Beware hidden extra fee!
Posted Feb 11, 2017
Booking room with Expedia agent, I mistakenly assumed the extra "resort fee" she sped through at the end would be charged if we actually used any of the extra towels or other resort services. No. Even sleeping in a room obligates the guest to pay this mandatory fee. We felt this was a sneaky way for the hotel to lure customers by advertising a lower price and then tacking on the added cost once we were already committed. Also, the premium room for which we paid extra was still pretty tight, and there was no shampoo in the bottle the hotel provided, and in the morning we noticed something green (maybe guacamole) that had not been cleaned by the bed. Disappointing experience. I liked the lobby. We were glad we noticed the municipal parking lot right around the corner, so we parked our own car for $16 instead of paying a $40+tip valet fee.