Posted Jul 8, 2016
Although i boomed the hotel, my reservation ended up being for one of the residences. Although i got a bigger room, residences do not include the usual services you would expect from a hotel. No minibar , bath rope , not even a bottle of water. To top this experience, i was charged twice for the room which had already been paid via expedia. As of today, i havent been reimbursed. I keep calling everyday and they keep telling me thay are going to fix it but nothing has been resolved yet.