Ratings based on 1,003 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

We pay the parking $15 ADITIONAL.

Posted Sep 19, 2017
Pros: NOTHING
Cons: ALL
Location: N/A
VERY BAD. NO BREAKFEST INCLUDE ,PAY PARKING, THE ATENTION NO GOOD.THEY TAKE ESTRA $50 FOR EACH ROOM AND RETORN AFTER, ES UN HOTEL TRAMPOSO.
Comment from Hotel Management
Sep 21, 2017 by pks, Hotel Management
Dear Anonymous, we ceratinly do have Breakfast inclusive packages available, but do not provide free breakfast as a standard. Yes we do charge an incidental deposit so that you may charge to you room while staying with us. Any unused portion will be refunded upon check out. All concerns outlined in your response are clearly available on the website of your booking source.
1 out of 5
by A verified traveler from miami

No power

Posted Sep 14, 2017
No power hurricane effects Irma unable to stay under those conditions hotel didn't advise till I arrived I reconfirmed day prior to arrival
Comment from Hotel Management
Sep 18, 2017 by pks, Hotel Management
Dear laurie, not sure where the miscommunication stems from but regret that you were inconvenienced.Thank You for posting this feedback as it can be used to communicate with future guests of our capabilities during an loss of power event. PS: Note to future Guests, the hotel safety features include a BackUp Generator that provides power for Life Safety Systems. This includes, Emergency alarms, Light in the Corridors, Elevator service, Public area lighting as well as Operating system support. While it is limited, all worked well during the Hurricane IRMA event and the hotel was able to provide shelter to many.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Posted Sep 13, 2017
Pros: Close to the airport plus some good restaurants within walking distance.
Location: Great Cuban restaurant across the street also we noticed a movie theater close by.
We were on a cruise out of Miami had to come back a day early due to Hurricane Irma could not change our flight or rebook any flights so we were lucky enough to find a hotel that was reasonable and close to the airport.
Comment from Hotel Management
Sep 13, 2017 by pks, Hotel Management
Dear Mike, Thank You very much for sharing your review.Happy that we could accommodate you for your unplanned stop over. Yes it is one of our advantages that our guests have the flexibility to venture outside the hotel and explore a bit of Miami.
5 out of 5
Recommended
for Everyone
by A verified traveler from Forestville, MD

Nice hotel close to the airport and cruise ships.

Posted Sep 4, 2017
Pros: Its convenient location.
Cons: N/A
Location: I wasn't there long enough to view things nearby.
The room and service was good. It rained, but was not dramatic. Celebrated one of my friends birthday which was supported by the staff in the restaurant which made the celebration memorable. Great time was had by all.
Comment from Hotel Management
Sep 4, 2017 by pks, Hotel Management
Dear Sandy, Happy to read that you enjoyed your stay with us. Belated Birthday wishes for your friend. I am proud of my Business partners to recognize her Birthday. Wishing you enjoyable travels.
2 out of 5
by A verified traveler from london

Totally brilliant position to airport

Posted Sep 2, 2017
As soon as you walk in I knew that using Expedia had been a mistake,always drive and always look for a hotel that does not charge for car park,now I could have made a mistake but was sure when booked the implication was that you don't pay the $15. a night car park fee,but the first words spoken to me was that if you book this hotel through Expedia is that you do have to pay it,didn't get my stay off to a good start,so anyone reading just be aware that when booking this hotel through expedia on top is $15. a night,booked two other hotels through hotel .com and did not get charged for parking my car,would like to say that within seconds of arriving had made my mind up never to go back to this hotel but had booked this with breakfast included will say if you do and can afford it pay the extra the breakfast is the best I have ever had in the good old USA and a lovely lady called Gloria,single handedly change my view on my experience,would I use this hotel again certainly not through Expedia,do I walk away having enjoyed my stay I think well the cleanness of the room,breakfast and Gloria did change my view slightly,would I recommend probably not,is the hotel good yes it is one of the better ones,just do not like extra charges that hit you straight away then told that if you book through Expedia you have to add the car park sorry to go on
Comment from Hotel Management
Sep 4, 2017 by pks, Hotel Management
Dear alan, regret that the parking information affected the enjoyment of your stay with us. It sounds like that we communicated not clearly that this parking charge is for everyone parking a car, regarless of the reservation booking source Used your feedback to ensure that all the necessary information is available on the booking website.Confirming that it can be found under policies. I am certainly pleased that you found our Breakfast package of good value and the service of my Business partner Gloria noteworthy. Thank You for taking time to publicise the review and give others a better chance to select the best suited hotel for their stay in Miami. Wishing yousafe and relaxing travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
My stay was very short due to airport delays. I was very late getting there at 3AM. They were kind enough to let me have a late check out since I needed to get some business done and could not get out quite by 11AM usual check out time. Everyone was very nice and I appreciate the help given with airport shuttle and obtaining taxi when needed also.
Comment from Hotel Management
Aug 30, 2017 by pks, Hotel Management
Dear Anonymous, we are happy we could provide you with some comfort during your unplanned trip interruption. Thank You very much for taking the time to share your feedback. Wishing you safe and productive travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Great hotel for a brief stay

Posted Aug 26, 2017
Pros: Proximity to the Miami airport, prompt and efficient airport shuttle, efficient and professional staff, nice rooms.
My husband and I were on a very brief overnight stay coming back from an international flight. We checked in very late and the hotel shuttle came very quickly to pick us up and take us back to the hotel. The gal at the front desk was very friendly and professional and the check in process was quick. We had to be out of the hotel very early and the hotel van left right on time to get us back to the airport for our next flight home. The hotel room was very nice and clean and I can be picky about this. I would definitely stay here again if I ever have the occasion to go to Miami again.
Comment from Hotel Management
Aug 28, 2017 by pks, Hotel Management
Dear Pettypoo, Thank You very much for your generous review. Happy to read that you enjoyed your stay and the services provided and your intention to stay with us again when visiting the Miami Airport area. Meanwhile safe and enriching travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Airport convenient

Posted Aug 25, 2017
Nice property close to the airport with a quick and convenient shuttle.
Comment from Hotel Management
Aug 25, 2017 by pks, Hotel Management
Dear Anonymous, Thank You fo rthe rating of our performance and the selection of our hotel. Safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Nice Place

Posted Aug 23, 2017
Great check in experience... Great restaurant... Looking forward to staying there again
Comment from Hotel Management
Aug 24, 2017 by pks, Hotel Management
Dear Anonymous, loved reading that you enjoyed your stay with us and intend to return again in the future. Thank You for sharing this review with us and others. Until next time, safe and enriching travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel

Posted Aug 23, 2017
quiet, you would never think you were close to the airport
Comment from Hotel Management
Aug 24, 2017 by pks, Hotel Management
Dear Anonymous, Thank You very much for your feedback. Happy that you enjoyed your stay with us. Happy travels.