Ratings based on 391 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Key West
location-locationPosted Oct 5, 2015
Pros: comfortable beds clean nice staff
Cons: Distance to room - Just kidding!
Location: Miracle Mile and Theatres
Efficient ,comfortable friendly with a very good resturant and great sushi and sake special.
for Familiesby Laura from Willowbrook
Posted Aug 27, 2015 on Hotels
The room they gave us was very inconvenient. It was 5 long corridors to the elevators. Also they had a overnight parking fee of $29 but that was never told to us when we checked in but added to our bill.But the staff was very friendly , I just thought a few people at the front desk did not know there job well.
for Familiesby A verified traveler
No value.Posted Aug 23, 2015 on Hotels
Food was terrible. Room was very average.
for Familiesby zoraya from Ct
Great hotelPosted Aug 22, 2015 on Hotels
The colonade was very pretty, the staff was very helpful and the room was clean and comfortable. The only downfall was the bathroom door made a very loud sound when you closed it which woke my teenagers up early. Not such a bad thing
for Everyoneby A verified traveler
Posted Aug 15, 2015
Sehr schönes und sauberes Hotel in Coral Gables. Zimmer groß und hell.Sehr netter Empfang.
for Familiesby Barbara
Posted Aug 8, 2015 on Hotels
for Familiesby Lynn from Toccoa Ga
Great experience on short noticePosted Aug 6, 2015 on Hotels
This was a last minute booking for two rooms and for this reason we had an amazing rate.I appreciated it because this was a short notice visit as my sister is in a hospital close by in critical condition.The Colonnade is an amazing place and right in the heart of the Gables, proximal to everything, including the airport.All of your staff is friendly and accomodating. This atmosphere was helpful in a very sad and stressful time.
for Familiesby Sheina from caracas
muy buenoPosted Aug 3, 2015 on Hotels
for Couplesby Donna from Port St. Lucie, Fl
Very beautiful!Posted Jul 28, 2015 on Hotels
It was our first time staying at the Westin Colannade. The staff was very friendly and upgraded our room immediately. When we got to the room, we were surprised that our private balcony was huge enough to fit 4 lounge chairs and 2 tables. The view was breath taking. The beds were very comfortable.On the down side, I would have liked to see a more reasonable restaurant in the hotel as almost everything was over priced including the on- demand which was 16.99! Also, I would have liked a small frige in the room as the ice machine was broken. The beauty of the hotel was worth over looking these small inconveniences. I would definitely stay there again.
for Getaway With Friendsby NICOLE from Parkland, FL
Hidden fees and very loud.. DO NOT EXPECT TO SLEEPPosted Jul 28, 2015 on Hotels
Hidden fees and Loud Loud Loud... Hotels dot com totes no hidden fees but when we got there we had to pay 24.00 per day for overnight parking... Ridiculous, now I'm fine with paying for parking if I am informed before hand but there was no information when I booked, no information on the website and nothing in my e-mail.. I would have stayed elsewhere, for example on the beach for the difference in cost. I was attempting to treat my best friend to some bridal shopping on miracle mile, a weekend get away without the kids a little shopping and getting some rest without toddlers crawling all over you... we traded that in for people screwing so loudly in the room next to us and loud banging noises and music till 3am... The hotel staff made no effort to look into the noise that persisted until 3am the next morning. I made 2 phone calls only to be told there was nothing they could do. I spoke with the front desk at checkout and they offered points towards another stay (which haven't been received as of yet) I've stayed at some many star wood properties but this was just disappointing... stay away.