Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from miami

Posted Aug 15, 2016
Very clean . Staff is amazing, Great for families! Great place to stay in Doral area. Has pool slide. I would recommend this hotel if you like golf or want to stay in the Doral area
Comment from Hotel Management
Aug 17, 2016 by Cristina Santiago, Hotel Management
Dear aida a on, Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. We look forward to welcoming you to Trump National Doral again! Sincerely, Cristina Santiago Guest Services Manager
4 out of 5
by A verified traveler

Hotel nice money milking place

Posted Jul 31, 2016
Pros: The rooms are dead gorgeous, best in Miami. not cheap but best in Miami. luxury atmosphere
Cons: Spa access to gym, resturant in the Spa, cooling pools water in summer, extending bar hours in the pool,
Location: Location in Dolral, best golf resort, close to miami airport.
I stayed in the larges suit in the Spa . recently renovated gorgeous beautiful large suit, in my opinion best in Miami. however, in the spa, unlike years ago, the gym was rented to external company and it is a LOOOONG walk in the sauna weather to the other side of the resort to train in the average gym, also, no restraint! even for breakfast! you have to go to the other side of the hotel! there is only very limited, no place to eat continental free near registration. delivery of anything is 20$ + taxes... even for ice. parking 24$ per day. the restaurant in the main building is average, service is VERY long and annoying. They offer buggy service, but it is never there, wait about 10 minutes, and we got stuck once with dead batteries,,, Nice pools and watersides for kids, but the water are so hot that it is unpleasant to go inside.. would expect them to cool a bit the water. also, strange hours... from 11:00am to 6pm. most people come 5pm with kids, even at 8pm pool was fool, but no drinks towels or food... strange.
Comment from Hotel Management
Aug 17, 2016 by Cristina Santiago, Hotel Management
Thank you for your comments concerning your recent stay at Trump National Doral. We take your remarks seriously and apologize for the inconvenience you experienced while staying on property. Please know that your comments have been forwarded to our management team to ensure that this situation does not occur again.
5 out of 5
by A verified traveler from Dublin Ohio

SPA SUITES incredible

Posted Jul 27, 2016
Not only was place great but staff went overboard
Comment from Hotel Management
Aug 17, 2016 by Cristina Santiago, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. Very nice to hear that you enjoyed the Spa Suites. We look forward to welcoming you to Trump National Doral again! Sincerely, Cristina Santiago Guest Services Manager
5 out of 5
by A verified traveler

Nice hotel close to Miami downtown

Posted Jul 21, 2016
The hotel staff was wonderful. This hotel will not disappoint. Will be coming back again.
Comment from Hotel Management
Aug 17, 2016 by Cristina Santiago, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. We look forward to welcoming you to Trump National Doral again! Sincerely, Cristina Santiago Guest Services Manager
5 out of 5
by A verified traveler from Houston, TX

Nice facilities.

Posted Jul 17, 2016
Pros: Staff was friendly and helpful
The facilities, paricularly the pool and walking areas, were great and enjoyable. We got to see and photograph iguanas near a pond.
Comment from Hotel Management
Aug 17, 2016 by Cristina Santiago, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. We look forward to welcoming you to Trump National Doral again! Sincerely, Cristina Santiago Guest Services Manager
1 out of 5
by A verified traveler from Bermuda

Beyond terrible - never again.

Posted Jun 27, 2016
In short, for a lovely looking hotel, my family's much needed 5 night vacation was absolutely ruined by constant stresses and hassles I have never encountered before in a hotel. Everything was hard work and I found management lacking in any understanding or care for the fact that they had ruined my vacation. I was reduced to tears EVERY DAY of this experience due to absolute incompetence and lack of communication - ridiculous! I feel as though my time, energy, positivity and money has been drained and stolen from me. I was given a bottle of bubbly as an apology on the second night - however, I did not want champagne, I wanted a relaxing, easy quality time with my husband and two young children. That is what I paid $1000's of dollars in flights, hotels, car hire, etc. for. Unhappy doesn't cover it. I left stressed, exhausted and feeling negative - I need a holiday after this terrible experience! I would never set foot in this hotel again and I highly recommend you choose somewhere else, I have never left a negative review of anywhere before - I would hate for any other family to experience the ridiculousness we have just encountered.
Comment from Hotel Management
Aug 17, 2016 by Cristina Santiago, Hotel Management
We are grateful that you took the time to share your recent experience at Trump National Doral. We are very sorry to see that your recent stay did not meet your expectations or our own. We recognize that there were shortcomings and that is unacceptable to us.Please know that your comments have been forwarded to our management team.
5 out of 5
by A verified traveler

Era un sogno giocare a golf li' ma e' rimasto tale

Posted May 18, 2016 on Hotels
I green fee e il noleggio dell'atrezzatura fuori dalla mia portata, comunque abbiamo respirato un'aria piena di facinoe di opulenza alla "Trump" Pero' la vicinanza all'aeroporto provoca un rumore fastidioso continuo
Comment from Hotel Management
Thank you for taking the time to share your experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. We look forward to welcoming you to Trump National Doral again! Sincerely, Cristina Santiago Guest Services Manager
2 out of 5
by Jennifer from New Jersey

Bad deal

Posted May 8, 2016 on Hotels
It's way too expensive. The room I stayed had cobwebs in it. I paid $36 a day for parking and $20 a day for hotel fee. I think you can get a better deal than this somewhere else.
Comment from Hotel Management
We are grateful that you took the time to share your recent experience at Trump National Doral. We are very sorry to see that your recent stay did not meet your expectations or our own. We recognize that there were shortcomings and that is unacceptable to us. Your loyalty and satisfaction are essential as we strive to become the luxury resort of your choice. Cristina Santiago Guest Services Manager
4 out of 5
by A verified traveler from Boston, MA

Golf and Spa = Good

Posted Apr 25, 2016
Pros: The room was great.
Cons: Don't make me feel guilty for not valeting my car. Be consistent with brands and times.
Location: It's Miami - anything you could possibly want is within a short drive!
My wife and I stayed there to celebrate her birthday. The staff was very nice, the room was beautiful, the bed and sheets were exactly what we hoped for. Be prepared for little quirks that border on annoying, for instance: I don't like to valet my car. I want to come and go as I please without having to ask for my car every time. There is a self-park option at The Trump, but it's 1/4 mile down the road and the valet staff and front desk personnel made me feel like a second class citizen for wanting to park my car. And for parking my own car with a 1/4 mile walk to/from that lot it's still $24 per day? BLT Prime bar doesn't have my favorite brand of vodka, despite the fact that the bar downstairs and the cart girls on the golf courses do have it? Huh? Bar was open until 2am one night, but the next night the bartenders decided the bar wasn't busy enough so they closed at 12:15am (every seat was full at the time). Nothing terrible, but if I'm paying for a 5-star experience, these things shouldn't happen. The golf courses are very hard - bring extra balls and a sense of humor. The spa is world-class. The resort is directly under the main flight path for planes landing at Miami International. Every 1.5 minutes a large, loud plane flies very low overhead, all day long. We still had a great time, but next time we're in Miami we will probably stay out on Miami Beach where we will have a view of the ocean and direct access to sand between our toes..
Comment from Hotel Management
May 30, 2016 by Cristina Santiago, Hotel Management
Dear J, Thank you for your comments concerning your recent stay at Trump National Doral. We take your remarks seriously and apologize for the inconvenience you experienced. Please know that your comments have been forwarded to our management team. On the other hand, we're happy to hear that you were impressed with our Spa. We thank you again for sharing your comments with us and hope to have the opportunity to welcome you back in the future. Cristina Santiago Guest Services Manager
5 out of 5
by A verified traveler from Sarasota

Great hotel near airport.

Posted Apr 18, 2016 on Orbitz
Always wanted to stay, so finally had a chance after dropping family off at airport. Like no other hotel I have ever stayed at. Service was secound to none. It's a golf resort, and a great place to stay and my next chance to stay, it's thier. This is not a budget hotel, so if your looking for no frills and a bed pass. If your looking for a great upscale place, this is it. My wife loved it also, she loved the service.
Comment from Hotel Management
May 31, 2016 by Cristina Santiago, Hotel Management
Dear Paul, Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. We look forward to welcoming you to Trump National Doral again! Sincerely, Cristina Santiago Guest Services Manager