We appreciate your feedback and apologize for any inconvenience you encountered during your recent stay. We regret that the room did not meet your expectations.Upon reviewing your concerns, we observed that you stayed in the room for more than 4 hours, during which you utilized various amenities such as the bed and consumed food, leaving a very strong odor that other guests complained about. We understand that the room did not meet your expectations, and we apologize for any discomfort you may have felt.In response to your complaint about mosquitoes, we conducted an inspection and couldn't find any, noting that mosquitoes are very rare at this time of the year. We appreciate your feedback regarding this specific issue.However, it's important to mention that the other issues you had were not communicated to our front desk staff during your stay. Had we been informed, we would have taken immediate action to address them and ensure your satisfaction.We value your patronage and would welcome the opportunity to serve you better in the future. Please do not hesitate to reach out if you have any further comments or if there's anything more we can do to address your experience.Warm regards,Hotel Management