2 outdoor pools, pool umbrellas, sun loungers
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Reviews of The Savoy Hotel & Beach Club

4 out of 5
The Savoy Hotel & Beach Club
425 Ocean Drive, Miami Beach, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 385 out of 1001 reviews" "
Rating 8 - Good. 408 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Albina, New York

Liked: Cleanliness, staff & service
There is construction going on, the hotel should let the customers know about it. The towels are very thin for a hotel of this level. Overall experience felt more like a three star hotel.
Stayed 4 nights in Apr 2024
Response from Ivana B. on Apr 18, 2024
Dear Albina,Thank you for staying with us and for sharing your comments. The construction is a recertification mandated by the city. Please accept our sincerest apologies for any inconvenience this may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve on our guest services. We would like to offer you a discount towards a future stay so we may provide you the opportunity to re-experience The Savoy Hotel & Beach Club!Kind regards,Reservations Team

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ivana B. on Apr 18, 2024
Dear Sofia,Thank you for your 5-star review! We can't wait to welcome you back again soon!Kind regards,Reservations Team

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ivana B. on Apr 15, 2024
Dear Arne,Thank you for your 5-star review! We can't wait to welcome you back again soon!Kind regards,Reservations Team

8/10 Good

Grace

Traveled with partner
Liked: Staff & service
Location to the beach
Stayed 2 nights in Apr 2024
Response from Ivana B. on Apr 10, 2024
Dear Grace,Thank you for staying with us and for sharing your comments!We’re delighted to hear that you were able to enjoy our convenient location, right in the heart of South Beach. We cannot wait to welcome you back again soon!Kind regards,Reservations Team

10/10 Excellent

Megan

Traveled with family
This property was a lovely gem. The pool and surrounding areas felt lush and and ripe with hostorical charm. It had great energy. The location is perfect. The staff were extremely nice. The poolside food is not the quality of surrounding resorts however it does the trick. This is our new spot for the value & serenity. The Marriot nearby has way too loud of music at the pool and the Hilton nearby has no atmosphere at the pool. Can’t wait to be back. I wish there were condos available here!
Stayed 1 night in Mar 2024
Response from Ivana B. on Mar 25, 2024
Dear Megan,Thank you for staying with us and for sharing your kind comments!We’re delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases us that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests. It is feedback like yours that helps us improve our hotel each day.We cannot wait to welcome you back again soon!Best regards,Reservations Team

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thank you!
Stayed 1 night in Mar 2024
Response from Ivana B. on Mar 14, 2024
Dear Taylor,Thank you! We are delighted to know you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Reservations Team

4/10 Poor

David

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very TIRED. This is NOT the 4 Star hotel that was advertised. From the dead trees on either side of the front door to the run down pool area with the old loungers and dirty chair pads, we were disappointed to pay as much as we did to stay here. We actually ate the last night of our booking and went somewhere else. The staff was generally nice but when I asked if there was more coffee for the lobby carafe, the front desk told me to “tip the pot, there’s probably more at the bottom”. Yup, there was and it was cold.
Stayed 3 nights in Mar 2024
Response from Ivana B. on Mar 12, 2024
Dear David,Thank you for staying with us. It saddens us that you were not satisfied with our hotel. Allow us to apologize if there were any shortfalls that might have caused you inconvenience. I have taken note of your comments and shared them with our management to consider improvements where needed. We hope to have the chance to welcome you back to re-experience The Savoy Hotel & Beach Club!Kind regards,Reservations Team

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Good location Easy beach access Staff very nice Pool food subpar Exterior rundown Rooms very clean
Stayed 1 night in Feb 2024
Response from Ivana B. on Feb 8, 2024
Dear Donna,Thank you for staying with us and for sharing your comments!We’re delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases us that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Kind regards,Reservations Team

8/10 Good

Rick

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful and felt like a step back in time. The room was generous size and beautifully furnished and decorated. My ONLY complaint was the mattress was sub par. Everything else was lovely - Great location too.
Stayed 2 nights in Jan 2024
Response from Ivana B. on Jan 24, 2024
Dear Rick,Thank you for staying with us and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Kind regards,Reservations Team

6/10 Okay

Michael, Amherst

Traveled with partner
Liked: Staff & service
A nice hotel in nice area but not well managed. Staff tried hard but they were problems. When made the reservation, there was breakfast available but not when we arrived. Breakfast at the hotel’s restaurant in front of the beach was part of the reason of going there. Bathroom was old with stained tiles, and small for a suite.
Response from Ivana B. on Jan 22, 2024
Dear Michael,Thank you for staying with us. We apologize that your stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience The Savoy Hotel & Beach Club!Kind regards,Reservations Team

6/10 Okay

Randall

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Ivana B. on Jan 20, 2024
Dear Randall,Thank you for staying with us.We can't wait to welcome you back soon!Kind regards,Reservations Team

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ivana B. on Jan 15, 2024
Dear Karen,Thank you for staying with us.We can't wait to welcome you back soon!Kind regards,Reservations Team

6/10 Okay

Chris

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Needs a lot of work in the pool area
Stayed 1 night in Jan 2024
Response from Ivana B. on Jan 8, 2024
Dear Chris,Thank you for staying with us and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Kind regards,Reservations Team

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Rundown, trick photography, and overpriced
The trick photography runs rampant at this hotel. We thought this hotel would provide an upscale, elegant couple stay in South Beach Miami, but it was quite disappointing to say the least. The hotel is quite rundown and gives the impression of being updated. There is an attempt by the hotel to appear chic and unique, but it definitely fall short of this. Our room was the queen grand suite, which faced another building was quite loud. The pool area is also quite rundown and not upscale in any sense of the word. The location directly by the beach is nice and probably the best thing about the hotel. It’s also very close to Ocean Drive which was a nice feature. That being said, there are so many other options on Miami Beach that provide a much nicer and more upscale experience for the same price.
Stayed 4 nights in Dec 2023
Response from Ivana B. on Jan 8, 2024
Dear Guest,Thank you for staying with us and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Kind regards,Reservations Team

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful rooms and perfect location!
Stayed 1 night in Dec 2023
Response from Ivana B. on Dec 23, 2023
Dear Emily,Thank you for staying with us and for sharing your kind comments!We’re delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases us that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Warm regards,Reservations Team

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Historical property would stay here again
Stayed 5 nights in Nov 2023
Response from Ivana B. on Nov 30, 2023
Dear Russell,Thank you for staying with us at The Savoy Hotel & Beach Club and for sharing your kind comments.We can't wait to welcome you back soon!Kind regards,Reservations Team

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel and beach. Valet parking is via third party, did not meet expectations not the fault of the hotel
Stayed 1 night in Nov 2023
Response from Ivana B. on Nov 30, 2023
Dear Jennifer,Thank you for staying with us at The Savoy Hotel & Beach Club and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Kind regards,Reservations Team

6/10 Okay

Debra, New Hudson

Stayed 2 nights in Nov 2023
Response from Ivana B. on Dec 6, 2023
Dear Debra,Thank you for staying with us. We hope to welcome you back again soon!Kind regards,Reservations Team

10/10 Excellent

Leeza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ivana B. on Nov 9, 2023
Dear Leeza,Thank you for staying with us at The Savoy Hotel & Beach Club.We can't wait to welcome you back soon!Kind regards,Reservations Team

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area and Beach Club were great. Pool area fauna is incredible and wait staff very attentive. No restaurant .
Stayed 3 nights in Oct 2023
Response from Ivana B. on Nov 5, 2023
Dear Joe,Thank you for staying with us at The Savoy Hotel & Beach Club and for sharing your kind comments.We can't wait to welcome you back soon!Best regards,Reservations Team

6/10 Okay

Gilles

Stayed 3 nights in Oct 2023
Response from Ivana B. on Nov 26, 2023
Dear Gilles,Thank you for staying with us.We can't wait to welcome you back soon!Best regards,Reservations Team

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, even better beach!
Response from Ivana B. on Nov 3, 2023
Dear Pablo,Thank you for staying with us and for sharing your kind comments!We’re delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. We cannot wait to welcome you back again soon!Best regards,Reservations Team

10/10 Excellent

Evie

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Ivana B. on Oct 27, 2023
Dear Evie,Thank you for staying with us.We hope to welcome you back again soon!Kind regards,Reservations Team

2/10 Terrible

Diane

Traveled with partner
Liked: Staff & service, amenities
Where do I start as soon as I got there that gentleman unloading my car with the luggage damaged my Rent-A-Car by allowing the luggage rack to fall into the car and making a very big dent which causes me issues and plenty of time trying to inform enterprise Rent-A-Car, what had happened vacation time wasted. Only to get to the room and I had gotten the wrong room and they said they could not move me. They had nothing else very upsetting. The entire time I was there I had no hot water and only had maid service one day. The grounds were not really kept up and the floors in the room were not very clean, and the one sofa that you got to sit on certainly needed a cleaning as well .The only positive was the pool and the beach and location. Needless to say, I would never stay there again. It was a very expensive hotel to have all these issues. The only thing they would do for me was give me back $180 for the resort fees. Oh yes, I got a Mojito on the house.
Stayed 4 nights in Oct 2023
Response from Ivana B. on Oct 26, 2023
Dear Diane,Thank you for staying with us. We apologize that your stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience The Savoy Hotel & Beach Club!Kind regards,Reservations Team

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic pool area on the Beach!
Great older boutique hotel on the Historical List. Friendly staff, nice relaxing pool area and on the beach.
Stayed 4 nights in Oct 2023
Response from Ivana B. on Oct 24, 2023
Dear Rory,Thank you for staying with us and for sharing your kind comments!We’re delighted to hear that you were able to enjoy our hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases us that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Best regards,Reservations Team

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ivana B. on Oct 18, 2023
Dear Luis,Thank you for staying with us at The Savoy Hotel & Beach Club.We can't wait to welcome you back soon!Best regards,Reservations Team

10/10 Excellent

Gaston

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Ivana B. on Oct 3, 2023
Dear Gaston,Thank you for staying with us.We can't wait to welcome you back again soon!Kind regards,Reservations Team

8/10 Good

Dalia

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from AF on Oct 1, 2023
Dear Dalia,Thank you for staying at the Savoy Hotel & Beach Club and for taking the time to post your review.Our team is hoping to welcoming you back soon!

6/10 Okay

Julie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ivana B. on Sep 23, 2023
Dear Julie,Thank you for staying with us.We hope to welcome you back soon!Kind regards,Reservations Team

10/10 Excellent

Shannon

Stayed 1 night in Sep 2023
Response from Ivana B. on Oct 12, 2023
Dear Shannon,Thank you for staying with us! We cannot wait to welcome you back again soon.Kind regards,Reservations Team

2/10 Terrible

Keith

Disliked: Amenities
Wasn’t able to go was sick with Covid. They never called to let me try to cancel when both Orbitz and I called.
Stayed 2 nights in Sep 2023
Response from Ivana B. on Sep 23, 2023
Dear Keith,This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Feel free to reach out to us directly via email for further assistance.Kind regards,Reservations Team

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. We will definitely be back!
Stayed 3 nights in Sep 2023
Response from AF on Sep 18, 2023
Dear Charles, Our team is extremely happy to hear that you enjoyed your stay at the Savoy Hotel & Beach Club and we are all looking forward to welcoming you back soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the quaint lifestyle that it provided. Grey place to stay
Stayed 3 nights in Sep 2023
Response from Ivana B. on Nov 3, 2023
Dear Tammy,Thank you for staying with us and for sharing your kind comments.We can't wait to welcome you back soon!Best regards,Reservations Team

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 1 night in Sep 2023
Response from Ivana B. on Sep 15, 2023
Dear Robert,Thank you for staying with us.We can't wait to welcome you back soon!Kind regards,Reservations Team

10/10 Excellent

coco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, beach and pool area are excellent! Staff is helpful and attentive - will absolutely stay again.
Stayed 3 nights in Aug 2023
Response from Ivana B. on Aug 30, 2023
Dear Coco,Thank you for staying with us and for sharing your kind comments!We’re delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases us that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Best regards,Reservations Team

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Ivana B. on Aug 25, 2023
Dear Clara,Thank you for staying with us.We can't wait to welcome you back soon!Kind regards,Reservations Team

10/10 Excellent

Bryan

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Ivana B. on Aug 23, 2023
Dear Bryan,Thank you for staying with us and for the 5-star rating.We can't wait to welcome you back soon!Kind regards,Reservations Team

6/10 Okay

Artur, franklin

Traveled with family and small children, Business traveler
Liked: Cleanliness
Ain’t worth the price Ridiculous resort fee -45$ True resorts charge less No food or snack options
Stayed 1 night in Aug 2023
Response from Ivana B. on Aug 14, 2023
Dear Artur,Thank you for staying with us and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Best regards,Reservations Team

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Beautiful!!
Stayed 1 night in Aug 2023
Response from Ivana B. on Aug 14, 2023
Dear Kelly,Thank you for staying with us and for sharing your kind comments.We can't wait to welcome you back soon!Best regards,Reservations Team

10/10 Excellent

Bryan, port charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Beautiful rooms with lots of space. Pool staff is amazing .
Stayed 3 nights in Jul 2023
Response from Ivana B. on Aug 7, 2023
Dear Bryan,Thank you for staying with us and for sharing your kind comments.We can't wait to welcome you back soon!Best regards,Reservations Team

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute boutique hotel
Stayed 1 night in Aug 2023
Response from Ivana B. on Aug 6, 2023
Dear Jessica,Thank you for staying with us and for sharing your kind comments.We can't wait to welcome you back soon!Best regards,Reservations Team

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ivana B. on Aug 5, 2023
Dear Martin,Thank you for staying with us at The Savoy Hotel & Beach Club! We hope to welcome you back again soon!Kind regards,Reservations Team

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were fantastic and we loved the hotel. Denzel at the front desk was great. Had a few minor issues with our room but otherwise we would be back.
Stayed 4 nights in Jul 2023
Response from Ivana B. on Aug 3, 2023
Dear Eric,Thank you for staying with us and for sharing your kind comments! It pleases us that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!Best regards,Reservations Team

8/10 Good

Italia

Liked: Staff & service
Stayed 3 nights in Jul 2023
Response from Ivana B. on Jul 27, 2023
Dear Italia,Thank you for staying with us. We can't wait to welcome you back soon!Kind regards,Reservations Team

6/10 Okay

Jenna

Traveled with group
Disliked: Staff & service, property conditions & facilities
Basic accommodation . Cleaning staff didn’t do a very thorough job and front desk girls were short and rude with me when I wasn’t impressed at check in with the timing of my room still not ready at 4pm. Wouldn’t stay here again
Stayed 3 nights in Jul 2023
Response from Ivana B. on Jul 23, 2023
Dear Jenna,Thank you for staying with us. We apologize that your stay was less than extraordinary. This is certainly not up to our standards and it is feedback like yours which allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience The Savoy Hotel & Beach Club!Kind regards,Reservations Team

8/10 Good

Corrinne

Stayed 1 night in Jul 2023
Response from Ivana B. on Jul 21, 2023
Dear Corrinne,Thank you for staying with us. We can't wait to welcome you back soon!Kind regards,Reservations Team

6/10 Okay

Whitnie

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Ivana B. on Jul 14, 2023
Dear Whitnie,Thank you for staying with us.We hope to welcome you back soon!Kind regards,Reservations Team

4/10 Poor

CANDICE

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Ivana B. on Jul 10, 2023
Dear Candice,Thank you for staying with us.We hope to welcome you back soon!Kind regards,Reservations Team

10/10 Excellent

KELLY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel with friendly and attentive staff. Everything about our stay at the Savoy was terrific!
Stayed 3 nights in Jun 2023
Response from Ivana B. on Jul 1, 2023
Dear Kelly,Thank you for staying with us at the The Savoy Hotel & Beach Club and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Best regards,Reservations Team

4/10 Poor

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ivana B. on Jun 19, 2023
Dear Michelle,Thank you for staying with us.We can't wait to welcome you back soon!Kind regards,Reservations Team