Ratings based on 1,340 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
71% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Beach hotel

Posted Sep 22, 2016
Nice hotel right across the street from the beach. Very small boutique hotel. Small rooms. Ac doesn't work that great but great views. Heart of south beach. Didn't eat there so can't rate the food but the strawberry mojito was to die for! Staff was excellent. I would put some money into the hotel. It feels like all the remodeling is half assed. And a guest can feel and see it. I wouldn't stay for more than a night or two. It gets claustrophobic in those small rooms
Comment from Hotel Management
Sep 27, 2016 by Marion Pardoe, Hotel Management
Thank you for your review regarding your most recent stay with us. We are currently undergoing renovations to give the hotel a more modern feel. I am glad you enjoyed the Strawberry Mojito!!
4 out of 5
by A verified traveler

Posted Sep 3, 2016
Great location. My room is the opposite of kitchen (the last one available) but still pretty quiet, can't hear much noise. Complimentary drinks and breakfast, parked at 16th street garage for $20 per night. Overall, great experience at south beach.
Comment from Hotel Management
Sep 13, 2016 by Hotel Management , Hotel Management
Dear Tian, We greatly appreciate you for taking the time taken in leaving us with your comments. We are glad to hear you had a nice experience with us.
3 out of 5
by A verified traveler

Very close to the beach...clean & comfy

Posted Aug 16, 2016
Didn't stay over night, just needed for a few hours..had a delayed flight.
Comment from Hotel Management
Aug 28, 2016 by Volha, Hotel Management
Dear Valued Hotel Guest, Thank you for taking the time to post the review. We are very pleased to read that you enjoyed the location and the room. Our prime South Beach location is an attraction for so many of our guests. We appreciate the comments that you have shared, and we certainly look forward to your return to the Penguin Hotel and hopefully for a longer stay. Kind regards
4 out of 5
by A verified traveler from B.

Posted Aug 14, 2016
Nice hotel on Ocean Blvd. Good breakfast in the morning and welcome cocktail in the evening. Friendly and helpful staff.
Comment from Hotel Management
Aug 15, 2016 by Daniel, Hotel Management
Hello Vanessa, Thank you for taking the time to post the review. Your feedback is extremely valuable to us.
4 out of 5
by A verified traveler from Baltimore

Cute art deco hotel in South Beach

Posted Aug 13, 2016
Location of hotel is great and the front desk and restaurant/bar staff were extremely hospitable. Michael (bartender/manager) and James (server) were super friendly. Delicious drinks, casual atmosphere, adequate breakfast. Rooms are small but linens and bedding is good quality. One problem -- we did not get fresh towels or maid service during our stay, but did nap during the afternoon and we didn't call for service at another time.
Comment from Hotel Management
Aug 14, 2016 by Daniel, Hotel Management
Dear Valued Hotel Guest, Thank you for taking the time to post the review. Your feedback is extremely valuable to us. Next time that happens where you do not get fresh towels please let us know. That way we can have house keeping bring them up right away for you. Hotel Management
3 out of 5
by A verified traveler

Posted Aug 9, 2016
Enfrente de la playa , me gusto mucho que no habia mucho ruido en las calles
Comment from Hotel Management
Aug 20, 2016 by Volha, Hotel Management
Dear Ocala, Thank you for taking the time to post the review. We are very pleased to hear you enjoyed the location and the room. Please do not hesitate to contact us in advance so that we can arrange for your arrival. We look forward to welcoming you back again soon. Kind regards
5 out of 5
by A verified traveler

Posted Aug 4, 2016
Room was beautiful and clean. Was perfect for just two people!
Comment from Hotel Management
Aug 14, 2016 by Daniel, Hotel Management
Dear Valued Hotel Guest, Thank you for taking the time to post the review. Your feedback is extremely valuable to us. Hotel Management
4 out of 5
by A verified traveler

Solid hotel, good price

Posted Jul 29, 2016
Pros: Clean room, close to the beach. Just far enough from the loudest part of Ocean Dr so you can sleep at night and close enough to be in it if you want
Cons: Nothing really
Location: It's Ocean Dr. There are a million restaurants/bars in walking distance. Also beach and park.
Hotel was satisfactory. The food is overpriced, but it's Miami Beach so everything is overpriced. Check-in wasn't until 3 PM so we walked around the area for a while while they got our room together. The only negative experience we had was that someone else charged their lunch to our room, but the restaurant manager got it cleared up for us relatively quickly.
Comment from Hotel Management
Aug 20, 2016 by Volha, Hotel Management
Dear Valued Hotel Guest, Thank you for taking the time to post such a wonderful review. We are very pleased to hear you enjoyed the location and the room. You have provided us with pertinent comments and we would not be able to improve our guest experience without such feedback from our guests. Please accept our sincere apologies regarding the wrong charge posted to your room. We are happy that the issue was addressed right away. We look forward to welcoming you back again soon. Kind regards
3 out of 5
by A verified traveler from Horsens, Danmark

Hyggeligt hotel tæt på stranden.

Posted Jul 14, 2016
Dejlig oplevelse. Men hav ikke høje forventninger til kvalitet. Til pengene er det et godt hotel.
Comment from Hotel Management
Sep 27, 2016 by Marion Pardoe, Hotel Management
Thank you for your review of our property. We appreciate your kind words.
4 out of 5
by A verified traveler from Austin, TX

Close to Beach & City Parking Garage

Posted Jun 23, 2016 on CheapTickets
Pros: Room was nice and clean everyday
Cons: Breakfast - Very disappointing
Location: BEACH WAS AWESOME!
Hotel was nice. Breakfast was disappointing for the fee paid up front.
Comment from Hotel Management
Jun 28, 2016 by Front Desk Manager, Hotel Management
Dear JMF, We greatly appreciate you for taking the time taken in leaving us with your comments. We are glad to hear you had an overall nice experience. Your feedback about the breakfast is appreciated. We are currently working on our breakfast menu trying to add up some more hot options. Please do not hesitate to contact us in advance so that we can arrange for your arrival. All the best and hope to see you soon! Warm regards