Ratings based on 1,523 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Las Vegas

Good, but not 5 star Intercontinental standard

Posted Dec 11, 2017
Nice hotel, but if you expect a 5 star Intercontinental standard, then this is not Intercontinental. Not same facilities, not same class hotel. This is a franchise property , they only use the name..
1 out of 5
by A verified traveler from San Diego

Not cool, guys....

Posted Dec 11, 2017
I gave my credit card for incidentals and was told that I would be called when my room with a view was ready. I never got the call. I went to check in and they had no record of this and i had to redo check-in. Also, the room i was told would be waiting for me was no longer available. The 2nd clerk told me that as an IHG member, I would be allowed to check out at 2pm. Once i got upstairs, i called to confirm and a curt and unapologetic female said that they are "oversold and can't do it". "Oversold" explains why they gave away my room. This is is by far the worst experience I've had at an Intercontinental Hotel and my IHG benefits are a farce. This experience ruined it for for me and I won't be back to another IHG hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from calif

Posted Dec 10, 2017
Nice comfy hotel! Perfect after our flight was late getting in and missed our connection
5 out of 5
Recommended
for Everyone
by A verified traveler from Tegucigalpa

Home away from home

Posted Dec 3, 2017
I love staying at the Inrcontinenal Doral, it’s so near the airport, great staff and breakfasts! Rooms are nice, comfortable and spacious. There’s parking space enough for guests and it’s near for business meetings and shopping as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelent location, comfort, clean

Posted Nov 30, 2017
I stay forn3 nights the best thing I can say about this hotel is room comfort. Also very well located.
5 out of 5
by A verified traveler from Bethesda, MD

Good for business trip

Posted Nov 14, 2017
Cons: Wi-fi speed was a little slow.
The room was clean and staff was helpful in dealing with a few problems I had as well as recommending locations to go out and eat in the area. Good breakfast selection in the club level.
Comment from Hotel Management
Nov 16, 2017 by Juan Reservations agent, Hotel Management
Good Afternoon, Thank you for feedback! We hope to see you soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa

Wonderful wedding weekend

Posted Nov 14, 2017
My family and I stood 3 nights here. We also had family from out of town and we were all able to mingle in the lounge in lobby. Rooms were very comfortable and clean. Wish lounge was open later than 11:30 ,other than that had a great time
Comment from Hotel Management
Nov 16, 2017 by Juan Reservations agent, Hotel Management
Good Afternoon, Thank you for feedback! We hope to see you soon! Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Posted Nov 11, 2017
Wasn't too sure about the hotel when I first entered because it was an incredibly small lobby and the hallway carpet seemed worn and old but once inside the rooms I was immediately relieved! Very nice and spacious! Really enjoyed the rooftop experience. It does not have a pool but the two sister hotels do and they are incredibly close in distance. Happy hour, however, is a joke. Light spirits only like vodka and tequila but you can't get a margarita? Very odd. Beer is not included. Not a very happy hour after all!
Comment from Hotel Management
Nov 16, 2017 by Juan Reservations agent, Hotel Management
Good Afternoon, Thank you for feedback! We hope to see you soon! Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2017
Pretty good hotel, especially if you're staying for business.
Comment from Hotel Management
Nov 13, 2017 by Juan Reservations agent, Hotel Management
Good Afternoon, Thank you so much for your response! We hope to see you again soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Brownsville, Tx

Great location

Posted Oct 24, 2017
Nice hotel, clean, comfortable and for my excelente location
Comment from Hotel Management
Nov 13, 2017 by Juan Reservations agent, Hotel Management
Good Afternoon, Thank you so much for your response! We hope to see you again soon! Best regards,