Ratings based on 1,634 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Long Island, N.Y.

Hotel is close to beach

Posted Feb 24, 2017
Pros: Close to beach and South Beach attractions.
Cons: The hotel could definitely add some soundproofing or sound dampening material.
Location: Near the beach, and South Beach attractions.
Check-in was quick, but walls of room were so thin, you could hear EVERYTHING in the hallway, adjoining room, and knew exactly what time the person in the room above us got out of bed.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, roof top pool, great food, beach close

Posted Feb 23, 2017
Pros: location, clean, staff
Location: walk to restaurants close by, beach and lounges 1/2 block, roof top pool, great pool service..:food and drinks; Armani, Dash,Gap, on street, art deco
great location, easy walk to nice restaurants, 1/2 block to beach w/lounges, beds,etc.,roof top pool and service excellent, nice outdoor garden, good food...Daniel, is charming.
Comment from Hotel Management
Feb 23, 2017 by Louis, Hotel Management
Dear JSL, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the staff. hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago

Nice Hotel in a Great Location

Posted Feb 22, 2017
Pros: Room was comfortable, nice decoration.
Cons: Housekeeping staff is loud, so avoid rooms near stairs
Location: Location is excellent. There are a lot of stores and places to eat.
I stayed for 5 nights with my 16 year old son. Hotel's location is wonderful, lots of things to do, for shopping, eating or just walking. Hotel pool was nice, not huge, but enough to get a swim. The only thing I would point out was that my room was on the first floor facing an alley...not a good thing. Early in the morning I had a lot of noise of trucks unloading supplies and also my room was in the corner so besides the place the housekeeping staff gathered to talk...and they were very loud. I would definitely recommend the hotel, just avoid rooms facing the alley or in corners.
Comment from Hotel Management
Feb 23, 2017 by Louis , Hotel Management
Dear Barbara, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the from morning trucks and the housekeeping staff. I will address it to the housekeeping staff. guest like you make us strive to provide better service. thank you very much for taking time to write a comment. we hope to see you again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
This was a great hotel, location was perfect, in the middle of everything. The size of the hotel was great, smaller and more personalized, not to mention the roof top pool. probably our favourite spot in the whole place. I would recommend this place to anyone and will for sure be back. thanks
Comment from Hotel Management
Feb 22, 2017 by Louis, Hotel Management
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the roof top pool and the size of the hotel. hope to see you again
4 out of 5
Recommended
for Everyone
by A verified traveler from H

Experience SB vibe

Posted Feb 19, 2017
Nice small hotel close to beach. My room was in a hotel extension of sorts with an entrance through a cafe . The staff really make the stay!
Comment from Hotel Management
Feb 21, 2017 by Louis , Hotel Management
Thank you very much for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel on the Beach

Posted Feb 16, 2017
Was extremely satisfied with the ambience, staff and service. The only thing I did not like was the noise from the street below our room. Our room was on the Collins Avenue side. Extremely noisey at night.
Comment from Hotel Management
Feb 21, 2017 by Louis , Hotel Management
Thank you very much for your review of your recent stay at our hotel. Thank you for the great comment about the staff and the service. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. we hope to see you again.
5 out of 5
Recommended
for Couples
by A verified traveler from Park Hills KY

Very nice Hotel, close to beach and shopping

Posted Feb 16, 2017
Pros: Check on your website
Staff very friendly at Hotel. Nice lobby. Great area to sit outdoors and have breakfast. Good food.
Comment from Hotel Management
Feb 21, 2017 by Louis , Hotel Management
Dear Gabrielle, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments about the staff. thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Great location one block off of ocean Ave

Posted Feb 15, 2017
Great staff , very accommodating and helpful Clean Great location for walking around south beach
Comment from Hotel Management
Feb 16, 2017 by Louis, Hotel Management
Dear Karen, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. once again thank you very much
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel great cafe in front

Posted Feb 10, 2017
would stay again at The Hotel great location on ocean Blvd
Comment from Hotel Management
Feb 12, 2017 by Louis, Hotel Management
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us and we hope to see you again. thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Nice hotel. Good location

Posted Feb 10, 2017
Nice hotel and we have good experience during our stay
Comment from Hotel Management
Feb 12, 2017 by Louis , Hotel Management
Dear Leila, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the Hotel and the experience during your stay. I hope to see you again. thanks