Ratings based on 1,647 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from maimi florida

Close to airport and close to docking for cruise l

Posted Dec 10, 2017
Comfortable rooms that were clean and the staff was wonderful and went over and beyond to make one feel welcome
Comment from Hotel Management
Dec 11, 2017 by General Manager, Hotel Management
Dear Michelle, thank you for sharing your wonderful review of the Courtyard Miami Airport. We are pleased to read our location was ideal for your needs and that you enjoyed your spotless room and our courteous service. We look forward to having you as our guest again in the near future. Best Regards, Julissa Kepner, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for one night before getting on the ship.

Posted Dec 10, 2017
Pros: Good place to stay before getting on the ship.
Cons: Wait staff at restaurant was really slow.
Staff was great. Found us an early check in even though we came in at 12 pm.
Comment from Hotel Management
Dec 10, 2017 by General Manager, Hotel Management
Dear Guest, thank you for choosing the Courtyard Miami Airport and for your wonderful feedback. We are glad you loved our terrific location as well as our hotel and facilities. We appreciate you taking the time to let us know how we are doing. Thank you again for being our guest, and we hope to see you again on your next trip to Miami. Best Regards, Julissa Kepner, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Posted Dec 4, 2017
Great facilities, love it! The pool is excellent. Close to the airport and very convenient. I would stay here whenever I'm in Miami.
Comment from Hotel Management
Dec 4, 2017 by General Manager, Hotel Management
Dear Brian, thank you for sharing your wonderful review of the Courtyard Miami Airport. We are pleased to read our location was ideal for your needs and that you enjoyed our modern amenities. We cannot wait to host you again in the future. Best Regards, Julissa Kepner, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Mtn. Home, AR

Comfort and Service.

Posted Nov 28, 2017
We booked this pre-cruise and wanted something close to the airport with shuttle service to and from the airport and cruise port. Courtyard filled the bill. Nice room, comfy beds and relatively quite considering the airport is next door. Hotel staff was courteous and helpful.
Comment from Hotel Management
Nov 29, 2017 by General Manager, Hotel Management
Dear Guest, thank you for choosing the Courtyard Miami Airport for a pre-cruise stay. We are delighted to read our facilities and services were perfect for your needs and that you loved all the aspects of our hotel. Thanks again for being our guest, and we look forward to your next visit. Best Regards, Julissa Kepner, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Grand Cayman

It was nice. Close to shopping centres.

Posted Nov 19, 2017
The staff were very helpful and friendly, my room was a bit small and the bed felt a little lumpy (past its use by date). Other than that it was ok for the price.
Comment from Hotel Management
Nov 20, 2017 by General Manager, Hotel Management
Dear Kris, thank you for staying with us. It’s a pleasure knowing you loved the friendliness of our associates and the affordable rates. Please note, we have various room size available which may better meet your needs on your future visit. We hope to see you again soon. Best Regards, Julissa Kepner, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

4 day training in the Hotel

Posted Nov 14, 2017
Very nice stay, handled very nicely for the training. Caroline at the front desk was great!
Comment from Hotel Management
Nov 15, 2017 by General Manager, Hotel Management
Dear Guest, thank you for staying at Courtyard Miami Airport and for your compliments! Our associates are committed to delivering excellent service and friendly hospitality, and we are delighted they provided that to you beyond your expectations! I will share your compliments with Caroline. We look forward to having you as our guest again whenever your travels bring you back to the Miami area. Best Regards, Julissa Kepner, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

It was nice hotel

Posted Oct 29, 2017
Pros: Cleanliness
Cons: More information from staff about there services
Location: Nice Spanish restaurants in a area
Did not know there were shuttle services as staff did not disclose this information. Could have save me time when i wanted to explore Miami
Comment from Hotel Management
Oct 30, 2017 by General Manager , Hotel Management
Dear Chelle, thanks for choosing Courtyard Miami Airport for your stay. We are glad to know you were impressed with your clean room and had an enjoyable time while here. With that said, I regret the inconvenience you had and have shared your concern with my Front Desk team to ensure we clearly communicate all our service and facilities to all our guests. We hope this will not deter you from choosing us again the next time you are in this area. Best Regards, Julissa Kepner, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

good hotel

Posted Oct 29, 2017
Pros: everything
Cons: nothing
Location: n/a
My experience was good.Was checked in by Sam she was very very nice and very very helpeful and very friendly.
Comment from Hotel Management
Oct 30, 2017 by General Manager , Hotel Management
Dear Annie, thanks for making Courtyard Miami Airport a part of your travel plans. Our staff is committed to providing excellent service, so Sam will be happy to know her efforts helped make your stay a great one. It was a pleasure serving you, and we look forward to welcoming you back soon. Best Regards, Julissa Kepner, General Manager
3 out of 5
by A verified traveler from Iowa

Over rated

Posted Oct 28, 2017
Conveniently close to airport. Bed was comfy. Had to pay $20 to park our rental car for one night even though we already paid for a room. The female gate guard took an extra $20 from us. We didnt realize the parking fee came off our credit card already but she must have known. We put our parking receipt in the meter and she deleted it and took our money anyway. ( this is the reason for low staff rating) We didnt have time to argue since we needed to get to the airport. The "continental breakfast" was over rated and over priced at$15 per person. I have never been to a hotel in all my years of traveling that charged for the "extras" that most hotels do not. Never go to a miami marriott again.
Comment from Hotel Management
Oct 31, 2017 by Front Office Manager, Hotel Management
Dear J, thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerley, Mia Pierre Front Office Manager
2 out of 5
Recommended
for Everyone
by A verified traveler

Got food poisoning on this stay

Posted Oct 21, 2017
Pros: Staff and location as well as the qi po t shuttle
Cons: Water should be available in the room and clients should not have to ask
I stayed at the Marriott both on my visit into and out of Miami. I was there last Sunday and then Thursday evening until checkout on Friday, I had wings and salad in the restaurant and by midnight I had diarrhea ...3 episodes until am. Next morning still not recognizing my symptoms I had the smart breakfast. Shortly after I was nauseous and dizzy
Comment from Hotel Management
Oct 23, 2017 by General Manager, Hotel Management
Dear AJ, thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, Julissa Kepner General Manager