Ratings based on 1,695 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from philadelphia

THE BEST HOTEL !

Posted May 26, 2017
Pros: pool is on the roof top how clean and friendly and comfortable this place is
Always a pleasure staying at this hotel. Big thank you to Dave , and the whole staff that made our vacation so enjoyable . Cant wait to come back to this beautiful clean exciting hotel ... thank u
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location and rooftop pool

Posted May 23, 2017
Room 103 was a bit noisy. Hotel guests talking next door and in the hallway can be heard clearly and people walking upstairs made the room move. Maybe consider staying elsewhere if you are a light sleeper. Rooftop pool was amazing though, especially the bar and 2 for 1 happy hour. Special shout out to Lydia for the great service and provided great recommendations for local eateries which was greatly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

The best sleep comparing to other hotels I stayed

Posted May 18, 2017
Great personnel, very comfortable and clean nice location etc.
Comment from Hotel Management
May 24, 2017 by Louis , Hotel Management
Dear Edward, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. we are looking forward to see you again
3 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Great location, but not really cozy.

Posted May 16, 2017
The linens and towels were a bit dingy. The hallways are too dull, the walls are too thin, and the bathroom wasn't that clean.
Comment from Hotel Management
May 16, 2017 by Louis , Hotel Management
Dear Patricia, Thank you again for bringing the linens and the towels issue to our attention. I will address to Housekeeping manager. Great service and cleanliness is always our top priority. I hope that you will have a different experience on your next trip to our property. Thank you very much for your review
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great spot for a quick South Beach weekend

Posted May 12, 2017
Great location, close to the beach and Ocean Dr but far enough away not to be too loud. very helpful staff, good room service, nice clean facilities
Comment from Hotel Management
May 13, 2017 by Louis, Hotel Management
Dear Lloyd, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stuart FLA.

Posted May 10, 2017
Great Nice place Yessssssssssssssssssssssssssssssssss
Comment from Hotel Management
May 11, 2017 by Louis , Hotel Management
Dear Glenn, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. hope to see you soon
3 out of 5
by A verified traveler from chicago

nothing excited me here: mediocre

Posted May 9, 2017
Pros: great location! Rooftop pool! Cons: the rooftop pool close extremely too early for South Beach life. There isn't any microwaves throughout the whole hotel or vending machines! However, they have a mini bar in the room to compensate but it's really expensive. It was only one elevator and it's very outdated and slow. For the amount of money I spent, I expected more luxury
Comment from Hotel Management
May 9, 2017 by Louis, Hotel Management
Dear Tootsie, Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the elevator, the vending machine and the microwave. I will make sure to voice your comments to upper management. I hope you had a great time doing your stay and hope to see you again. have a great evening
5 out of 5
Recommended
for Everyone
by A verified traveler from White lake MI

Fantastic staff

Posted May 7, 2017
Pros: The staff , the room, the pool, and close to the beach
Cons: nothing
Location: Close to the beach, fantastic Cuban food, sunset cruise, and helicopter rides
Everyone at the hotel was wonderful especially David. They made sure that were taken care of and wanted for nothing. David pointed out the best restaurants and points of interest. It was fantastic.
Comment from Hotel Management
May 8, 2017 by Louis , Hotel Management
Dear Dawn, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the staff. We hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Nice boutique hotel, great location

Posted May 4, 2017
Cons: The elevator is very slow. That would be at the top of fixes I would invest in if I owned this property.
Location: One block from Ocean Drive. Lots of restaurants, bars, shopping, and of course the beach! nearby.
The entire staff was extremely friendly and helpful, in a very genuine way. Hotel is one block from the main "strip" so it's close to everything but quiet. My room was clean and nice. The daily fee included WiFi and two beach chairs/towels, which was a nice touch.
Comment from Hotel Management
May 24, 2017 by Louis , Hotel Management
Dear Michael, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the elevator speed that need updating. It is a pleasure to announce that is in our top list. Thank you for the review. hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Love love love

Posted May 3, 2017
Pros: Decor, quiet, staff.
Cons: Time delay switching channels. Also pillows a bit too soft for my preference. In this particular room only had window shades
Location: Great location. Steps away from beach and Ocean Drive.
This is my 3rd time in South Beach, always stayed at this hotel and consistently satisfied. Good location next to great shops and Ocean Drive. The staff is very professional, pleasant and friendly with eagerness to assist with any inquiries or questions. Look forward to my next stay at this hotel !!!
Comment from Hotel Management
May 5, 2017 by Louis , Hotel Management
Dear Sonia, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. We really appreciate your business as a valuable customer. We are looking forward to see you again