Ratings based on 542 Verified Reviews

4.5 out of 5
85% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bratislava, Slovakia

Luxurious leisure

Posted Jan 22, 2018
Pros: design/architecture, vast compound, nice staff, excellent breakfast comfortable bed
Cons: get rid of the small ants in the bathroom
Location: exploring the compound and its amenities, playing golf
While we (a family of four - with kids age 8 and 4) spent only one night at Trump Doral we truly enjoyed exploring the vast compound and its amenities, as well as excellent buffet breakfast and a good night sleep in the comfortable beds.
Comment from Hotel Management
Jan 24, 2018 by Guest Services Manager , Hotel Management
Dear Marek, Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. On the other hand, we have taken note about the ants that were found in your bathroom. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee

Excellent Resort setting..Super Clean

Posted Jan 22, 2018
Great resort, well maintained with a great staff. Awesome beds, pillows and overall accommodations.
Comment from Hotel Management
Jan 22, 2018 by Guest Services Manager , Hotel Management
Dear Mike, Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2018
Ecellent.........................................................................
Comment from Hotel Management
Jan 22, 2018 by Guest Services Manager , Hotel Management
Dear Guest, Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
1 out of 5
by A verified traveler

Posted Jan 21, 2018
Liars, uncommunicative, arrogant. Suck you in with pure opulence, promise you the moon, while putting both hands into your wallet. Caused wife to miss a an international flight after swearing logistical transport support.. Donald has no idea what his people are doing on his watch. Front page of room magazine quotes him... " Your free time is priceless, Never settle." According to Donald's staff at this hotel and resort, our time is the last concern on their minds. Our money is their interest, with no service in return. Run away.
Comment from Hotel Management
Jan 31, 2018 by Guest Services Manager , Hotel Management
Dear Guest, Thank you for sharing your comments regarding your last stay with us. I would like to again express my most sincere apologies for not performing at the high level you have experienced. We are very sorry to see that your recent stay did not meet your expectations or our own. We recognize that there were shortcomings and that is unacceptable to us.Please know that your comments have been forwarded to our management team.
5 out of 5
by A verified traveler

Over the top on service

Posted Jan 15, 2018
Pros: Beautiful grounds and everyone took pride in their piece of service. First time I've had the "pool manager" say he was proud of his pool service.
Cons: With the clear distinguished service lines each one was responsible for their aspect. This makes it difficult though to contact the right person.
Location: Airport is close, golf is world class.
Luxurious one night get away. Sense of pride throughout the property.
Comment from Hotel Management
Jan 17, 2018 by Guest Services Manager , Hotel Management
Dear Guest, Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
2 out of 5
by A verified traveler

dont bother

Posted Jan 14, 2018
Pros: not much
Cons: renovation and improve food at restaurant
hotel in need of renovation, food was horrible and overpriced for very bad food, served bad salmon, i got food poisoning at the restaurant.
Comment from Hotel Management
Jan 19, 2018 by Guest Services Manager , Hotel Management
Dear Guest, We are grateful that you took the time to share your valuable feedback. We take your remarks seriously and apologize for any inconvenience you may have experienced and please know that your comments have been forwarded to our management team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Deal

Posted Jan 13, 2018
Pros: Resort feel
Cons: Even though they charge a resort fee it does not cover tennis or use of the spa
We stayed for 3 nights and paid a very low rate. It was early January so the hotel must have had many vacant rooms.
Comment from Hotel Management
Jan 17, 2018 by Guest Services Manager , Hotel Management
Dear Bob, Thank you for taking the time to share your experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Comfort at its best

Posted Jan 11, 2018
Hotel staff was great and accommodating. I was really early and was able to get my room at 10am versus 4:00pm at no extra charge. The bed and pillows are super comfortable. Restaurants also great!
Comment from Hotel Management
Jan 17, 2018 by Guest Services Manager , Hotel Management
Dear Alexa, It was a great pleasure and privilege to host you at Trump National Doral and we are delighted that you thoroughly enjoyed the experience. I am overjoyed to know that our entire team of dream makers looked after your well being from the moment you arrived until your departure and everywhere in between.
1 out of 5
by A verified traveler

What you booked will not be guaranteed at check-in

Posted Jan 10, 2018
I booked my reservation through Expedia.com. But the room was messed up when I received my keys. The hotel manager told us that the reservation would not be guaranteed even though the room was available at the time of booking. The manager even told us to talk to Expedia. I never encountered such Check-In experience in any kind of hotel in my whole life.
Comment from Hotel Management
Jan 17, 2018 by Guest Services Manager , Hotel Management
Dear Guest, Thank you for taking the time to share your experience at Trump National Doral. We apologize to see that your recent stay did not meet your expectations or our own. We strive to provide unparalleled guest experience. Please know that your comments have been forwarded to management team to this can be rectified at once. We look forwarded to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from trump international Doral

Awsome

Posted Jan 10, 2018
This place is a piece of heaven on earth . You wiil be very satisfied.
Comment from Hotel Management
Jan 17, 2018 by Guest Services Manager , Hotel Management
Dear George, Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.