Ratings based on 960 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, clean, and the friendliest staff!

Posted Jan 21, 2017
We checked in with our pre-paid room and we were offered an oceanfront room for a small upcharge. As it was a special weekend, we considered it, and while we didn't take that room since we were concerned about noise from Art Deco Weekend, we did upgrade to a different room in their sister property - the one we had was pretty small and we were there for 4 days. Glad we upgraded- the room was fantastic! We had the best service from Lissie and the staff (I believe Christian and Edward). Lissie worked hard to make our check in easy even with the room change, and was there to help us each day/night. Would definitely stay there again - and take a walk down to Big Pink for an awesome breakfast!
Comment from Hotel Management
Jan 22, 2017 by Louis J, Hotel Management
Dear ALB, Thanks for choosing us as your choice property. We're thrilled that you like your room. Thank you for taking the time to write a review and the compliments of the hotel, and staff. We look forward to seeing you again when your travels bring you back to South Beach. Regards, The Hotel of South Beach
5 out of 5
Recommended
for Everyone
by A verified traveler from london

great hotel

Posted Jan 19, 2017
Pros: fabulous staff
Cons: housekeeping
return visit always fabulous small and perfectly formed
Comment from Hotel Management
Jan 21, 2017 by Louis J, Hotel Management
Dear Rem Thank you very much for your pros and cons review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the staff and the housekeeping. I will make sure they do a better job on servicing our guest. once again thank you
5 out of 5
Recommended
for Couples
by A verified traveler from Wisconsin

Sweet & charming

Posted Jan 17, 2017
We loved this place, from the Todd Oldham-designed rooms (why doesn't EVERY hotel have window seats with cushions, instead of the same old chairs?) to the garden lounge/restaurant. We didn't eat most of our meals here, but we hung out at night by the peaceful fountain among the palm trees and had espresso and awesome coconut sorbet. Very friendly and helpful staff. Our room had a fabulous shower (large showerhead, great water pressure, plenty of hot water). There seemed to be a bit of unevenness in the availability of towels, especially at the pool, one day -- not sure what that was about, but it was remedied quickly. Liked the location a block away from Ocean Drive -- still close enough to get to all the Art Deco Weekend goings-on, but more peaceful.
Comment from Hotel Management
Jan 17, 2017 by Louis J, Hotel Management
Dear Ms. JoAnne, Thank you for taking time out of your busy schedule to share the great experience you had during your stay with us. Thank you for the compliments about the pool, the peaceful fountain, and the friendly staff. Guests like you make us strive to continue to provide better service. I’ll share the comment to our staff. once again, thank you for staying with us and we are looking forward to see you again. Have a great year
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Mom daughter get away

Posted Jan 12, 2017
Very nice staff. Good location for walking anywhere. Nice breakfast out of doors at hotel restaurant. Lots of construction noise in hotel area but worth it.
Comment from Hotel Management
Jan 14, 2017 by Louis J, Hotel Management
Dear Ms. Cindy, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico. CD

Very good location next to ocean drive

Posted Jan 12, 2017
Nice small hotel with best location in Miami Beach. But parking is a problem in this area
Comment from Hotel Management
Jan 14, 2017 by Louis J, Hotel Management
Dear Hans, Thank you for your recent stay with us. we were very pleased you choose us as your choice hotel in the area. we hope to see you again. have a great weekend
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Retro deco hotel with great location.

Posted Jan 8, 2017
Well done and nicely appointed renovated Deco hotel on Collins Ave. The facilitis are clean and capture the Deco elegance along with the tropical casual feeling. The location is excellent for Collins Avenue shopping and the restaurants along Ocean Ave. The staff was cheerful and helpful to make the experience even better.
Comment from Hotel Management
Jan 9, 2017 by Louis J, Hotel Management
Dear Cooper, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the facilities as well as the cheerful staff. We are please that you had a great experience. Happy New Year
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location in south beach

Posted Jan 8, 2017
Easy check in and check out! Great location! Next to the beach!
Comment from Hotel Management
Jan 15, 2017 by Louis J, Hotel Management
Thank you very much for your recent stay at our hotel. I'm glad your like our location. Your feedback is extremely valuable to us
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

South Beach Gem

Posted Jan 7, 2017
Pros: Good location, good vibes.
Cons: Elevator in new building needs update.
Location: 1 block from beach, close to drug store.
We loved the hotel and we stayed in the new building which has larger rooms than the original one. The rooftop pool looked lovely, but we didn't try it. The food in the restaurant was also excellent. When we asked for suggestions on other restaurants, we liked what we were told.
Comment from Hotel Management
Jan 8, 2017 by Louis J, Hotel Management
Dear Ms. Anne, Thank you so much for your review and compliments of The Hotel! We're thrilled that you enjoyed the roof top and the lager room from the other building. We look forward to seeing you again when your travels bring you back to South Beach. Regards, The Hotel of South Beach
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved every minute of my stay.

Posted Jan 4, 2017
The staff were so friendly and accommodating. The rooms were clean as was the entire hotel. Oh and room service( lunch and dinner) was excellent. Loved my entire stay!
Comment from Hotel Management
Jan 5, 2017 by Louis J, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and the entire staff
5 out of 5
Recommended
for Everyone
by A verified traveler

enjoyed stay, hotel was nice and clean

Posted Jan 2, 2017
Pros: pool on roof, excellent staff and housekeeping
enjoyed being close to beach, enjoyed the staff and pool
Comment from Hotel Management
Jan 3, 2017 by Louis J, Hotel Management
Thank you for choosing The Hotel for your recent stay in South Beach. I was delighted to hear you had an enjoyable time at roof top pool. thanks for the kind word about the staff. At your convenience, would you please take a moment to share your experience online with your friends and others on your favorite travel review website? It was a pleasure to have you as our guest. We hope see you again soon. Thank you, kindly! Louis Joseph Guest Service Manager