The property was nice and located in a nice area too. I was in the PH and my AC did not work in the unit. We asked for it to be fixed two nights in a row. The first night, the maintenance worker did not understand what we needed done. The second night, they claimed it was fixed but one part of the unit they could not fix and to give it about an hour to cool the suite. My family stayed in the room for about an hour and then went to dinner, and the suite was still not cooled off. When we were leaving, I talked to a front desk worker about late check out (2 hours) and the AC unit again. We were told that we can be compensated late check out (worth $20 an hour) for the past two nights that the AC unit was broken. As I am on the way to dinner, I get a call asking if we would like to move suites and I politely answered no because it would have been more work, we were out to dinner and would not come back til a little after midnight, and it was the last night of our stay. We come back and again the unit is still broken and that is now 3 nights that we will have to sleep in no AC and straight Florida heat. As we are going to sleep, I notice many ants crawling in the floor and bathroom of our suite. I go out on the balcony and see a trail of them going through the window into the room where they were found. I assumed our stay would be topnotch and super nice until I was met with a nonworking AC unit and unhelpful desk worker. I was not pleased with our stay at all.