Ratings based on 1,058 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

One block from South beach but needs to be cleaner

Posted Jul 13, 2017
Pros: The location is great, and the bed was comfortable. Not to mention the air conditioning worked great!
Cons: Cleaner restroom with no mold. And sofa bed cleaned from the outside.
Location: Very close to all the night life of South Beach.
This hotel would be perfect if their restrooms were cleaner. There was mold on shower tile. A streak of what looked like blood on the toilet. I highly doubt the restroom was scrubbed at all.
Comment from Hotel Management
Jul 20, 2017 by O'neiell Espinal, Hotel Management
Dear guest, Thank you very much for taking some time to write about your stay with us. We have taken the appropriate corrective actions so we do not have the issues you mentioned happening again in the future. Please accept our apologies for the inconveniences. With our warmest regards, O'neiell Espinal
3 out of 5
Recommended
for Everyone
by A verified traveler

Just need maintenance

Posted Jul 8, 2017
Lobby was nice but room was just average. Aircon controller not working all the time. So temperature can not be adjusted. We requested for a fix but no person fixed it for our stay of 4 nights. Expect noise at night since it's Miami.
1 out of 5
Recommended
for Everyone
by A verified traveler

DONT stay here!!!

Posted Jul 6, 2017
When I arrived the temperature on my room was 81 degrees. I have asthma & also chronic heart problems, I requested to have it fix or to get a new PH suite. Just my luck they were all sold out. They said that the a/c was fixed & it only went down to 77 degrees. Also don't shower here... there is mold everywhere!!!
Comment from Hotel Management
Jul 11, 2017 by O'neiell Espinal, Hotel Management
Dear Guest, Please accept our sincere apologies for the inconveniences during your stay. We are taking the necessary steps to avoid these kind of situations to repeat again in the future. Again, please accept our apologies. Warm regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great location close to beach and restaurants

Posted Jul 2, 2017
I want to Thank Michelle For welcoming our stay grateful
Comment from Hotel Management
Jul 4, 2017 by General Manager, Hotel Management
Dear Jackie, Thank you very much for your visit and your kind words for the team. We are delighted to know that you truly enjoyed your stay and the team made it even better for you! Warm regards, O'neiell Espinal
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore Md

Great Hotel On Collins near Everyrhing!

Posted Jun 28, 2017
The rooms are spacies and clean. I was excited about the space we had in our rooms. The staff was very friendly and help with any needs my wife and I had. This was a 10 out of 10 for me and I will book this hotel again on my next visit to Miami.
Comment from Hotel Management
Jul 4, 2017 by General Manager, Hotel Management
Dear Charles, Thank you very much for taking the time to write about your recent stay with us! Your kind words for the hotel and the team, is of great satisfaction for all us. Just to know that you had an splendid time enjoying everything the hotel and the city has to offer. That is the best way to enjoy a weekend getaway! We will be delighted to welcome you back anytime your travels bring you back to Miami Beach, in the meantime receive our warmest regards and enjoy a wonderful 4th of July! O'neiell Espinal
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Wonderful staff!

Posted Jun 10, 2017
Pros: The cleanliness and comfort. The front staff was awesome and helped direct our day trips and dining. They always greeted us when we were in the lobby.
We had such a great stay. The rooms were so comfortable and the staff was awesome. They knew where to go and what to eat. We were a block from the beach and walking distance of great food and fun. I would stay there again!!
Comment from Hotel Management
Jun 15, 2017 by Oneiell Espinal, Hotel Management
Dear Guest, Thank you very much for recent visit and kind words for the team. We truly appreciate your comments and make us very happy that you enjoyed everything our hotel and the city has to offer. Hopefully your travels will bring you back to Miami Beach as we will be delighted to welcome you back. With our warmest regards, O'neiell Espinal
3 out of 5
by A verified traveler from NJ

It does not live up to expectations

Posted May 2, 2017
Let me start by saying the hotel staff were amazing! Very friendly! The lobby is beautiful. Our first night we did not have AC in the room. They fixed it the next day while we were out and reimbursed us a day of resort fees. The remote in the room wouldn't turn the tv on or off so at night we had to get up to shut the tv off. The last 2 days they ran out of clean bath towels bc they didn't get their shipment. That was just weird for a hotel to run out of towels. Also the pool looks nothing like the pictures on the website and it should be known that the restaurant and bar are not open due to renovations. I would give them a try again once the restaurants open because the staff was lovely and the location was great.
Comment from Hotel Management
May 17, 2017 by O'neiell Espinal, Hotel Management
Dear Jenny, Thank you very much for your comments and kind words for the team. We are working diligently in resolving the issues you experienced as we look to offer our guest the best possible stay. Hopefully we will have our bar and restaurant ready for your next visit and will be a pleasure to invite you for dinner and drinks on the house! Thank you again and receive our warmest regards. O'neiell Espinal
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff, comfortable.

Posted Apr 25, 2017
Wish they would have a mini refrigerator in the rooms. Everything else was awesome.
Comment from Hotel Management
May 17, 2017 by O'neiell Espinal, Hotel Management
Dear Guest, Thank you for your visit and kind words. Hopefully your travels will bring you back to Miami Beach and we will have the opportunity to host you again. With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveler from Newfoundland, Canada

Good stay

Posted Apr 23, 2017
Location and price was a key reason as to why we booked The Stiles. Literally 3 mins from the beach, surrounded by multiple stores and restaurants, and everything including shopping was in walking distance. The rooms were a bit dated, there wasn't much room in the washroom around the sink area and the shower tiling was older. Also our room didn't have a view or a fridge (I'm sure we could have paid extra for both). Overall, staff was friendly... would recommend to others.
Comment from Hotel Management
Apr 25, 2017 by O'neiell Espinal, Hotel Management
Hello Amanda, Thank you for your visit and your time to write about your stay with us! We love to know that you enjoyed your time. We are currently working in making things even better regarding rooms and other things. Should your travels bring you again to Miami beach, we would be delighted to welcome you back! With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Cool hotel, close to beach.

Posted Apr 21, 2017 on Orbitz
Went for a girls vacation - was a great hotel - clean room, staff was excellent - would highly recommend! Price was right!
Comment from Hotel Management
Apr 25, 2017 by O'neiell Espinal, Hotel Management
Hello Jennifer, Thank you very much for your visit and your comments about your stay with us! We are delighted that you had a great time with us. If ever again in Miami Beach, will be a pleasure welcome you again! With our warmest regards! O'neiell Espinal