Ratings based on 501 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Sydney AUS

Great location close to everything you need

Posted Jul 15, 2016
Great hotel but the value proposition needs to be increased overall to substantiate the cost.At this stage it's high cost to medium value.
Comment from Hotel Management
Jul 20, 2016 by Cory F, Hotel Management
Hi Jeff, Thank you for taking the time to write this review and for your stay with us! I apologize you felt the price you paid was not relative to our product and service provided. We will take this observation to heart and do everything we can to improve. Wishing you safe and pleasant travels...
5 out of 5
by Robert

Posted Jul 11, 2016 on Hotels
Comment from Hotel Management
Jul 19, 2016 by Cory, Hotel Management
Hi Robert, Thanks so much for the 5 stars and your stay with us! Looking forward to welcoming you back again soon.
5 out of 5
by A verified traveler

Posted Jun 22, 2016 on Hotels
The hotel was great. I noticed at the pool there were 4 ladies there with an outside bottle of liquor. They were drinking and playing loud music from their phones. The behavior was horrible especially with there being a kid (2 years old) in the pool. They should have been asked to keep it down and the liquor should not have been allowed in the pool. My room was nice but my bathroom didn't have a towel rack and there were no wash cloths in the room. The restaurant is GREAT! Make sure to get the grilled chicken with coconut rice; it's to die for........ The breakfast Omelets are also great!
Comment from Hotel Management
Jul 19, 2016 by Cory, Hotel Management
Hello, Thank you so much for your 5 star review! I am so glad you had a wonderful stay with us despite a few noisy others. I have reviewed this information with our security department and have taken the necessary measures to ensure we are monitoring the pool area more closely. Thank you again for staying with us, we hope to welcome you back again soon!
4 out of 5
by Michelle

Posted Jun 18, 2016 on Hotels
Comment from Hotel Management
by Cory, Hotel Management
Thanks for the 4 stars! Glad we made a memorable impact on your visit! Wishing you safe and pleasant travels!
4 out of 5
by A verified traveler from miami fl

Birthday weekend

Posted Jun 16, 2016 on Orbitz
Hotel was very clean. Room was comfortable and spacious. We were in the pool lanai room. Hotel is in a great location!
Comment from Hotel Management
Jun 20, 2016 by Cory F, Hotel Management
Thank you so much for writing this review. We greatly appreciate your comments regarding our spacious, comfortable rooms and clean hotel. We hope to welcome you back on a future stay!
5 out of 5
by THOMAS from Virginia

Great hotel!

Posted Jun 6, 2016 on Hotels
We had a great stay at this hotel. We were in a rooftop terrace room with a private jacuzzi that was especially nice. The hotel staff were helpful and promptly responded to requests. They had a happy hour for hotel guests that was also great. We spent most of our time at the beach so we did not use many other amenities but the hotel was conveniently located for shopping and other great activities in the area. Our package included the free breakfast at the Front Porch as well which was also nice (although the restaurant did not make it clear initially that gratuity was not included). Overall we had a nice stay here and would certainly stay again.
Comment from Hotel Management
Jun 21, 2016 by Cory, Hotel Management
Hello THOMAS, I am so glad you enjoyed yourself during your stay with us. It was our pleasure to serve you and meet you at our managers reception. We look forward to welcoming you back again soon. All the best, The Z Ocean Team
5 out of 5
by Wilma from Coral Springs, Florida

Beautiful hotel in a great location

Posted Jun 4, 2016 on Hotels
Beautiful hotel in a great location. Excellent service
Comment from Hotel Management
Jun 21, 2016 by Cory, Hotel Management
Hi Wilma! Thank you so much for your endorsement of our property! We hope you visit us again soon.
4 out of 5
by A verified traveler

Posted May 18, 2016 on Hotels
Comment from Hotel Management
Jun 20, 2016 by Cory, Hotel Management
Hello! Thank you for your rating of our hotel! Wishing you safe and pleasant travels!
4 out of 5
by A verified traveler

Great place between Miami Beach & South Beach

Posted May 18, 2016 on Hotels
Great location. Great room. Very nice staff.
Comment from Hotel Management
Jun 20, 2016 by Cory, Hotel Management
Hello, Thank you so much for taking the time to comment on our great location, rooms and staff. We look forward to the opportunity to serve you again in the future.
3 out of 5
by A verified traveler

Not worth the price and unprofessional

Posted Apr 28, 2016 on Hotels
Hotel is not directly on the ocean and is way overpriced considering what you get. Front desk checkin was very unfriendly and rude.
Comment from Hotel Management
Jun 21, 2016 by Cory, Hotel Management
Hello, I am so sorry you did not enjoy your accommodations with us and did not have a more pleasant arrival experience. Please note we do not advertise that we are directly on the ocean and apologize if there was any miscommunication. I wish you more pleasant travels for the future. Warm Regards, Cory F, Director of Guest Services