Beautiful quaint and lush hotel.
Posted Apr 4, 2017
This hotel is beautiful on the outside as well as the inside. The grounds are lush and incredibly beautiful and romantic. The food is delicious but pricey. You are better off going down to Lincoln Road for dinner.
This hotel is perfect for small families, a couples weekend getaway and perfect for a small wedding.
The only downside is the size of the room. The room was also a bit dated - the headboard wall paper was peeling at the bottom. Also, the bathroom is very small and has very little counters pace for a lady to get ready. I would suggest that they add a floor to ceiling mirror on a wall in the room. 1. that can serve as a 2nd area to do hair & makeup and look at your entire outfit also because the mirror by the door does nothing since it's a tight area and the lighting is bad in the little entry hall.
If it wasn't for that, I would have given this hotel 5 stars. It was hard to get dressed and ready in the room especially if you have a daughter like me who is also competin with space.
Additionally, the outside & front staff need to be friendlier by greeting guests with Goodmorning/good afternoon/good evening. I can't tell you how many timed we came and went and weren't acknowledged.
Comment from Hotel Management
Apr 17, 2017 by Rodrigo, Hotel Management
Thank you for staying at The Palms Hotel and Spa. We appreciate the review and the feedback in regards to the room. I am glad that you were able to enjoy the surroundings of the property. Thank you for the feedback once more. We look forward to your next trip to Miami Beach.