Ratings based on 1,599 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Port of Spain, Trinidad

Great value for short stay!

Posted Aug 19, 2017
Pros: Location
Cons: Smell of cigarette smoke in rooms overlooking the outside smoking area.
Location: Lots of meal options. Major malls are close by.
This hotel is very close to major amenities. There are at least 5 food options on the same compound, including Wendy's. The room had a king sized bed as well as a pull out sofa. Coffee, tea and drinking water is available 24 hours.
Comment from Hotel Management
Aug 21, 2017 by yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight Stay

Posted Aug 18, 2017
Pros: location, staff, clean
Check-in was quick and easy, room was nice, spacious, clean. Just one night stay but would return. They have a strict package policy which i learnt of late (i figured all Best West's had the same policy) which caused a bit of inconvenience. Breakfast was great, waffles with topping and whipcream/ chocolate syrup, with BW engarved in the waffle :), yogurts, juices, fruit. egges, sausages, bagels, bread, etc. Very nice comfortable stay. Friendly team, warm and accommodating team as if they were happy to see us :). Front Office Manage Yenely was great.
Comment from Hotel Management
Aug 21, 2017 by yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn NY

Comfortable and pleasant

Posted Aug 13, 2017
Pros: Location .. Not far from the city . A nice pool and a nice breakfast with good choices .
Cons: fit the bathtub with holding bars for weaker occupants
Location: Pleasant surroundings with some restaurants if you do not want to drive .
The hotel is well located with restaurants close by . They have a nice pool and free breakfast is a plus ..Staff is professional and friendly . Very quiet at night ..
Comment from Hotel Management
Aug 14, 2017 by Yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
4 out of 5
by Chuck from Clearwater

Miami trip

Posted Jul 22, 2017 on Hotels
We had a very large room that accommadated four people with ease
Comment from Hotel Management
Jul 24, 2017
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
4 out of 5
by A verified traveler

Comfortable and economical

Posted Jul 21, 2017 on Hotels
Good location for shopping and their shuttle system helps a lot. Breakfast gives you a great start for the day
Comment from Hotel Management
Jul 24, 2017
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
5 out of 5
by FELIX

Excy

Posted Jul 20, 2017 on Hotels
Wonderful
Comment from Hotel Management
Jul 22, 2017
Dear Guest, Thank you for choosing Best Western Plus Doral for your recent stay in Miami. Your feedback and comments are very important to us and we thank you for sharing them. Best regards, Yeleynis De La Barca Front Desk Manager
4 out of 5
by Omar

Great Customer Service

Posted Jul 14, 2017 on Hotels
Very friendly staff. Was helpful when I lost my room keys. Will recommend to any one!!!
Comment from Hotel Management
Jul 17, 2017
Dear guest, Thank you for choosing Best Western Plus Doral. Your feedback is very important to us. We look forward to welcome you back soon! Best regards, Yeleynis De La Barca Front Desk Manager
4 out of 5
by A verified traveler

Posted Jul 14, 2017 on Hotels
Comment from Hotel Management
Jul 22, 2017
Dear Guest, Thank you for choosing Best Western Plus Doral for your recent stay in Miami. Your feedback and comments are very important to us and we thank you for sharing them. Best regards, Yeleynis De La Barca Front Desk Manager
4 out of 5
by Gabriela

Posted Jul 13, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017
Dear guest, Thank you for choosing Best Western Plus Doral. Your feedback is very important to us. We look forward to welcome you back soon! Best regards, Yeleynis De La Barca Front Desk Manager
5 out of 5
by A verified traveler

Posted Jul 12, 2017 on Hotels
Everything was great except the shuttle driver couldn't speak English. Thanks a lot
Comment from Hotel Management
Jul 17, 2017
Dear guest, Thank you for choosing Best Western Plus Doral. Your feedback is very important to us. We look forward to welcome you back soon! Best regards, Yeleynis De La Barca Front Desk Manager