Ratings based on 400 Verified Reviews

4.5 out of 5
89% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

The Good, Bad, and the Ugly

Posted Oct 21, 2017
Pros: The fitness room, and the garden.
Cons: There must be rooms with firm mattresses.
Location: You are trapped in this very taxing and fee oriented place.
I must clarify that I prefer Trump over Obama/Clinton. But prior to the election, Trump to me represented Taj Mahal casino in Atlantic City. I was at the time a victim of IRMA/MARIA and needed to take a flight from Miami to my destination. I stayed at the hotel because it was near the MIAMI airport and I was supposedly able to open the balcony windows to get fresh air. The Good: The compound is a beautiful manicured lawn for golfing. The fitness center is 2nd to none. It's new and large with very tall windows overlooking the garden and it is furnished with the latest Tecnogym equipment and treadmill machines. Some people were quite loud in there. The hotel staff were quite helpful but all expecting a tip!!! The Bad: It's a very old hotel that's been renovated. So what you get is a loud banging sound from every room's door that closes. A grandma slow elevator. And worst of all a very soft mattress. I slept on the floor for the 2 nights stay. The marble bathroom nice though. Very low water pressure for toilets and the sink. The ugly: They charge a twenty five percent tax and resort fee. And as far as enjoying the balcony, they very eye disturbing light on each balcony turned on automatically between 7 PM and 11 PM that you couldn't turn off. The result: I could not sit and relax on the balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Working hard post-Irma

Posted Oct 15, 2017
We came here on business shortly after Irma. Although we had a slight issue checking in at the front desk (reservations did not have our third party reservation through Expedia showing up), it was a few hours before “official” check-in and the reception desk ladies were apologetic and allowed us into a room as soon as they “found us”. The rest was nothing but amazing; from the valet to the bartenders to the service to the room to the complimentary apples and water in the fitness center...nothing but luxury. It rained all weekend and there were leaks; but the staff team were quick to put up signs for safety and there were umbrellas for guests at every turn. We lacked for nothing.
Comment from Hotel Management
Oct 18, 2017 by Guest Services Manager , Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas

good for layover

Posted Oct 10, 2017
Pros: location, size, luxurious.
Cons: train the cleaning staff better. after waiting 30 minutes for someone to come clean the tub, i did it myself (see photos).
we bought the suite and found the bath tub to be completely filthy from other people using it. it looked as it it had not been cleaned for a month. other than that, the room and hotel itself were superb.
Comment from Hotel Management
Oct 12, 2017 by Guest Services Manager , Hotel Management
First of all thank you for your feedback on your recent stay with us. We are grateful that you took the time to share your valuable feedback. Upon reviewing your feedback, we would like to request the opportunity to follow up on specifics of your experience. If you are willing to provide more information about your experience. Your loyalty and satisfaction are essential as we strive to become the luxury resort of your choice.
5 out of 5
Recommended
for Everyone
by A verified traveler

AMAZING

Posted Oct 9, 2017
Pros: restaurant, location,staff
Cons: wonderful experience, nothing found needing improvement other than my golf game.
Location: restaurants, shopping, sightseeing
Wow, what an amazing place. Located right in the center of Doral, yet millions of miles away from the everyday stress in life. everything was perfect and the staff was wonderful. You cannot go wrong
Comment from Hotel Management
Oct 13, 2017 by Guest Services Manager, Hotel Management
I am very happy to know that you truly fell in love with our accommodation, the amenities, service and also the culinary delights crafted by our excellent chefs and delivered daily with perfection. Please do not let too much time go by before you come and visit again, we are already looking forward to it. If I may be of any service in the interim, please do not hesitate.
4 out of 5
Recommended
for Families
by A verified traveler from miami

nice and clean hotel

Posted Oct 9, 2017
we have a good experience, service was good and the room was clean and confortable
Comment from Hotel Management
Oct 11, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from sarasota, FL

Very nice hotel!

Posted Oct 8, 2017
This hotel definitely deserves 5 stars. Had a wonderful stay there. The room was very comfortable and clean. The staff was caring and helpful.
Comment from Hotel Management
Oct 9, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from PR

Luxurious and quiet hotel

Posted Oct 7, 2017
Pros: Cleanness
Cons: notheing
Location: Close and easy to get to from Miami airport
Very clean, nice staff, beautiful golf court views
Comment from Hotel Management
Oct 9, 2017 by Guest Services Manager, Hotel Management
Dear Cristi, I greatly appreciate your visit at Trump National Doral and read with much delight that it exceeded your expectations. That is ultimately what we are striving for and I am very pleased to know that we succeeded in pampering you and contributing to a most memorable vacation
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
We had a great stay! The room was fanstastic, the staff was very friendly and accommodating. They were able to work with me to be able to surprise my boyfriend for his birthday.
Comment from Hotel Management
Oct 9, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. I am so happy to hear that you were able to surprise your boyfriend for his birthday. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Nice hotel

Posted Oct 1, 2017
The Trump is a very nice choice in Doral, great location and beautifull golf club.
Comment from Hotel Management
Oct 3, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Excellent staff

Posted Sep 28, 2017
Awesomely experience, they are always so polite and beyond hospitable.
Comment from Hotel Management
Sep 29, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to share your wonderful experience with us at Trump National Doral. It gives me great pleasure to share your sentiments with our dedicated and passionate team. It is our passion to serve and we already look forward given the opportunity to do so again in the near future upon a return visit.