Ratings based on 1,222 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from venezuela

Recommendable

Posted Aug 27, 2017
Executive hotel for few days. They should be see the room and cleaning when it neccesary.
Comment from Hotel Management
Aug 27, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay. I have taken a note of your suggestion. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
3 out of 5
by A verified traveler

Posted Aug 25, 2017
Pros: Location
Cons: Cleanlinnes
Location: Walmart shopping,hooters and chilis ,and other fast food restaurants.
If you are planning not to spend a lot of time in the hotel ,This is perfect,needs a total Room refurbishment ,it seems like the blankets were not changed,since the last guest.They charge you if you ask your Room to be cleaned. Close to many restaurants and a Walmart.
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We are pleased to know you liked our convenient location and were overall satisfied with your stay. That being said, I regret the inconvenience you experienced while here. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
For an overnight stay this hotel will do, it can be better if some issues are addressed, like proper room cleaning, more simpler use of wifi, breakfast
Comment from Hotel Management
Aug 21, 2017 by General Manager , Hotel Management
Thank you for your review. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to work more diligently in the future. We hope you will choose us again so we can show you how much we have improved. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from bradenton

Nice hotel, kitchen, close to the airport

Posted Aug 19, 2017
Checked in late, restaurants across the street were still open. Clean, comfortable room with nice kitchen
Comment from Hotel Management
Aug 19, 2017 by General Manager, Hotel Management
Sue, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are happy that you liked the fully-equipped kitchen in your room and our convenient location. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel near a lot of activities and airport

Posted Aug 17, 2017
Quiet place ! U feel confortable and near stores and restos
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
Sofia, thank you for sharing your positive feedback about Extended Stay America. We are glad to know you enjoyed your time with us and that our convenient location made it even more memorable. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel

Posted Jul 22, 2017
Pros: Location
Cons: Needs automatic open front door for persons with luggage
Hotel is in a convenient location. I have stayed there several times and it is OK. The younger staff are pleasant, but there was one particular older female front desk staff who is rude and unhelpful.
Comment from Hotel Management
Jul 23, 2017 by General Manager, Hotel Management
Thanks so much for choosing us once again. We are glad our location has been convenient for your needs and that we continue to deliver a pleasant overall experience each time you stay with us. However, we apologize for your experience with one of our associates this time. Our leadership team has spoken with this associate to remind her our main goal is to provide outstanding customer care to our guests. We value your patronage and hope this isolated event will deter you from choosing us again. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel for Price

Posted Jul 19, 2017
Overall my stay was okay for the price I paid. I'm a pretty big guy and I received a full bed for my girlfriend and I, even though it said queen bed. The hotel is out dated, the breakfast bar sucks, the room smells like smoke, even though it's a smoke free room. The location is ideal very close to the airport, they advertise a shuttle but when I landed I had to Uber because the driver wasn't available. I loved the staff they were super friendly I even checked out a bit later but the hotel just didn't cut it for me.
Comment from Hotel Management
Jul 21, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel. Although you liked our courteous associates and affordable rates, we are sorry for the issues you experienced and regret the inconvenience it caused. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We appreciate your business and hope to have the opportunity to serve you and your girlfriend better in the future. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ladyville, BZE

Needs a pool!

Posted Jul 15, 2017
Pros: Quiet restful setting.
Cons: Hotel NEEDS a POOL. BETTER Breakfast.
Location: Eating and shopping OK,
Great ambience! Oh how I would have enjoyedBreakfast up to 10:00 am.
Comment from Hotel Management
Jul 16, 2017 by General Manager , Hotel Management
Leslie, thank you for sharing a nice feedback. We are committed to making sure each guest has a pleasant stay, and we are delighted to know this was your experience. I will also share your suggestion with my Future Enhancement team as we make any future changes. We look forward to seeing you again at Extended Stay America - Miami - Airport - Doral - 87th Avenue South in the near future. Sincerely, General Manager
2 out of 5
by A verified traveler

Never make the room

Posted Jul 12, 2017
Pros: Good but they never make the room. You have to lay your bed
Cons: Take care of the room
Location: Very good
I stay for 2 night. The second day when I returned at 9 PM they didn't make the room, they did not lay the beds, they did not pick up the dirty towels
Comment from Hotel Management
Jul 15, 2017 by General Manager, Hotel Management
We appreciate you staying with us. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front desk. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope to welcome you back in the future. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Close to good restaurants

Posted Jul 10, 2017
Staff was friendly. Hotel was clean, very comfortable and had a good size kitchen which was very convenient
Comment from Hotel Management
Jul 10, 2017 by General Manager  , Hotel Management
Thank you for sharing your experience at Extended Stay America - Miami - Airport - Doral - 87th Avenue South. We truly appreciate your kind comments regarding our central location, helpful staff, and well-maintained property. Thanks for choosing us, and we look forward to welcoming you back soon.  Sincerely, General Manager