Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, private entrance to the beach

Posted Aug 29, 2015
The hotel had all the amenities of a good beach hotel. pros: hotel staff is very friendly and accommodating, very conveniently located, good amenities cons: if you are drinking at the hotel bar the drinks are crazy expensive, the wifi is unpredictable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Aug 28, 2015
Alexander at the restaurant, best customer service ever
4 out of 5
Recommended
for Everyone
by A verified traveler

Don't stay on the main tower.... get a cabana!!!

Posted Aug 28, 2015
Cons: Replace the carpets inside the rooms. Put granite like the cabanas.
Location: Great location.
Great stay!!! Hotel is well located. My room on the main tower was moldy, bad smell, and AC not working. Anna from Front Desk gave us an upgrade to the Cabana. From that point on our stay was amazing!!! Pool is awesome, insanely big and warm.
3 out of 5
by A verified traveler

Be Aware of the Charges

Posted Aug 26, 2015
The hotel is very nice, but there are a lot of expenses that are not mentioned online. Be aware of the $40/day Valet Fee because there is not a free parking area. If not you will have to pay $20/day to park and be 5 blocks away. Also if they tell you there is a $19 service charge that is per day and not a one time fee, they fail to mention that.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

Great location close to everything great in SoBe

Posted Aug 26, 2015
I love the hotel area just north of all the hustle and bustle of ocean drive. This hotel fit the bill in every aspect. The room itself (standard) was a little on the small side, but very elegant and well designed nonetheless. Definitely a repeat!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location right by the beach and shopping!

Posted Aug 24, 2015
My sister and I stayed at the National and we loved it , it was everything we were looking for , comfort , cleanliness and not extremely noisy.Personally we think that what it makes the hotel is the staff ! We were always welcome with a big smile and breakfast was great everyday with Alexander, Mariolis, Maria and everybody else.At dinner Max was always on top of things ! The beach staff was fabulous , especially Marcelo !! Thanks for the best chairs!!! We were treated do good that it was hard to leave! We have not feel this way in other hotels even in they are luxury hotels , this one makes you feel at home but very pamper.We decided to come back in December but it is sold out !!!
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Very nice hotel clean and very close to the beach

Posted Aug 22, 2015
We had great time with my family everything close to the hotel the only thing it did bother us is the drinks and the food at the pool area it was over priced...so lots of people was prepared and they give their won cools and snacks
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Wonderful location on the beach.

Posted Aug 22, 2015
Nice, clean luxury hotel. Conveniently located on the beach. Was within walking distance from restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Amazing stay, close to everything!

Posted Aug 20, 2015
Pros: I loved the history, the decor, the customer service was beyond excellent and truly above and beyond.
Location: Everything you could want to do is within walking distance which is perfect when you don't want to deal with cabs or rental cars.
This hotel and the staff was absolutely perfect, exactly what I wanted :) My boyfriend and I were headed to Miami for a cruise to the Caribbean with an over night stay in Miami Beach, I picked the National Hotel because of it's history and location. We caught a red-eye from Las Vegas to Ft. Lauderdale and had to take a shuttle to Miami Beach, needless to say we were traveling for a total of 6-7 hours straight and were exhausted. Check-in wasn't until 4:00 pm so I was praying that the hotel might let me pay for an additional night to check in at 8:30 am when we arrived, the hotel did better than that! Neysie at the National concierge/front desk was so amazing and helpful, she not only got us into a room immediately to get some sleep, she also contacted us when our actual room was ready and upgraded us to the poolside cabana rooms free of charge. I will say the staff was on point with their customer service, the rooms were very clean and comfortable, and the hotel is in a great location for walking to pretty much anywhere you're looking to go and right out the back is the beach. Thank you so much National Hotel for making the start of our vacation fantastic!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Aug 19, 2015
Pros: Everything
Cons: elevators are small and old
Location: It is within walking distance to ocean drive and lincoln road.
My wife and I stayed for two nights for our 26 wedding anniversary. We got a room with an ocean view. The staff was very accommodating, I was extremely pleased with my stay and recommend this hotel. Everything is extremely pricey, but that is South Beach as a whole.