Ratings based on 4,359 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2017
Good first impression on the hotel and staff room Was clean as well
Comment from Hotel Management
Dec 14, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
4 out of 5
by A verified traveler

Surprise with the parking surcharge

Posted Dec 13, 2017
i was surprised with the parking charge (almost $20 a day). I was not expecting this charge for a hotel away from downtown.
Comment from Hotel Management
Dec 13, 2017 by Alyson A., Hotel Management
We’re so sorry to hear about this. We value your stay with us on property; I will pass this on internally to our management team. We will have this addressed as we strive to deliver premium service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Great location and hospitality

Posted Dec 13, 2017
The breakfast was amazing great staff, the parking facilities was on point also
Comment from Hotel Management
Dec 13, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

gr8 for the airport

Posted Dec 10, 2017
Pros: Friendly staff
Cons: All good
Gr8 shuttle, driver super helpful, fast check in. Comfy clean room and beds. Nice view as well
Comment from Hotel Management
Dec 11, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Pre-Christmas relaxation and shopping

Posted Dec 5, 2017
I was traveling from Central America home to Canada for the holidays and had a few days to spare. I chose this hotel online via Expedia. It was exactly what I needed. Spacious room. Beautiful outdoor areas including pool. Easy walk to extra services. Completed my Christmas shopping at the Dolphin Mall, a short and affordable UBER ride away. Only small complaint was the high cost of food and drinks at the hotel. Suggestion is to eat out.
Comment from Hotel Management
Dec 5, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Location, location, location

Posted Dec 4, 2017
Pros: Confort of the room
This hotel is located near of everything. Very convenient
Comment from Hotel Management
Dec 4, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
5 out of 5
by A verified traveler from Myrtle Beach, SC

Way better than an "Airport hotel"

Posted Dec 1, 2017
The Hilton Miami Airport Hotel is a grade above what we are used to for near airport facilities. The staff was welcoming and helpful (all of them from the van driver on) and the room was quiet and clean. Even the meal we had upon our late arrival was very good. The menus are generally a little smaller and prices a bit higher, but we found our meal (and our waiter) to be better than expected. Will stay here again.
Comment from Hotel Management
Dec 5, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

One night stay after our family cruise

Posted Nov 30, 2017
Nice and relaxing. Very nice pool area liked that there was a bar outside too. A bit price though. Too bad we didn't have our own car to pick something up from outside.
Comment from Hotel Management
Dec 5, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from fallbrook, ca

Nice hotel 10 minutes from airport. Great pool bar

Posted Nov 27, 2017
Huge basketball courts. Dinner was good at the cafe. The hotel has a store with goodies for sale.
Comment from Hotel Management
Nov 27, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

our stay

Posted Nov 26, 2017
Pros: cleanliness, location, building everything about the hotel. Well run. Just need to check everything is the way it should.
Cons: it is well located if you are familiar with Miami.
Location: very good
the wing chair needs upholstering. It is not nice to see a chair that needs it. the window shade could not be pulled up or down. had to call front desk. A house cleaning supervisor needs to check the rooms and see to it that everything is the way it should be. Other than that everything was perfect and very clean. Staff very nice and helpful.
Comment from Hotel Management
Nov 27, 2017 by Alyson A., Hotel Management
Thank you for your feedback! We are happy your stay was pleasant. We look forward on having you stay with us in the future. We value your stay with us on property; I will pass this on internally to our management team.