Ratings based on 1,634 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to everything

Posted Feb 10, 2017
Very nice hotel. Everyone was extremely pleasant, friendly, and helpful. Recently updated 1939 Art Deco style but very well done. Spacious, unique style. Roof top pool, great outdoor patio for drinks and breakfast yet only 1 block from Ocean Blvd and the crazies of Douth Beach!
Comment from Hotel Management
Feb 12, 2017 by Louis , Hotel Management
Hi Mike, Thank you very much for your candid review. I'm glad you found our staff were pleasant, friendly and helpful during your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve our service with each and every stay. I greatly appreciate your comments. once again, thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from e

Posted Feb 6, 2017
Location is great. Room was noisy with the construction going on our floor. Overall a very nice Art deco experience. Inside of the lobby is very pretty
Comment from Hotel Management
Feb 22, 2017 by Louis, Hotel Management
Dear Advi, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the noise level doing the time we were updating the floor of the room. my apology for the noise. I hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Wonderful staff

Posted Feb 6, 2017
Hotel staff very friendly and helpful. Location within walking distance to the ocean, shopping and numerous restaurants.
Comment from Hotel Management
Feb 6, 2017 by Louis , Hotel Management
Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Lounge and beach

Posted Feb 6, 2017
The hotel's pool and lounge on the roof was wonderful with a nice variety of drinks and awesome staff. I loved that the hotel was 1 block from South Beach.
Comment from Hotel Management
Feb 6, 2017 by Louis , Hotel Management
Dear Matthew. Thank you very much for your candid review about the hotel pool and roof top. Your feedback is extremely valuable to us, as we strive to improve with each and every stay, specially when it comes to our service. We greatly appreciate your comments about the staff.. hope to see you again. thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming hotel next to beach

Posted Feb 5, 2017
Pros: The staff was friendly and helpful, they were great!
Cons: The only thing I would like to see is more information from the concierge. Tours offered were limited.
We loved everything about the hotel. The hotel is in a great location as well as across the street from the beach. There's a beautiful roof top pool with a view of the ocean. The staff at the pool is there for your every whim. Everyone is helpful, accommodating, and so friendly. The room was clean and roomy. The food was delicious!
Comment from Hotel Management
Feb 6, 2017 by Louis , Hotel Management
Thank you very much for your great review about the staff. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the limited offers at the concierge. I will make sure to address it the concierge. once again, thanks for the review.
5 out of 5
Recommended
for Everyone
by A verified traveler

We loved the hotel location and the staff.

Posted Feb 4, 2017
We couldn't be more please with the hotel. The room was great and everyone at the hotel was friendly and very helpful.
Comment from Hotel Management
Feb 5, 2017 by Louis , Hotel Management
Thank you very much for taking the time to review the hotel and your compliments. We're thrilled that you like the hotel and the friendly and helpful employees. We hope to see you the next time you visit South Beach. Regards, The Hotel of South Beach
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

The Staff Makes This Place!

Posted Feb 1, 2017
Pros: Everything
Cons: Nothing
From the front desk, bellhops, to the barmaids our stay could not have been better. Hays off to Lydia, Melania, Robert, David, & John @ concierge. These people are great!
Comment from Hotel Management
Feb 21, 2017 by Louis , Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the staff. we are looking forward to see you again. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Best hotel in south beach

Posted Feb 1, 2017
The staff are extremely helpful and the room was CLEAN!! The soaps that they provided us with I love lol. The pool amazing!! And the room design was very beautiful. It's a great place to stay and the price is very good being that we're in south beach Miami
Comment from Hotel Management
Feb 5, 2017 by Louis , Hotel Management
Dear SK. Thank you very much for taking the time to review the hotel and your compliments. We're thrilled to hear your detailed review and glad you enjoyed the pool. We hope to see you the next time you visit South Beach. Regards, The Hotel of South Beach
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, Mn

Hotel is close to everything!

Posted Jan 28, 2017
The staff are wonderful - my husband and I were greeted by a nice bell boy and Daniel at the front desk was charming, personal, and funny. Pool on the rooftop was divine! Very warm and private.
Comment from Hotel Management
Feb 5, 2017 by Louis , Hotel Management
Dear Dmort. Thank you very much for taking the time to review the hotel and our staff. We're thrilled to hear that the front agent (Daniel) was charming, personal and funny. We are glad you enjoyed the pool. We hope to see you the next time you visit South Beach. Regards, The Hotel of South Beach
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Jan 28, 2017
Certain issues with check in were compensated for later on
Comment from Hotel Management
Feb 23, 2017 by Louis , Hotel Management
Dear Julia, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the issue during check in. I'm glad it was taking care off prior departure. once again, thanks for staying with us