Ratings based on 580 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenience

Posted Nov 6, 2017
Conveniently located to one of Miami's biggest shopping malls. Proximity to the airport is eceptional. My biggest take home was the gratitude giving upon a late request for additional time to check out. Five Stars 😊
Comment from Hotel Management
Nov 8, 2017 by M.Pineda Front desk Supervisor., Hotel Management
Thank you for the awesome feedback, we really appreciate it. We hope to see you again, always a pleasure.
3 out of 5
Recommended
for Everyone
by A verified traveler from grenada

Convenient location perfect for shopping

Posted Oct 29, 2017
Not bad overall. Good location for shopping Not much more to add. Basic rooms at a high price Obviously get by on location
Comment from Hotel Management
Oct 30, 2017 by M.Pineda FD Supervisor , Hotel Management
Thank you for the feedback, we hope you return to our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from trinidad and tobago

Nice hotel within walking distance to Dolphin Mall

Posted Oct 22, 2017
I was looking for a nice, clean hotel close to dolphin mall and not too far from the airport and this hotel delivered. There’s no buffet breakfast or room service, but you don’t need it because you’re so close to the mall. The breakfast options were good though and you can order and pick up from the in-hotel cafe, if you want to. loved the fact that they had a continuous supply of chilled lemon/key lime water in the lobby, for those days when you’ve been walking through the mall all day.
Comment from Hotel Management
Oct 25, 2017 by M.Pineda Front Desk Supervisor, Hotel Management
Thank you for sharing your experience at the Courtyard Miami at Dolphin Mall. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Miami at Dolphin Mall and we hope you choose to stay with us again whenever your travel needs bring you back to Miami. M.Pineda Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Close to Dolphin Mall

Posted Oct 14, 2017
Pros: Proximity to mall.
Cons: Air conditioner took a long time to cool down.
Location: Dolphin Mall
At the end of a long day of shopping your hotel is just a few yards away from the mall.
Comment from Hotel Management
Oct 25, 2017 by M.Pineda Front Desk Supervisor, Hotel Management
Thank you for sharing your experience at the Courtyard Miami at Dolphin Mall. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Miami at Dolphin Mall and we hope you choose to stay with us again whenever your travel needs bring you back to Miami. Thank you for sharing your experience at the Courtyard Miami at Dolphin Mall. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Miami at Dolphin Mall and we hope you choose to stay with us again whenever your travel needs bring you back to Miami. M.Pineda Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, il

Last minute reservation needed

Posted Oct 11, 2017
Due to issues with the Sheraton Miami Airport hotel closing and not notifying me or Expedia before I arrived at MIA and waiting outside to get picked up, we had to find a hotel in a panic and last minute. We booked this hotel and found the room to be comfy, clean, and the hotel staff to be welcoming. They gave us bottles of water which was nice as we didn't expect it. The next morning we had breakfast at their Bistro and I have to say the food was delicious. They offered to help us call a cab or Uber and it was an overall pleasant experience after a not so pleasant arrival at MIA due to the Sheraton. Their beds are so comfortable and the bathrooms are very clean. Thank you for your hospitality. Oh and they are in walking distance to the Dolphin Mall, which was nice to go a grab dinner after arriving there. I would definitely recommend this hotel.
Comment from Hotel Management
Oct 25, 2017 by M PIneda, Hotel Management
Thank you for sharing your experience at the Courtyard Miami at Dolphin Mall. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Miami at Dolphin Mall and we hope you choose to stay with us again whenever your travel needs bring you back to Miami. Thank you for sharing your experience at the Courtyard Miami at Dolphin Mall. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Miami at Dolphin Mall and we hope you choose to stay with us again whenever your travel needs bring you back to Miami. M.Pineda Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Aruba

Nice Hotel, Walking distance Dolphin Mall

Posted Oct 8, 2017
Nice Hotel at walking distance from Dolphin Mall.
Comment from Hotel Management
Oct 12, 2017 by M.Pineda Front Desk Supervisor, Hotel Management
Thank you for the great response! We hope to see you again soon, Have an awesome day!
3 out of 5
by A verified traveler from FL

Good location, Uncomfortable bed

Posted Oct 7, 2017 on Orbitz
The location is convenient for travelers and the mall next door is a bonus for eating or shopping. But at the end of the day, the bed was not very comfortable and for the price I paid ($315) I expected it to be more luxury oriented.
Comment from Hotel Management
Oct 12, 2017 by M.Pineda FD Supervisor, Hotel Management
Thank you for the great response! We hope to see you again soon, Have an awesome day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Great location

Posted Oct 6, 2017
Close to airport malls restaurants movies. Great location next to Dolphin Mall.
Comment from Hotel Management
Oct 12, 2017 by M.PINEDA FD SUPERVISOR, Hotel Management
Thank you for the great response! We hope to see you again soon, Have an awesome day!
4 out of 5
by A verified traveler

Posted Oct 1, 2017 on Hotels
Comment from Hotel Management
Oct 12, 2017 by R Gonzalez, Hotel Management
Thank you for the great response! We hope to see you again soon, Have an awesome day! -M.PINEDA FD SUPERVISOR
5 out of 5
by Joel

Posted Oct 1, 2017 on Hotels
Comment from Hotel Management
Oct 12, 2017 by R Gonzalez, Hotel Management
Thank you for the great response! We hope to see you again soon, Have an awesome day!