Ratings based on 1,071 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Wouldn't recommend this hotelPosted Jul 19, 2017
The rooms needs some updates. They had a gross feeling to them. Bathroom is not functional at all. You can't open the door all the way because the toilet is in the way. I would recommend a different hotel if you need one around the Miami airport.
for Everyoneby A verified traveler from Florida
Posted Jul 4, 2017
Room were very clean and staff was very friendly and attentive to our needs!
for Familiesby A verified traveler from new jersey
Why Staff was DisappointingPosted Jul 2, 2017
Pros: well appointed
Cons: train your staff how to accommodate guests and deal with difficult people
We checked in very late as our flight was delayed. Did not get settled until 2:30am. As check out time was 11am we had planned to rest and make up the lost time. Unfortunately, there were guests staying in the rooms adjacent to ours that had children who apparently unsupervised. These kids were slamming doors and shouting and running around at 8am. My husband called the front desk 2 times. The first time it didn't seem anyone came up to control the situation. The second time someone came and we heard her in the hallway say 'people can keep calling I can't do anything about it'. Finally when my husband called the third time and mentioned calling the police the hallway calmed down.
by A verified traveler
AirPort shuttle not availablePosted Jun 29, 2017
Everything had an additional charge, water, Internet and had to pay an uber to get to the airport
for Everyoneby A verified traveler from Charleston, SC
Excellent ServicePosted Jun 21, 2017
My stay was terrific!!! I especially applaud my service attendant Darion Bennett! Excellent Job!
for Everyoneby A verified traveler from Grenada
Short StayPosted May 10, 2017
Pros: Hotel has everything you need, including a free airport shuttle which runs every 15 minutes.
Cons: The restaurant and food.
Location: Perfect stay for airport travel and easy access for shopping since hotel provides shuttle service for a minimum extra cost.
Only stayed for one night but loved the room which was very spacious, clean and had a nice comfortable bed. Staff was very friendly and helpful. The restaurant was a bit disappointing, food was not that great and far overpriced for what you get. We had complimentary breakfast with our room rate, which was excellent.
for Everyoneby A verified traveler from toronto
Posted Apr 5, 2017
Basic product No surprises I used the workout room and the pool - quite satisfied
for Everyoneby A verified traveler from Ypsilanti, Michigan
Very nice, close to everything.Posted Apr 3, 2017
We had a great stay here. Overall, it added to our vacation experience.
for Everyoneby A verified traveler
Posted Mar 14, 2017
Great place to stay while waiting for our cruise to leave. Includes transportation.
Posted Mar 12, 2017 on Hotels