Ratings based on 430 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Close to the beach

Posted Jun 6, 2017
Overall the hotel was fine the people that was one the second floor was just loud but other than that I loved it
3 out of 5
by A verified traveler

Hotel a block from the beach

Posted Jun 5, 2017
The hotel was clean and the staff was friendly, but I booked a room with 2 double beds and got a king instead. Also, the description said the room had it's own kitchen, but there was nothing, not even a coffee pot and the fridge was just big enough for a 12 pack of soda.
2 out of 5
by A verified traveler

Ok for location

Posted May 29, 2017
Location was great price was great but the hotel smelled of feces the entire stay the shower had low pressure n the bathroom was not suitable for girls who do makeup
Comment from Hotel Management
May 30, 2017 by Customer Service, Hotel Management
Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful room

Posted May 11, 2017
I have stay at this hotel 4 times! It is affordable and very clean. My room faced the pool and we had a balcony which we loved! The staff was amazing and very attentive! The hotel gives all customers a discounted rate on beach chairs and towels which was super affordable. The only negavtive is the restaurant in the hotel. The food isnt good and definitely not worth the price. But every other thing abt this hotel was amazing!! I love this place!!
1 out of 5
by A verified traveler

Do not go

Posted May 9, 2017
Whoever built this hotel did not have any common sense. You have to close doors in the dark to turn on light switch. The shower is so small and they have s half glass wall that lets the water out.
Comment from Hotel Management
May 25, 2017 by Customer Service, Hotel Management
Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Great hotel, super close to the beach, clean, friendly staff
1 out of 5
by A verified traveler from Reno, NV

WOULD NOT RECOMMEND TO AN ENEMY!

Posted Apr 20, 2017
Pros: Nothing but the great location!
Cons: Everything~especialy the service!
Location: Near the beach
First thing when we got checked into the room, I wanted to call the rest of my travel companions to let them know that we had arrived. I picked up the phone and it literally fell apart in my hand! I went down to the desk to get it fixed or get a replacement, their so called engineer came to the desk and said the battery was dead (what that has to do with the phone being in pieces, I have not figured out) She replaced the battery and said I would have no phone until the next day because the battery needed to charge(?!?) No necessities like soap, shampoo in the bathroom.. The next day, I tried the phone again (still not working) because the so called internet service in the hotel was not working (forgot to tell you about that). I thought we probably needed a password like guest or something. My travel companion went to the desk this time and asked about it. That person gave her explicit instructions on how to access it. We did as they told her and it still didn't work so I went down & asked someone to come up & fix it. They sent the doorman (!) who was able to get us onto the internet---very, very slow internet almost like the old dial up. He radioed the engineering & she (the same one who replaced the battery the night before) came up to find out why we still had no phone & said she was sorry but there wasn't much she could do but would call the phone company & it would be fixed that day. Well we were there for 4 days & never had a phone. Lousy service
Comment from Hotel Management
Apr 26, 2017 by Customer Service, Hotel Management
We appreciate your feedback, Sharon. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of.
1 out of 5
by A verified traveler

Nasty, just nasty.

Posted Apr 19, 2017
The place was filthy. There were roaches everywhere and the hotel rooms are are not what they are advertised as being. Never, ever stay at this dump.
Comment from Hotel Management
Apr 22, 2017 by Customer Service, Hotel Management
Dear Guest, We appreciate the feedback. We're disappointed you had such challenges during your time with us. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard. We do hope you give us another opportunity to share a more positive experience with you soon.
2 out of 5
by A verified traveler from NY

Do not recommend

Posted Apr 15, 2017
After being out all day, we get back at 10:30pm and everything is dark. We pass by a hotel employee who does not tell us the situation, we get to our room using our phone flashlights and everything is inoperable. So we go back down and the same employee tells us that something happen with the electricity and it won't come back up til 2 am. And that was Day one. Taking a shower was not good at all. We had to wait atleast 40 mins between showers bc the water would not got down quickly. Cleanliness of the hotel was ok. I will not be staying here next time.
Comment from Hotel Management
Apr 18, 2017 by Customer Service, Hotel Management
Dear Guest, We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Perfect!

Posted Apr 14, 2017
Very much enjoyed the Hall. Close to the beach, has a restaurant, has a bar, and has a pool. All my biggest necessities. Fun decor and great overall location!