Ratings based on 956 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Aug 29, 2015
Pros: Perfect location, walking distance to shops, restaurants, beach
Cons: Rooms are too small
Location: Great restaurants
We celebrated our 20 year anniversary and we had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveler

hospitality at a another level.

Posted Aug 27, 2015
Hotel staff went all out for a simple request I made before I checked in . Made my whole stay the best hotel experience to date. Can't thank you enough.
4 out of 5
Recommended
for Everyone
by A verified traveler

Miami Holiday

Posted Aug 26, 2015
Great location for restaurants shopping beach and sight seeing. Good for families.
3 out of 5
Recommended
for Everyone
by A verified traveler from Grand Cayman , Cayman Islands

Hotel is in perfect location.

Posted Aug 23, 2015
Only problem is they don't allow any check out over 11 am without paying half night of hotel cost. Other high end hotels will give until 12 midday for free.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Aug 22, 2015
everything was excellent except they watered down the drinks
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey

Excelente estadía y atencion

Posted Aug 19, 2015
Instalaciones y atención en general excelentes, el único punto malo fue el servicio que da la chica concierge del turno matutino, cada vez que le hablé para pregúntar p solicitar algo, su actitud fue mala y desinteresada.
2 out of 5
by A verified traveler

LA CAMERA VENIVA PULITA SOLO NEL TARDO POMERIGGIO.

Posted Aug 18, 2015
Pros: POSIZIONE
Cons: SERVIZI ALLE CAMERE
POSIZIONE HOTEL MOLTO BUONA MA PERSONALE CARENTE.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Excellent service & location

Posted Aug 15, 2015
All positive! This is our 2nd time back to Ritz Carlton in less than 6 months. They even upgraded our room much to our pleasant surprise. We will come back again and again!
4 out of 5
Recommended
for Everyone
by A verified traveler from bos

Our summer vacation

Posted Aug 9, 2015
Pros: Excellent customer service
Cons: Room updates
Location: Great location near beach and all the restaurants on ocean drive Also Lincoln mall road right out the door for food and shopping and Walgreens :)
Great location wonderful staff Rooms need to be redone stayed 7 years ago and the room was fresh now they are In need of updating Sofa in room had stain on it not good for the price we paid to stay there Shower had mold in the conners of the doors The girls that worked the pool and beach Dea Asia and Celeste were wonderful All the staff at the hotel were excellent..!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location, hotel lovey

Posted Aug 9, 2015
Hotel atmosphere very accommodating. Enjoyed genuine friendliness of staff. Great location in south beach.