and also for your great review. We are pleased our location near the University of Miami Hospital added convenience to your visit. We also appreciate your kind comments about complimentary breakfast and beverages. We hope to welcome you again soon.David Herrera, Assistant General Manager

Dear Russel, First and foremost, we value your loyalty to our hotel. Having said that, we are very sorry for not meeting your expectations during this visit and for the oversights and maintenance issues you experienced in your room. We will follow up on your concerns and will take proper action to address them as we are committed to providing refreshing and flawless accommodations to our guests. David Herrera