Ratings based on 752 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Chic and luxurious

Posted Aug 28, 2015
Our stay was so wonderful. The staff was very accommodating and friendly. The room is quite beautiful and our balcony was excellent. I was worried that the balcony would be wet due to the monsoon that passed through but it wasn't. We were able to sit outside, enjoy a cigar, and take in the beauty that is downtown Miami.
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando

Great escape from south beach

Posted Aug 26, 2015
Pros: Location, quality, price paid, amenities
Cons: Nic restaurant on premises would be nice
Location: Eat and shop
This hotel has a great location and is an alternative to staying on south beach. The pool is amazing and probably the largest I've ever seen. It's literally the size of a football field!! The only downside to this hotel is it doesn't have a quality restaurant on the premises but there are many nice restaurants within walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Posted Aug 24, 2015
Wonderful stay!! Very professional staff. Room service breakfast was the best one I ever ate Definitely I'll come back
3 out of 5
by A verified traveler from miami, fl

Nice hotel terrible valet parking

Posted Aug 19, 2015
They stay was great. Room was clean and nice. However the valet parking was a mess during my time there. They don't give you a choice for self-parking, you must use the valet. Well they charge around $40 a day (with taxes). Sometimes i waited for my car more than 45 min. They give you a ticket with a phone number to text so you can get your car ready and the number did not work. I understand that the valet is a third party company however the valet is a part of my experience staying at the viceroy. I asked for refund and after several calls no body from the hotel has given me an answer. Overall i think is poor customer service. I will not stay in that hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of brickell. ........

Posted Aug 18, 2015
Awesome experience. Just the security deposit was not what expedia promised. It was way more. That was the only thing i didn't like.
5 out of 5
Recommended
for Everyone
by A verified traveler

I loved everything about this hotel

Posted Aug 17, 2015
The only thing that I didn't like here was the valet fee of 36$ and also that the taxes were not included in the room rate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excelente hotel y su ubicación inmejorable

Posted Aug 17, 2015
Súper recomendada el área de piscina y la discoteca 50!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mansfield, La

nice hotel

Posted Aug 13, 2015
I would definitely recommend this hotel to friends and family members. Service and hotel staff were excellent. Very clean and is in walking distance to many stores and restaurants. Great place!
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great place no pics

Posted Aug 13, 2015
Great hotel with great facilities. Pool is amazing with fantastic views of Miami and surrounding water ways. Interesting they would not let me take pictures with my DSLR. Security said only point and shoot or cell camera. Silly.
5 out of 5
Recommended
for Everyone
by A verified traveler

highly recommend

Posted Aug 12, 2015
Beautiful hotel. Friendly helpful staff. Will be booking again in a few months.