Exterior

Reviews of YVE Hotel Miami

3.5 out of 5
YVE Hotel Miami
146 Biscayne Blvd, Miami, FL

Reviews

7.0

Good

Rating 10 - Excellent. 594 out of 1819 reviews" "
Rating 8 - Good. 394 out of 1819 reviews" "
Rating 6 - Okay. 342 out of 1819 reviews" "
Rating 4 - Poor. 256 out of 1819 reviews" "
Rating 2 - Terrible. 233 out of 1819 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

GUSTAVO, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from and to airport, convenient, very clean, confortable.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 23, 2024
Beverley, it's great to hear that you found the YVE Hotel Miami Downtown's location to be advantageous, its cleanliness up to mark, and its accommodations cozy. We aim to provide a convenient experience for all our guests and your recognization of this is much appreciated. Looking forward to your next stay with us.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight and ride in had us arriving two hours early and they were kind enough to let us check in early. Very friendly and clean place!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 22, 2024
Steven, thank you for sharing this great feedback with us about your stay at YVE Hotel Miami Downtown. We're delighted to hear that our team members were able to accommodate your early arrival and that you found our hotel to be clean. We're looking forward to welcoming you back in the future.

4/10 Poor

Justin

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 23, 2024
Justin, it's disappointing to hear that your recent stay didn't meet expectations. We would appreciate a chance to make things right. If you have details about your experience that you wish to share, we would be grateful to understand where improvements can be made. We're committed to enhancing our guest experiences and your feedback will be valuable. Thank you.

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 22, 2024
Lisa, we are delighted to hear you enjoyed your stay at the YVE Hotel Miami Downtown. It brings us joy to ensure our guests have a pleasant experience. We look forward to welcoming you back in the future.

6/10 Okay

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevators were the smallest I’ve ever seen. Waited 25 mins for the elevator that never showed. Ended up having walk down 4 flights of stairs when checking out.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 21, 2024
Joel, we regret to hear about your experience regarding the elevators. Your patience was genuinely appreciated and we regret the inconvenience it caused during your stay. We are taking note of your feedback to ensure smoother, efficient operations for our guests moving forward. We hope we can welcome you back in the future to provide a more streamlined experience.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 21, 2024
Peter, thank you for choosing YVE Hotel Miami Downtown and sharing your rating with us. We're delighted to hear that your stay was an enjoyable one and we look forward to welcoming you back in the future.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Rooms are nice and clean but our window was very small not allowing you to take in the incredible views Otherwise great place
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 19, 2024
Thomas, we're thrilled to hear you enjoyed your stay at YVE Hotel Miami Downtown, particularly our prime location and pristine accommodations. We appreciate your feedback regarding the windows and understand the importance of capturing those incredible Miami views. We're continually looking for ways to elevate our guests' experience and your insight is valuable. We can't wait to welcome you back on your next trip.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
room was not clean. bed sheets were stained and dirty-totally unhygienic no shower gel housekeeping did not attend staff could not discuss complaint as this needed to be referred to manager-4 days later I am still waiting on call totally dissatisfied!!!!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 20, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide an exceptional experience to all our guests, and we are sorry that we fell short of your expectations. Your comments have been shared with the relevant departments, and we will do our best to address them promptly. Please feel free to contact us directly if you would like to discuss your stay in further detail. We appreciate your patronage and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and wonderful hospitality, extra special thanks to Julie at front desk for exceptional customer service at front desk and speedy front desk check in. Will definitely stay at Yves again.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 19, 2024
Victor, thank you for sharing your positive experience. We're thrilled to hear that you found our team members, especially Julie, to be so accommodating. Their dedication to superior customer service is part of what makes the YVE Hotel Miami Downtown special. We eagerly look forward to your next stay.

8/10 Good

Kiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy environment that was perfect for what I needed.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Kiana, it's wonderful to hear that YVE Hotel Miami Downtown provided a comfortable setting that suited your needs. We value your kind feedback and look forward to your return.

6/10 Okay

Amber

Traveled with family
Disliked: Cleanliness, staff & service
The room tiny! Bathroom is tiny!! Not really clean. The staff is rude
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Amber, your feedback is important to us. We regret to hear that you found the room size and cleanliness not to your expectations. Here at YVE Hotel Miami Downtown, we strive to ensure every guest finds their stay pleasant and memorable. It's also unfortunate to hear about the lack of courtesy you experienced, as our team members are commended for their professionalism and friendliness. We have taken note of your comments and they will be used to review and improve our services moving forward. Thank you for sharing your experience. We hope to have the opportunity to serve you better in the future.

10/10 Excellent

Keli, Jacksonville

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff, good location, definitely coming back.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Keli, it's wonderful to hear that you appreciated our exceptional team and convenient location at the YVE Hotel Miami Downtown. It's particularly pleasing that you're already planning to visit us again. We're eager to welcome you back to provide you with another great stay.

10/10 Excellent

Tayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, in such a convenient location. We had a nice clean and large room, which was extremely comfortable.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
Tayla, we're delighted to hear about your enjoyable stay at YVE Hotel Miami Downtown. It's fantastic to know you appreciated the well-maintained and spacious room, finding it to add to your comfort during your visit. We agree, our location is indeed a great advantage. Thank you for choosing us and we look forward to welcoming you back in the future.

2/10 Terrible

Jane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You are basically paying for the location. This hotel was terrible. Elevators took forever, my bathroom smelled terribly. It appeared as there was mold in the bathtub. Definitely would not recommend. I would say you get what you pay but I paid a decent amount of money to stay in a 1 star hotel.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Jane, we're disheartened to learn about your recent experience. Your disappointment with the condition of your bathroom and the wait time for the elevators is noted. We continuously strive to improve our customer experiences and concerns like yours provide valuable insight. Should you choose to stay with us in the future, we aim to provide you with a much better experience.

8/10 Good

DIONETA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was nice, you can tell it was just renovated as it had the imperfections of a rush job but the attempt was appreciated . The downside/worst part is it has 16 floors plus PH and only 2 tiny elevators that hold less than 6. The 2nd one was broke so the process took 30 to 45 minutes per trip.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Dioneta, thank you for sharing your thoughts about your stay at YVE Hotel Miami Downtown. We're pleased that you noticed and appreciated our recent renovations. We do apologize for any inconvenience the wait time for the elevators might have caused. Please be assured we're always striving to improve service and we value your feedback as it provides us the opportunity to better our guest experience moving forward. We hope you return for another visit soon.

6/10 Okay

Sandy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is outdated
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Sandy, acknowledging your feedback about the aesthetics of the property, we appreciate your viewpoint. Our establishment strives to blend a certain vintage charm with modern conveniences, and we're sorry if it wasn't to your liking. Your thoughts are crucial for us to continually evolve. Please do consider us again in the future, as we would love to provide a refreshed experience.

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good part about this hotel is it's location. Everything else is absolutely horrible. I was lied to multiple times by more than three people
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
David, we appreciate your feedback and regret to hear that your experience with us didn't meet your expectations. Our hotel is highly focused on integrity, and it's unfortunate that you perceived any miscommunication during your stay. We continually strive to provide top-notch service to our guests and any deviation from this is not the standard we aspire to. Rest assured, we'll look into your concerns. We hope to get another opportunity to better serve you in the future.

8/10 Good

Bobbie, Detroit

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Bobbie, we're glad to see you had a favorable stay at the YVE Hotel Miami Downtown. We appreciate your positive rating on Expedia and hope to have the pleasure of welcoming you back soon.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 16, 2024
Patrick, we're thrilled to hear your stay at YVE Hotel Miami Downtown was excellent! Our team looks forward to welcoming you back the next time you're in Miami.

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Shuttle to the port of Miami.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Brittany, it's great to hear you benefited from the speedy check-in process at YVE Hotel Miami Downtown. We're also thrilled our convenient shuttle service to the port of Miami enhanced your stay. We appreciate you sharing your delightful experience and can't wait to welcome you back on your next trip to Miami.

4/10 Poor

Julio

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because we were cruising out of the port of Miami. On our departure day, the elevators were taking so long I had to walk up and down 9 flights of stairs with all of our luggage. The rooms were not very clean. The restrooms were so small I could rest my head on the sink while using the toilet!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Julio, it's unfortunate to read about your recent experience. Delays with our elevators can certainly be an inconvenience, especially when getting ready for an exciting day at the port. Similarly, dissatisfaction with room cleanliness and space can detract from the comfort of your stay. We aim to offer better service in these areas and appreciate your feedback, as it's vital to our improvement. We hope to have the opportunity to enhance your perception in the future.

6/10 Okay

Deoraj

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Thank you for sharing, Deoraj.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

6/10 Okay

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service
Close to arena, piers for cruises, and Bayfront Marketplace. Good for a quick stay at a reasonable price. Check in slow. Early check-in not available if booked through a 3rd party website. Difficult spot for access to valet parking. No refrigerators in the rooms and ice machines only available on 3 upper floors. Only 2 elevators that are old and slower. Walls are very thin and you can hear the other guests and they can get loud during arena events. Old AC units are loud. Rooms are clean but small. The decor is modern. Bar/lounge available. Free Wi-Fi. Well suited to younger adults. 24 hour CVS right across the street has cold beverages. Nice view of the Bayfront from upper rooms streetside. Friendly staff.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Kevin, we appreciate your balanced feedback regarding your stay. It's disheartening to understand that certain aspects such as check-in and navigation to valet parking posed challenges initially. Also, your observations about the room amenities have been noted. On the brighter side, we're glad that you acknowledged our strategic location and clean, contemporary rooms. Our team members' friendliness and the bar, along with the complimentary Wi-Fi, also seemed to have added value to your experience. Thank you for choosing our hotel, and we look forward to bettering our services for your future visits.

2/10 Terrible

Kimberley

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute mess, poorly managed, unclean and poor maintenance. Avoid!!!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 13, 2024
We're disappointed to hear you were dissatisfied with your recent stay, Kimberley.Guest service is paramount to us at Yve Hotel Miami. If you wish to discuss the challenges during your stay, please feel free to contact us directly and we would love to have a second chance in resolving your issue and regaining your trust with us at Yve.We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 Good

Lorrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a perfect location for cruisers! Lots to do and port is a five min ride.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 11, 2024
Lorrie, we're delighted that you enjoyed the convenient location of YVE Hotel Miami Downtown. Whether it's the nearby port or the plethora of activities to indulge in, our hotel indeed offers a great base for exploring Miami. We hope to welcome you back for your next cruise adventure!

10/10 Excellent

MAYKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 12, 2024
Mayka, thank you for choosing the YVE Hotel Miami Downtown and for your high rating. We're thrilled to know you enjoyed your stay and look forward to welcoming you back soon. Safe travels.

2/10 Terrible

Deborah

Traveled with family
Disliked: Amenities, property conditions & facilities
Was not able to check in til 4p without a 50.00 charge. At 4p no rooms available. Did not get a room until after 5p. Waited from 9:30am when arriving from airport til 5:20 p
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 10, 2024
Deborah, we regret to hear about the inconvenience with your check-in timing. Although our check-in process allows for efficient room preparation, we understand your frustration regarding any waiting period. We're hopeful for another opportunity to offer you a smoother experience in the future.

2/10 Terrible

daikesha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
After checking in and heading to our room we were stereotyped by (cleaning) staff asking us what was we doing there what was our room number and security was called on us when we said stated we just got off the elevator about to head to our room. Staff than followed us to see what room we was going too.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 13, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide an exceptional experience to all our guests, and we are sorry that we fell short of your expectations. Your comments have been shared with the relevant departments, and we will do our best to address them promptly. Please feel free to contact us directly if you would like to discuss your stay in further detail. We appreciate your patronage and hope to have the opportunity to serve you better in the future.

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The guest room was small; the bathroom was unbelievably tiny. Would not recommend this hotel. But the staff were extremely friendly and professional.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 10, 2024
Alicia, it's pleasing to hear that our team members left a positive impression with their friendliness and professionalism. We understand that the room's size didn't meet your expectations. This feedback will certainly be constructive as we continually strive to improve. Despite your concerns, we hope you consider staying with us in the future to experience any improvements made.

6/10 Okay

Tetiana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was a small room with a very small window, the view from the window was on the wall of the building nearby, like a courtyard, there was no refrigerator. We came to the concert of the Madonna, it was the only thing that calmed down the night in this hotel. Good location, very friendly front desk and valet parking guys
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 10, 2024
Tetiana, we appreciate your candid feedback. It sounds like the room provided didn't quite meet your expectations, and we’ll certainly consider your helpful comments regarding the in-room amenities. We're glad that our prime location and courteous team members at the front desk and valet parking added a positive note to your stay. Looking forward to an opportunity to provide a more satisfying experience during your next visit.

6/10 Okay

Richard, West Palm Beach

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms need updating. Rooms have broken shower faucet, dirty walls and bathroom. Great location and everything is nearby.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Richard, it's regrettable to hear about the challenges you faced in the room. We genuinely strive to provide rooms that are comfortable and well-maintained and it's regrettable to know we missed the mark this time. It's pleasing, nonetheless, that the convenience of our location contributed positively to your trip. We acknowledge your feedback, which guides us in making improvements. We hope we can provide a more satisfactory experience on your next visit.

2/10 Terrible

Ricky, New Windsor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was vomit on the curtains, the shower water handle was broken and the phone did not work. What was worse was when we reported it to the front desk they said take a picture of the problems and email it to us. They didn't even bother to send maintenance to the room to investigate and correct the problems I would rather stay at a motel 6 than the Yve. It is a dump!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 11, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide an exceptional experience to all our guests, and we are sorry that we fell short of your expectations. Your comments have been shared with the relevant departments, and we will do our best to address them promptly. Please feel free to contact us directly if you would like to discuss your stay in further detail. We appreciate your patronage and hope to have the opportunity to serve you better in the future.

6/10 Okay

Matthew, Hollywood

Traveled with partner
Liked: Staff & service, amenities
The hotel is in the best location for any concert or game at the arena, but it is pretty tired and in need of a renovation. Our bed headboard was worn out and peeling and there were fake eyelashes that had been worn stuck to the nightstand. Location is what sold us.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Matthew, it's great to hear that you appreciated our strategic location next to the arena. We do apologize for any inconvenience you experienced concerning certain aspects of your room, and we assure you that it's not the usual standard. Thanks for choosing our hotel for its location, and we hope that we will be given a chance to offer you an improved experience in the future.

10/10 Excellent

Annette

Liked: Amenities
Friendly staff…close to the cruise terminal.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 7, 2024
Annette, thank you for highlighting the strategic location of YVE Hotel Miami Downtown and our warm team members. We're glad you had an enjoyable stay and look forward to welcome you back when your travels bring you to Miami. Safe travels until then!

10/10 Excellent

JUDITH, Kew Gardens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel right near the Miami cruise port.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 5, 2024
Judith, it's wonderful to hear that you found the YVE Hotel Miami Downtown to be a charming establishment in proximity to the Miami cruise port. We appreciate your kind words and certainly look forward to welcoming you back again in the future.

6/10 Okay

Yadira

Business traveler
Friendly staff
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 4, 2024
Yadira, we're glad to hear that you appreciated the friendliness of our team members at YVE Hotel Miami Downtown. We always strive to provide warm and welcoming service. We appreciate your feedback and look forward to serving you in the future.

8/10 Good

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great aside from the elevators.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 4, 2024
Paul, we're thrilled to hear that your stay at YVE Hotel Miami Downtown was overall enjoyable. We do take note of your advice about the elevators and assure you we are continually working to improve our guest experience. Looking forward to welcoming you again soon.

4/10 Poor

Sheena

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price paid, they could have done better
Stayed 6 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Sheena, we're sorry to hear that your expectations weren't fully met during your stay. We always strive to give guests the best value possible and appreciate your feedback. Our team will certainly consider this in efforts to improve. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

2/10 Terrible

Rodney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell in the room, dirty towels and the elevator is not sufficient for the building wait time when it’s not busy is nothing less than 5mins
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 3, 2024
Rodney, we regret to hear that your experience did not live up to your expectations. It's disappointing to hear about the issues you faced concerning room cleanliness and elevator efficiency. Please trust we hold cleanliness and prompt service with utmost importance. We appreciate the feedback and will incorporate your comments into our approach to better serve our future guests.

2/10 Terrible

Delaney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Thank you for the feedback, Delaney.It's unfortunate we couldn't provide you with a perfect experience. We hold ourselves to a higher standard so please let our team know what we can do to share a more positive experience with you soon. We'd like to discuss your experience further.We hope you give us another opportunity to demonstrate the high-caliber service we're accustomed to sharing with you.

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Rebecca, even with no specific feedback, we appreciate you taking the time to rate your stay. We aim to provide an exceptional experience, and it seems we might not have hit the mark for you. If you have any suggestions or comments, we would gladly welcome them. We hope you'll give us another chance to improve upon your next stay experience.

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Sebastian, it seems you had a visit that did not entirely meet your expectations. We value your feedback and your perspective would greatly assist us in making improvements where necessary. Thank you for choosing us for your stay. Please consider giving us another chance in the future to better serve you. Safe travels.

10/10 Excellent

Kristi

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 20, 2024
Thank you for the amazing rating, Kristi!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at YVE Hotel Miami Downtown soon!Thanks again for leaving your feedback!

8/10 Good

Carolyn, Fargo

Liked: Cleanliness, staff & service, property conditions & facilities
Well located to stay prior ro embarking on a cruise. The staff was exceptionally friendly and helpful.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Carolyn, it's wonderful to read that our prime location at YVE Hotel Miami Downtown was convenient for your cruise preparations. Your kind words about our cheerful and helpful team members are truly appreciated. We aim to prioritize our guest experience and this input underscores our efforts. Thank you for choosing us, we are excited to host you again in the future.

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 18, 2024
Andrew, thank you for your perfect rating of YVE Hotel Miami Downtown. Our team is thrilled that you had a great experience with us. We truly appreciate your feedback and we hope to welcome you back soon!

10/10 Excellent

Awilda

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 18, 2024
Awilda, thank you for your perfect score on Expedia! We’re thrilled to know your stay at YVE Hotel Miami Downtown met your expectations. We look forward to welcoming you back again on your next visit.

6/10 Okay

Enda, Raleigh

Traveled with family
Liked: Cleanliness, staff & service
I checked in at 3 but the room wasn’t ready and was told to come back in 30 mins. I tried to check in again at 5.30 but again the room wasn’t ready. A pretty unacceptable check in process.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 29, 2024
Enda, we're genuinely sorry to hear about the delays you experienced during your check-in process. We understand that this is a fundamental part of your stay and it's unfortunate that you encountered such inconveniences. We want to assure you that this is not indicative of our usual processes and we'll address this issue to prevent future occurrences. We do hope you'll give us another opportunity to provide a smoother start to your visit.

10/10 Excellent

Binh, Mukilteo

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 18, 2024
Binh, it's marvelous to hear you enjoyed your stay at YVE Hotel Miami Downtown. It's our privilege to have met your expectations and we hope to again exceed them in your future visits. Thank you for your stellar rating.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is across the street from Biscayne market which is a cool place to grab a bite and drink
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 28, 2024
Carlos, we appreciate your feedback. It's fantastic to hear you enjoyed our location and proximity to Biscayne market. We believe YVE Hotel Miami Downtown's great location adds to our guests' overall experience. Looking forward to your return in the near future.