Ratings based on 298 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
72% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Beachfront Hotel

Posted Aug 26, 2015
We stayed at The Alexander for 5 days and we had a great time. Our room was awesome (2 bedrooms, 2 baths, living/dining room, and kitchen) our room was not oceanfront but we still had an amazing view from our balcony (the ocean on one side and the marina on the other side). The pool was amazing and the direct access to the beach was perfect. There's also a bar by the pool and the drinks are great, they also had a Happy Hour. We didn't eat at the restaurant inside the hotel because it was too expensive, but there are so many great restaurants in the area (You need a car to get around). The staff (front desk, security, parking attendants, Jose the bartender, the pool attendants and housekeeping) were amazing and very helpful. We really enjoy our time at The Alexander.
3 out of 5
Recommended
for Everyone
by A verified traveler from KC MO

Nice hotel but needs attention to insect problem.

Posted Aug 8, 2015
We enjoyed our stay, the staff was friendly and helpful. However everything was way too expensive. Loved the easy access to the beach. All was well until packing to leave, we encountered an insect problem. I'll be cautious about going back.
2 out of 5
by A verified traveler from Québec, Canada

Posted Aug 1, 2015
Pros: Jacuzzis, piscine, plage, emplacement dans Miami Beach (près de South Beach)
Cons: Faire un grand nettoyage
La suite que nous avions pour 6 personnes (2 adultes et 4 enfants) était très spacieuse avec 2 salles de bain. Pendant les premiers jour une seule piscine était en fonction mais en milieu de semaine il a été agréable de pouvoir profiter des 2 piscines et des 2 jacuzzis.Par contre, le gros côté négatif était la saleté un peu partout. En entrant on pourrait croire que c'est propre mais en regardant d'un peu plus près on voit des endroits qui n'ont jamais été nettoyés tels les placards (surtout le bas des portes), les rebords de fenêtres, les façades des armoires de cuisine.... Le pire a été quand un soir nous avons découvert des fourmis sous le tapis du salon et des blattes dans les tiroirs de cuisine. Le lendemain nous nous sommes plaints et on nous a simplement offert la possibilité de changer de chambre : une plus petite qui sentait la cigarette et qui n'avait qu'une salle de bains et seulement 4 chaises autour de la table de cuisine. Décevant quand on a payé si cher pour 8 nuits. Aussi, le balcon de notre chambre au 5e étage était juste au dessus de l'aération de cuisine alors impossible de profiter du balcon et de la vue sur mer (par le côté). Au final grosse déception pour cet hôtel par rapport à son prix!
4 out of 5
Recommended
for Everyone
by A verified traveler

Home away from home

Posted Jul 21, 2015
Great suites with all the comforts of home. Resort atmosphere reminds you that you are on vacation. Quiet area of Miami beach only 10 minutes drive from bumping SoBe!
2 out of 5
by A verified traveler from arkansas

Hotel viejo y caro

Posted Jul 12, 2015
El hotel esta viejo para mi gusto y ademas caro,el personal nada amable el valet parking estubo bien pero me parece rediculo pagar por ese servicio y el de limpieza y ademas el internet, creo k eso deberoa venir incluido el la renta del hotel,el area de la picsina estubo bien cerca de la playa solo k esta sucia,el cuarto que me toco ami estaba bonito y amplio perfecto para 6 o mas pero de la puesrta de la habitacion hacia afuera es todo viejo
5 out of 5
Recommended
for Everyone
by A verified traveler

Great overall ambience

Posted Jul 10, 2015
It was great relaxing everyone in the staff was pleasant.
2 out of 5
by A verified traveler

Posted Jul 3, 2015
Outdated facilities. TV didn't work 3 lamps didn't work. Blinds didn't come down ocean view was blocked with scaffolding lines hNging from roof. Iron didn't work. Valet parking over priced
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great for the price.

Posted Jun 30, 2015
The hotel was great for the price! It had all the ammenities of a great resort with a moderate price. Our room was outdated but very clean. Our first impression was not very good but we quickly found many things we loved about the hotel. The pools were great as well as the bar/restaurant poolside. All staff were friendly and accommodating!
2 out of 5
by A verified traveler from arkansas

not impressed

Posted Jun 23, 2015
Pool grounds are nice. Ocean front. Rooms are clean but very dated. Patio furniture was not in good shape. Would have paid $100 to stay here but not more. The staff was excellent. Use the free drinks. $8 for virgin pins coladas and $13 for margarita. Didn't eat at the restaurant.
2 out of 5
by A verified traveler

Location is perfect. Room run down.

Posted Jun 10, 2015
12th floor has great views. Room is not maintained. Toilets stained and nearly working. Couch cushions shot.