Florencia, we regret to hear about the untidiness you encountered during your stay. We understand the importance of maintaining top levels of cleanliness throughout our property. Concerning the issue with our hot tubs, your candid feedback is invaluable as it helps us identify areas that require our attention. It's only fair to mention we are currently conducting upgrades and renovations for an enhanced guest experience in the future. Trust that your next visit would be more reflective of our commitment to excellence.

Katie, we're pleased to know you enjoyed the personal jacuzzi on your balcony at the Z Ocean Hotel South Beach. We regret any inconvenience experienced in arranging for the refilling of the jacuzzi, your dissatisfaction is received with genuine concern, as it's essential for us to ensure all guests receive timely and efficient assistance. Our team members are addressing this for future improvements. Other than that, we're delighted that your stay was otherwise satisfactory. We hope to welcome you back soon with everything running smoothly.

Robert, we're delighted to hear how useful our team members were in resolving your booking issues at Z Ocean Hotel South Beach. Your positive feedback about their politeness is truly appreciated. We hope to welcome you back soon to see our ongoing suite upgrades.

Derek, it's great to hear your positive remarks about our prime location, amazing food and vibe at Z Ocean Hotel South Beach. We're glad the added perks, such as a glass of champagne, bike rentals, and beach chairs contributed to your overall experience.We take note of your concerns regarding certain aspects of the suite's maintenance and have taken steps to address these issues. Our suites are currently in the process of being meticulously updated with fresh finishes and details to continue to deliver excellent experiences. We also acknowledge your feedback about the housekeeping schedule and will seek better ways of communicating it to our guests and ensuring privacy when needed.We hope to have the opportunity to welcome you back to witness the transformed Z Ocean Hotel South Beach experience. Thank you for sharing your valuable feedback.

Susan, it's heartening to know you were content with your stay at Z Ocean Hotel South Beach. We appreciate your observation about updating certain aspects of our hotel. Indeed, we're undertaking renovations to enhance our suites. We trust your next visit will allow you to enjoy these improvements, ensuring an even more delightful stay. Thank you for your affirming feedback.

Rajinder, we appreciate your thoughts on your stay with us. We want to clarify that each room is provided with two complimentary breakfast vouchers, and any additional expenses are for taxes only. We believe our restaurant delivers good value for money considering the quality of the food we offer.We're sorry to hear about your experience with the gym. We assure you we're doing our best to maintain all our amenities in good working condition.Your feedback on property refurbishment comes at the right time as we have an ongoing suite renovation and upgrade. We hope that on your next visit you'll enjoy these improvements and have a more fulfilling stay with us. We're looking forward to welcoming you back.

Jaime, thank you for sharing your feedback. It's heartening to know that you appreciated our convenient location. However, it seems your experience didn't meet your expectations due to the current condition of our property and interactions with some team members. We want to assure you that we are in the process of making significant upgrades to all our suites. This will enhance the overall comfort and ambiance of our property. We also place a high priority on hospitality, and any shortcomings in that area you experienced are truly regrettable. Your feedback is invaluable as it helps us to improve. We hope for another opportunity to provide you with the service you deserve in future.

Toma, it's delightful to hear that your stay at Z Ocean Hotel South Beach was enjoyable. Our team members are thrilled to receive your compliments about the service. We're glad that you appreciated the cleanliness of our rooms, the ample light from our windows, and the spacious space for personal items. Knowing you made great use of the balcony for dining and relaxing certainly pleases us. Thank you for choosing our hotel and we look forward to welcoming you back in the future.

Pradeep, it's regrettable to hear about your experience and immediate departure. We're in the process of enhancing our suites, as you saw, which aims to address issues like the ones you encountered. We appreciate your patience and understanding throughout this process. We hope you'll consider giving us another chance once improvements have been made.

Olga, it's great to hear that you and your son chose Z Ocean Hotel South Beach for your stay. We're glad that our team members were able to promptly assist with the room situation to ensure a comfortable stay. We are indeed enhancing our guestrooms to offer even better experiences. We appreciate your understanding and look forward to welcoming you back in the future.

Olga, we appreciate your balanced feedback. It's displeasing to hear about the noise issues experienced with your initial room assignment, although we're glad in the end you found a quieter place. We apologize for the delay in housekeeping services; this isn't representative of our usual standards. On the other hand, we're pleased Ms. Serge could be of assistance and that you benefited from our outdoor pool, prime locale, and complimentary beach amenities. We're currently in the process of upgrading our suites to further enhance guest experiences. Hoping to have the opportunity to impress you more on your next visit.

Thank you for taking the time to leave this wonderful rating, Shiwani! We hope to see you again soon at Z Ocean Hotel South Beach so we can share yet another amazing experience!

Damonn, thank you for your rating of Z Ocean Hotel South Beach. We look forward to welcoming you back to experience the updated ambience.

Kevin, it's delightful to hear that you found Z Ocean Hotel South Beach to be appealing and appreciated our clean rooms. We take notice of your feedback regarding the elevator situation during your stay and the interactions with our team members. Rest assured, we're consistently looking for ways to enhance our guest experience. We're also currently upgrading our suites for an even more comfortable stay. We look forward to welcoming you back for an even better experience.

Livia, we're delighted to read about your successful visit to Z Ocean Hotel South Beach. It's great to hear our responsive team was instrumental in resolving your cellular complications and facilitating your Everglades trip. Please note, we're currently engaged in a suite revamp process aimed to bring even more comfort to our guests. Your endorsement is truly appreciated and we eagerly anticipate your return visit.

Nicholas, thank you for spending some time writing your review. We're glad to know you found our place overall enjoyable. Regarding your noted concerns, we're continuously striving to give you the best value for your stay. Kindly note we're currently in the process of upgrading our suites to further enhance guest experiences. Parking and resort fees are structured to provide utmost convenience and exclusive services to our esteemed guests like yourself. Looking forward to having you back at the Z Ocean Hotel South Beach soon.

Thank you for the fantastic rating, AnnMarie!We strive to make all of our guests feel welcome and relaxed during their time at Z Ocean Hotel South Beach! We can't wait to see you again soon.

Thank you for sharing your positive experience at Z Ocean Hotel South Beach. We're thrilled you appreciated the hotel's prime location and found our team members helpful and friendly. We always strive to surpass guest expectations and it's gratifying to know this was the case during your stay. We hope to welcome you back in the future to share in the continued improvements to our suites.

Sade, it's wonderful to hear that Serge provided you an outstanding experience at Z Ocean Hotel South Beach. We take pride in the dedication and professionalism of our team members. We're also in the process of enhancing our suites to make your future stay even more remarkable. We look forward to your return.

John, thank you for your high rating! It's good to hear you've noted the continuous improvements we strive to make at Z Ocean Hotel South Beach. Hoping to see you again soon to showcase our upgraded suites.

Caitlin, we appreciate your sincere feedback. It's disheartening to learn you encountered issues with your dining experience. Your remarks about the food and the server's attentiveness have been taken seriously. We always aim to deliver a top-tier meal - it seems we missed the mark this time. Also, we want you to know that we're making changes and upgrades to enhance our guest experience. We do hope you'll consider giving us another chance to provide you with the high level of satisfaction that we strive to deliver.

Deborah, thank you for your feedback. Your perspective carries great value and we're happy you chose to stay with us. While your stay was indeed average, we want to inform you that upgrades are in progress to enhance our suite experience. We're hopeful your future stays will reflect these improvements.

Thank you for the wonderful rating, Bridget!It's fantastic you enjoyed your time at Z Ocean Hotel South Beach so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

Marshall, it's a delight that you enjoyed Z Ocean Hotel South Beach's fabulous location and our friendly team members. We appreciate your feedback on your recent visit. With ongoing renovations and enhancements to our suites, we're excited about improving the guest experience. Regarding the elevator, we understand the inconvenience it could pose and our team has been alerted. Hope to welcome you back soon to experience our updated accommodations.

Amanda, thank you for sharing your delightful experience at Z Ocean Hotel South Beach. We're thrilled to hear that our amazing team members, ideal location and the poolside ambiance added to your enjoyment. Your endorsement of a perfect score is greatly appreciated. We look forward to welcoming you back in the near future.

Janeanne, thank you for sharing your experience at Z Ocean Hotel South Beach. We are delighted to hear that you appreciated our spacious accommodations and hospitable colleagues. We are also thrilled to inform you about the ongoing enhancements to our suites aimed at making your future stays even better. Your support is much appreciated.

Dorjeda, we regret to hear about your experience with our team members, as we strive to provide warm and respectful service at all times. Please know we're investing in substantial improvements to our property to enhance guest experience, and addressing any concerns raised. We appreciate your feedback and hope to have the opportunity for a more positive interaction in your future visits.

Danjela, we are truly disheartened to hear about your recent experience. It's always a top priority to ensure our guests are treated with utmost respect and courtesy. We understand your concerns about the parking price and care for your vehicle, and we appreciate you bringing this to our attention. We're currently enhancing our suites; we hope in future visits you will consider noticing the progression. Your feedback will be instrumental in allowing us to improve.

Steve, recognizing your compliments towards Z Ocean Hotel South Beach is delightful. We're glad to hear our location suited you brilliantly, and that you appreciated the spaciousness of our suites and bathrooms. It's also pleasant to know our team members left a positive, memorable impression on you. We eagerly await your return visit. Thank you for taking the time to share your experience.

We appreciate you sharing your concerns with us, Nicole.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

Thank you for this excellent rating, Raul!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Z Ocean Hotel South Beach! We'd love to host you again someday for yet another unforgettable visit.

Holly, it's great to hear you had an enjoyable stay at Z Ocean Hotel South Beach. We appreciate your understanding as we continue to enhance our suites to further improve guest experiences. We look forward to welcoming you back once our updates are complete.

Andrea, we sincerely regret your recent experience and apologize for any inconvenience it may have caused. We note your concern about the cleanliness, the state of the jacuzzi, and the readiness of the room. We want to let you know that we are in the process of significant improvements, which we believe will greatly enhance our guest experience. We would be grateful for another opportunity to provide you with a better stay in the future.

Lilly, it's encouraging to hear that you appreciated the beach access and our tempting breakfast at Z Ocean Hotel South Beach. We appreciate your suggestions about the pool and gym facilities. As you might be aware, we're in the process of implementing significant improvements to our suites; rest assured that valuable guest feedback like yours is a key part of our ongoing efforts for enhancement. We hope to have another chance to exceed your expectations in the future.

Ellen, thank you for taking the time to share your feedback. It's encouraging to hear that our team members provided great service. We're in the process of significant updates to the suites for even greater comfort and convenience. As for the television in your suite, we appreciate your understanding and assure you that we are addressing any issues with our ongoing improvements. We hope for the opportunity to welcome you back to experience these enhancements firsthand.

Kofi, it's delightful to hear your stay at Z Ocean Hotel South Beach was both comfortable and enjoyable. We hope you'll come back soon to experience our newly renovated suites. Your positive feedback means a lot to us. See you soon!

Brian, it's wonderful to hear that you found Z Ocean Hotel South Beach to your liking. We're actively improving our suites to provide guests with a stellar experience, making sure that every revisit is a thrill. We appreciate your positive feedback and look forward to welcoming you back in the future.

Andrea, thank you for taking the time to share your experience at Z Ocean Hotel South Beach. We're pleased to hear you had a good stay and appreciated the service offered by our team members. Your feedback about our rooms is also noted. We value your commentary and hope to welcome you back soon on your next visit.

Rachael, it's wonderful to hear that your stay at Z Ocean Hotel South Beach met your expectations. We're excited about the ongoing improvements to our suites and appreciate your understanding. We hope to serve you again in the future.

John, thank you for your positive rating of Z Ocean Hotel South Beach. Your satisfaction is important to us, and we are thrilled that you noticed the ongoing enhancements to our suites. We are eager to have you experience these updates in the future. Thank you for choosing Z Ocean Hotel South Beach for your stay.

Mariette, it sounds like Z Ocean Hotel South Beach's location was a perfect fit for your exploration of art Deco hotels and local shops. We're thrilled that you enjoyed your lunch at the nearby restaurant and found our concierge to be resourceful. We strive to provide seamless experiences, like arranging for transportation. We are indeed upgrading our suites for an enhanced stay. Be sure to experience the upgrades on your next visit. Thank you for sharing your experience with us.

Ronald, we appreciate your succinct yet positive review of Z Ocean Hotel South Beach. It's great to hear that your stay was satisfactory. Indeed, we're enhancing our suites to elevate the guest experience further. We're keen to welcome you back soon to enjoy our newly upgraded accommodations.

Sharita, thank you for your excellent rating. It's wonderful to hear that your stay at Z Ocean Hotel South Beach met your expectations. We're excited about our current suite upgrades and appreciate your patience during this time. Looking forward to welcoming you back in the near future to experience our enhanced suites.

Christopher, we're saddened to learn about your recent experience. Nonetheless, we are determined to provide the top-notch stay you deserve and we're looking forward to an opportunity to welcome you back and demonstrate improvements made.

Thanks for the outstanding rating, Rachel!We're delighted your time at Z Ocean Hotel South Beach was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Trenae, we appreciate your feedback and we're happy to hear that you stayed with us at Z Ocean Hotel South Beach. We understand the lighting and towel situation wasn't ideal, and we're already taking steps to improve these aspects. That includes comprehensive enhancements to all our suites. We look forward to your next stay when we can showcase these improvements to you.

We appreciate the feedback, Alana.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

Sarah, while there isn't specific feedback for us to address, it's regrettable to learn your stay didn't meet expectations. We're currently making improvements to enhance guest experience. Any inconvenience you may have experienced during this process is unfortunate. We hope you'll consider giving us another opportunity to provide the exceptional service we’re known for.

Tuba, it's regrettable to learn about your experience regarding breakfast during your stay. We understand that deviations from arranged inclusions can be upsetting. We assure you that we are committed to addressing the issue with the cafe to ensure seamless guest services. Additionally, we would like to mention that we are upgrading our suites in order to provide you and our other guests with even better experiences. During your next visit, we hope to meet and exceed your expectations.

Thank you for the 4/5 rating, Brian!We are excited to see that you had an enjoyable experience at Z Ocean Hotel South Beach. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!