Ratings based on 1,155 Verified Reviews

3.3 out of 5
61% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2017
I am visiting this for the fist time. It wasn't bad. Good for the price.
Comment from Hotel Management
Aug 17, 2017 by Rachel Alfaro, Front Desk Supervisor, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
2 out of 5
by A verified traveler from Denver, CO

Pics are deceiving - I would not stay here again

Posted Aug 13, 2017
Pros: breakfast
Cons: cleanliness of room, security, front desk doesn't care
I stayed here for 10 days so I think that is long enough to write a thorough review. A few issues that I ran into during my stay: -Discovered on Day 3 of my stay that our shower did not have any cold water, just scalding hot water. Unfortunately, I was having surgery that morning and needed to thoroughly clean with antibacterial soap to prevent infection. I had to get several buckets of ice to mix with the scalding hot water to get lathered up, then have my friend "rinse" me in the tub with water in the ice bucket from the bathroom sink. I notified the front desk that day and each of the next 3 days with each request being treated as if it was my first complaint. Finally was told that they can't fix and they are sold out so unable to switch our rooms. Because I prepaid for my entire stay with Expedia, I had not recourse with the hotel and the hotel truly didn't seem to care. -The hotel does put a nice breakfast out. However, the area is such a small area and there is not enough sitting, it is literally standing room people eating their breakfast. -At least 4 nights of the 10 that I stayed there, there were police at the property with K-9's. Not sure what was going on but sounded like it went on all night. -The carpet in the room was filthy!!! Walking around barefoot in my room turned the bottom of my feet literally black! Who knows when it had last been cleaned. Told the front desk, again no one seemed to care. Spend a few more dollars and finder a nicer hotel!
Comment from Hotel Management
Aug 15, 2017 by Ana Rodriguez & Assistant General Manager , Hotel Management
Dear Kim, I apologize in the name of our entire team for not exceeding your expectations and for not following up properly with your cold water issue in the room. Your feedback is very important to us that is why we will make sure to address these issues with the appropriate department to make sure it does not happen in the future. Sincerely, Ana Rodriguez/ Asst General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from curacao

Ok

Posted Aug 1, 2017
Good if you have to stay for a couple of days in miami. It has everything you need just minutes away.
Comment from Hotel Management
Aug 5, 2017 by Ana Rodriguez & Assistant General Manager , Hotel Management
Dear Guest, Thank you for staying with us. We hope to have you back very soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Venezuela

very nice for overnight I will come back

Posted Jun 23, 2017
Pros: All
Have to wait little long for the shuttle from the airport to the hotel
Comment from Hotel Management
Jun 25, 2017 by Rachel A., Hotel Management
Dear Ruben, Thank you for taking the time to comment on your recent stay with us. Every detail counts to better our service. On behalf of my team and I we apologize for the delay of the shuttle. The shuttle leaves the hotel every hour on the hour, and it takes about 15-20 minutes to arrive at the airport. Thank you again, and we hope to see you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to the Airport

Posted Jun 23, 2017
Pros: near to the airport
Cons: Air conditioner always was turn on. the carpet was dirty and water leak under wash hand
Location: Everything near to the hotel
This time was Second one, I choose because Incluided parking, breakfast, coffee 24hr. Overall the hotel is clean, near to whereever you want to do.
Comment from Hotel Management
Jun 25, 2017 by Rachel A., Hotel Management
Dear Guest, Thank you for taking the time to comment on your recent stay with us. We are glad to hear this is your second time staying with us, and enjoyed all of the complimentary amenities we have to offer. However, we want to apologize for the uncleanliness of the room and the air conditioner problem. I will be speaking to my housekeeping and maintenance department to assure this does not happen again. Thank you again, and we hope to see you soon.
1 out of 5
by A verified traveler from Virginia

Too far from beach.

Posted May 28, 2017
Pros: nothing
Cons: Larger rooms.
Location: Terrible location. Hard to find.
Hard to find and too far from beach. Do not stay here!! Rooms are too small.
Comment from Hotel Management
May 30, 2017 by Quality Inn Miami, Hotel Management
Dear Sal, Thank you for taking the time to provide us with your feedback of your recent stay with us. We are about 9 miles from the beach, we are an airport property, located near Doral. We have many walking distance restaurants and recently the City of Doral Place open, which has many restaurants, bars, bowling area and theater. I hope you have the opportunity to visit us next time and enjoy the nice locations near our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Queenstown

Good location when in transit

Posted May 27, 2017
Pros: Location, price and airport transfers
Cons: Reception seemed to be short staffed
Hotel is handy to Miami airport so ideal when you have an early morning flight
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 20, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Not a bad hotel. Planes fly right over you.

Posted May 3, 2017
Our room was ok. Smelled a little moldy. Comfortable beds.
Comment from Hotel Management
May 3, 2017 by Jonathan V, Hotel Management
Thank you for choosing our Hotel for your accommodation. We are very sorry to hear you did not like the status of the room. I will be contacting the Housekeeping manager in order to deep clean these rooms. We are happy top hear you enjoyed a good night rest in our comfortable beds. Once again thank you for staying and providing us the feedback.
1 out of 5
by Manoel

Posted Apr 15, 2017 on Hotels
Was a very bad one night stay.
Comment from Hotel Management
May 11, 2017
Thank you for choosing our Hotel for your accommodation. We take pride in making sure all of our guest leave satisfied with their stay. Your feedback is highly appreciated because we use the information to better our experience for our future guest. Once again, thank you for staying and for the feedback and we hope to see you on your next trip to Miami.