Nice hotel, great location.
Posted Aug 19, 2016
It is a very comfortable and pleasant hotel, the facilities are clean and well maintained. It is located in a very nice and quiet area, close to everything. The front desk staff was very friendly to us. The only detail was very evil person in charge of breakfast, a woman named FATIMA was rude and mean to my little daughter, and shouted abuse. That caused a bad impression of the whole hotel for us. Also we saw mistreating other hotel employees. For the rest, we believe we made a good choice with this hotel.
Comment from Hotel Management
Aug 22, 2016 by Dora Lopez, Hotel Management
Even though I am happy to hear that you enjoyed your stay at our hotel, I'm appalled to hear that you had such an encounter with someone from our staff. I want you to know that that is not the standard at our hotel, and that we take these issues very seriously. Rest assured that we will address this with our team member, and we will make sure that this does not happen again in the future. So I want to say thank you for staying with us, and I hope you give us another chance to serve you again in the future.
Front Office Supervisor