Ratings based on 165 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from trinidad
GOOD LOCATIONPosted Oct 26, 2015
Cons: the front desk service in organizing the shuttle to the airport. plain cereals not sweet more options for non wheat diets
Location: dolphin mall, international mall, flagler street has a ross, walmart, dollar tree. lots of eating places 10mins away
Hotel location is good. Central to shopping malls and lots of great stores on Flagler Street. The night before we checked out the hotel we booked the shuttle at the front desk to the airport. We were told to be down 10 minutes prior to the departure time of 7am. We did came down at 6.50am and the front desk staff said they will call the shuttle driver. we left the suitcases at the front desk and went to get coffee literally 30 steps from reception. We realized that it was after 7am and no shuttle driver. Upon checking with the front desk staff we were told that we missed the 7am shuttle and the next schedule time is 7.30am. I was so upset. then i realized the shuttle driver were packing the mini mart with stuff and didn't actually leave for the airport. i missed the schedule time because i wasn't standing with my luggage and there was no one else to go to the airport at that time so the shuttle didn't leave the hotel. At 7.30am there was still no one else except us to go to the airport so instead of taking me at 7.10am they decided i had to wait for the next schedule time and stand teh chance of me almost missing my flight. This I find unacceptable. i am grateful the service is free but come on a better decision should be made. Also if i booked the shuttle the night before and i came down 10minutes early this should mean something.
for Everyoneby A verified traveler from Atlanta
Nice hotel with good breakfastPosted Sep 8, 2015
Pros: Good thing to be mentioned is the breakfast, it has egg and meat cake, which is better then many hotels with simiar price range.
This hotel is as good as the other Towneplace Suites by Marriott, clean rooms, useful compact kitchen and comfortable bed.
for Familiesby A verified traveler
Posted Aug 24, 2015 on Hotels
Room was nice and clean and ac was cold.Comfortable bed and nice kitchen area.Breakfast served nutritional foods like oatmeal,cereal,turkey sausage and fried crack pepper eggs along with toast,bagels and muffins.Liked the free WIFI it was easy to access.Pool was a little small,I didn't use it or the exercise room.
for Couplesby iris
Posted Jul 28, 2015 on Hotels
for Couplesby A verified traveler
Posted Jul 28, 2015 on Hotels
for Familiesby PALIE from Guadeloupe
Excellent hotelPosted Jul 22, 2015 on Hotels
EXcellent hotel. Accueil chaleureux, personnel disponible. Chambre confortable ; coin cuisine très pratique. Emplacement proche des commerces.
for Everyoneby A verified traveler from Suriname
Please get back to Marriott standards !Posted Jul 20, 2015
Pros: The location and the layout of rooms.
Cons: The management of maintenance and staff friendliness. Also breakfast with eggs from a carton is not a healthy option. I would prefer fresh fried eggs.
Location: Great location. Walking distance to CVS, Winn Dixie and the area is very safe. but that is Doral in general !
I know this hotel for many many years and it used to be excellent Marriott standards. The locations is excellent. the concept is excellent. Room layout is excellent. Somehow, maintenance is lacking. The last times I stayed in were disappointing. The staff is not as friendly and welcoming as before. The rooms have numerous issues. Hood not working causing alarm to go off. Reported, but not fixed at all during stay. The Suction fan of the bathroom sounds like an aircraft. The remote of a TV was missing. Had to call in to get one. The table lamp was missing. I called to get one. I was told the previous became defective, but was not replaced. The room in the opposite building are cleaned by 5 to 6 pm when guests come back from the day !
for Familiesby Anderson
Posted Jul 16, 2015 on Hotels
for Business Travelersby Patrick from Egg harbor twp. New Jersey
DisappointedPosted Jul 8, 2015 on Hotels
The hotel service was not what I thought it would be. Our room attention didn't speak English there was never enough towels in the bathroom there were roaches in the kitchen overall our stay was not pleasant. When I did bring it to the front desk agent on duty I was told she will put in the book for her manager to see WOW!!!!
for Familiesby Jose Alexander
Posted Jun 29, 2015 on Hotels