Ratings based on 596 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Best hotel ever

Posted May 5, 2017
Best hotel ever great experience best hotel ever great experience best hotel ever great thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Resort

Posted Apr 27, 2017
Pros: Great service from front door and throughout your stay.
Cons: Beach service
Location: Gotta hit Randazzo's down the street (within walking distance) for a great Italian meal.
Beautiful Resort with all the right amenities. Restaurants could use a little better menu. Had to go off site for better meals. 18% automatic tips on EVERYTHING was a bit overkill. Even a cup of coffee has a 18% tip added?!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
Overall good experience. Staff were not as sharp as expected for the level of Hotel status.
5 out of 5
by A verified traveler

Luxury and comfort on a beach

Posted Mar 25, 2017 on Hotels
The Ritz in Key Biscayne is luxurious and very comfortable for couples or families. The beach is beautiful and the restaurants very good! Altogether a lovely beach break!
5 out of 5
Recommended
for Everyone
by A verified traveler from phila

Nice hotel

Posted Mar 21, 2017 on CheapTickets
Nice and clean hotel nice beach would recommend great location
2 out of 5
by Sara

Posted Mar 20, 2017 on Hotels
Paid 5 star prices for 3 star service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful property

Posted Mar 19, 2017
Family friendly property with luxury amenities. I took my teenagers and we had a great time. Close enough to south beach for an uber.
4 out of 5
Recommended
for Everyone
by A verified traveler from palm beach

Nice hotel on th beach

Posted Mar 13, 2017
Nice hotel- staff helpful Breakfast outrageously expensive and needed to be sent back twice. Next time, I'll go out for breakfast
5 out of 5
by charles

This traveler left a rating score only Posted Mar 3, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

A plus views and beach.

Posted Mar 2, 2017
The Hotel is the best. Great beach, views from top floors very nice, & staff all A plus. Gino the bartender was a blast. Town very nice too. Not a ton of great restaurants in Town but the Donut Gallery Breakfast was the best. Beautiful neighborhood around Hotel and very nice community. Definitely would go back.